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September 2023 by nblmma
Staff is wonderful - they do a great job and are very friendly
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November 2022 by Sha M.
I have been coming to this salon for 16+ years. My last visit is my last time going - I didn't know about the change in ownership but I should have by not seeing a familiar face. Tyler did my nails two times - the first time the gel came off of two fingers and I had to go in to have them repaired (I'm a single working mom and do not have extr time for this) I should have known better before booking another appointment however I was desperate bc I had an event last minute. Anyway I was very tired and not paying much attention when I looked over and Tyler had CUT 4 of my nails on one hand - I had worked so hard to grow out my natural nails and he just cut them off!!!! I did not ask for him to cut them only to trim a little - he cut to the skin! His reasoning was because I said I wanted an almond shape and that he needed to add a fake tip for that... EXCUSE me I have never had an issue getting the shape I want before - ever. I told him I did not want tips that I don't like tips because they break off... things got very uncomfortable. I eventually was so sad that I allowed him to do the tips in an effort for them to look better. Just two days later they broke off - and three days later two more broke off (while changing a load of laundry!!!) Now I have had half broken nails for a week and a half because I don't have time to go and sit for an hour to fix them. Horrible experience and I won't be going back. Note** The salon and work stations look and feel unclean and dirty. It is gross.
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September 2022 by terry w.
This salon unjustly fired the best nail person in the salon. Julie is at Paseo Nail Salon on Verdugo near Roxy theater. Julie is five stars
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September 2022 by Jaime E.
Apparently there is a new owner. The service was terrible. Nobody acknowledged I was there waiting for my appointment, the man who got my tub ready for my pedicure scalded my feet, and was rude when I told him it was too hot. My "pedicure" was to include a massage on my feet and calves which he invested about 30 seconds on each leg. My toes do not look good. Very disappointing! I will follow Julie who was fired by the new owner, over to Paseo Nails and tell all of my lady friends to avoid Creative nails.
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September 2022 by Deb P.
I used to love this salon. Recently it was sold and most of the nail technicians left After speaking with several of my neighbors my next appointment will be my last one at this salon. I don't like the very loud talking done by the owner and nail techs. It is not relaxing at all. It has become very stressful.
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August 2022 by Dolores L.
I went to get a pedicure & didn't know I was going to end up with short painful nails tech cut my nails so short when I said I only wanted a trim. Not to cut she was on phone while doing my nails also she said my nails were to wide and said I had ingrown toe nails. And cut all around. I told her no one has ever told me that before I've been getting pedicures for over 20 years. She has her tools on top of a towel don't know if they were cleaned or not. Now my toes hurt are red and swollen on sides. Tech name was Jenny. I don't think they sanitize anything I got referred there. And will never return so unprofessional & Jenny didn't listen to anything I said
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August 2022 by Dawn F.
As of the begging of August 2022 the salon is under new ownership. I received a call at 10am the morning of my appointment that was at 1pm to advise me that Tuan had sold the company and that he and Ivy were no longer there and that the lady that purchased the salon was not there to do my nails for an appointment. Come to find out half of the salon left! After having to reschedule - which was an inconvenience, I saw Sandy the new owner the following week. When she looked at my nails and said - "oh you have long nails, you should go to Oxnard". I proceeded to let her do my nails. My cuticles have never been so abused by the drill in the 30 something years that I've been getting my nails done. The entire time during my appointment she kept telling me that to get long nails done the correct way that I need to go to Oxnard and that she doesn't do design or diamond and that she won't be hiring anyone to do that type of work. Less than a week later, my nails started lifting. Needless to say I will not be going back to Sandy.
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May 2022 by Norberto Ibe
Excellent service! Very friendly staff, very accommodating & efficient!
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February 2022 by Nellie Bibian
What can i say.. The works are friendly and they do awesome work
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August 2021 by Jessica M.
Unfortunately, when I came in and said I have an appointment at 9 am on Saturday (yesterday) they looked at me confused. They checked the schedule and I also didn't see my name on there. She asked what my appointment was for and I said gel manicure and gel pedicure and my friend was acrylic fill. I told them I made the appointment via Instagram. They took us in but they told me "we don't have time for a pedicure" I was annoyed as that's what I was already scheduled for and it was confirmed.
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August 2021 by Angelika Esser
Friendly staff, calm atomosphere, enjoyable pedicureService: Pedicures
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July 2021 by Marii C.
They did a great job on doing my pedicure and gel nails, until a week later when all of it peeled off. And not to mention I had my 1 year old daughter with me and while doing my left hand after finishing my right hand my daughter started to get antsy and upset from sitting still for too long (typical 1 year old behavior) the lady doing my nails decided to ask me if I wanted to come back another day, WHEN HALF OF MY HAND WAS ALREADY DONE. I'm sorry but as a mother I don't have "another day" today is my day THATS that. On the bright side the gentlemen working were so patient with my daughter and even played some of her favorite songs to keep her busy. Other than that I don't think I would go there again, unless it was one of those two men did them.
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July 2021 by Kristen B.
My regular nail place was booked, so my cousin, my sister and I all came to have our nails done before I was getting ready to leave town a few weeks back. My 1 year old niece arrived with us to the salon and everything was great at first! However after about 45 minutes for a pedicure without our nails even being started, the pedicure was finished and finally two of the unoccupied ladies called us over to begin the next hour and a half of work on our nails. After being in the salon for over an hour and a half my niece began to get fussy and then my cousins nail technician, Anna, proceeded to get frustrated, stop working, and ask if we wanted to come back on another day.... Halfway through a set of nails??? We quickly comforted the baby and tried to finish up while still receiving poor service from both nail techs. If the other people working had been doing business properly maybe we wouldn't have been there for 2+ hours when we were the only people in the salon on a weekday morning. Needless to say we won't be coming back here again, but the review deserved at least two stars because Michael did an immaculate job on my little sister's full set and she was very pleased with the long lasting results! I've had great service in the past from Tuan as well but I cannot say the same about anyone else working there. If this is your preferred location I would HIGHLY RECOMMEND ONLY BOOKING WITH MICHAEL OR TUAN.
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June 2021 by Marian P.
i normally don't do yelp reviews unless they're a negative review. this review has been a first positive one, a nail salon to boot too. michael is AWESOME. he listens to whatever your wishes or desires are. he is very meticulous and clean and precise. i came in to fix my nails because they were too thick and too wide when i had them done (refer to the photos). when i told my nail tech at the salon i had them done to fix it, she had informed me that it's not doable and there cannot be anything to be done. i also had asked the first place i went to to fix my cuticles and she didn't. few days after, the nails started to lift. i probably would not be back to that establishment. michael had exceeded my expectation and his work is impeccable. i'm very pleased with how they turned out.
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June 2021 by Jourdan L.
I had an appointment down the street at Expert nails, they did not treat me right. They did not care I had an appointment and told me I still had to wait a long time so drove down the street to Creative Nails & Spa and they treated me so well! They took me right away and did my nails so perfect! I highly recommend this place also they take appointments!
