-
February 2024 by Veronica A
Super friendly cashier very nice
-
January 2024 by Vicente Aguilar
Good quality and good prices.
-
March 2023 by Paulina Escoto
I had a bad experience with one of the store employees, I thought the way she treated me was very rude.
-
January 2023 by Nellie Nellie
Terrible customer service. Robert said he couldn’t do a return with no receipt I’ve been an AE customer service for years and I know they can look returns up with credit card or reward phone number. Drove 35 minutes to experience this horrible customer service.
-
May 2022 by sayeed sikder
Super bad customer service. Associate chit chat with other they really don’t care someone need help. Why they are on the payroll ?
-
January 2022 by Nelly Salomon
Terrible customer service. Robert said he couldn’t do a return with no receipt I’ve been an AE customer service for years and I know they can look returns up with credit card or reward phone number. Drove 35 minutes to experience this horrible customer service.
-
October 2021 by Vincent Y.
Very pricey, but the clothing I bought is nice. I've been shopping for clothing here for awhile, but I was disappointed with the service today. The people helping were cold and unfriendly, which was a stark contrast to the other places I had visited that same day. Their tone was rude and as someone who works in customer service, I found myself disappointed in their attitude. I'm almost certainly going shop online next time, since the discounts weren't great either.
-
July 2021 by Kimberly Romero
I had a wonderful experience at this American Eagle! A sweet employee by the name of Jasmane helped my friend and I in the fitting rooms! She gave me her honest opinion and was very kind with us!
-
July 2021 by Faye Preston
My experience was fabulous at this location. Itzel was very helpful and resourceful when it came to bras. She was very informative about the different types of bras and what size would fit you best. Definitely ask for Itzel!
-
July 2021 by isabel alejandro
I had the sweetest employee help me with the fitting room, Emily helped me every time I locked myself out of the fitting room. I would definitely recommend this American eagle to my friends -thanks Emily
-
July 2021 by Barbara V. Gallegos
I went in earlier today with my daughter, we came kind of a far drive, I was worried I wouldn’t find anything for my daughter because it’s so hard to find jeans in her size. The drive was definitely worth it! I walked in and was greeted by a young lady near the entrance (didn’t get her name) I ended up going to the clearance. I was assisted by a young associate I believe her name was Jasmane. She helped my daughter and I find multiple pairs of jeans and was so patient and kind with us. If it weren’t such a long drive I’d definitely come more often! 10/10 experience.
-
July 2021 by Yanet A
Be mindful of your money at American Eagle and Aerie Outlet in Camarillo, and always check your bank account.We recently went into this store, bought a couple of items and returned two, due to the items not fitting the individual we bought it for. Of course, we went in and asked for a refund since we had bought the items on the same day.->Here’s why I wanted to share this story, I want you to be safe with your money and if you use a credit card to please check your balance right after.Turns out that the employee that assisted us ended up charging an additional $88 dollars rather than refunding. Our bank alerted us immediately and we returned back to the store to ask why we got charged rather than refunded. This is not okay! They resolved this extra $88 dollars but we still didn’t get refunded even through the items were returned. So, we went back into the store to ask for assistance again.What really got to me is that the manager was trying to neglect the fact that this mistake was made, making us believe we were in the wrong. But we had out receipts, and bank account to prove it. If a mistake is made, I would like them to hold accountability rather than make us believe we are in the wrong.Gist of this story, I hold the manager accountable for not acknowledging this mistake, did it get fix, yes. But I write this for other customers to be safe with your money at American Eagle and Aerie Outlet in Camarillo: check your account after a purchase and after a refund. I wouldn’t want this to happen to you as well.
-
July 2021 by Areli Ponce
Worse service extremely rude her name was Judith and Adriana I do not recommend you going there and the employees are very rude and the worse policy!
-
June 2021 by Ashlyn W.
The employees keep this store super well organized dispite it being in a busy area! Everyone was super helpful.
-
April 2021 by Eva B.
Outstanding association today @ American Eagle thanks to Noeli will definitely be returning !
