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December 2023 by Red N.
Definitely not a place that belongs in my hometown. Spent one night here and wished I'd have stayed at Sonesta or a place in TO. Place is expensive for a run down dump. Coming in to check in, the lobby felt like it was on fire - heat must have been on max. The room itself had a lock that got demagnetized, had dirty carpets, messed up paint, a toilet that hardly flushed and looked like it hadn't been maintained since I left that city (about 12 years ago)The only real pros, is it's walking distance to Ralph's and Taco Bell. Actually, skip the taco bell - you might clog the main.
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December 2023 by mindy zolezzi
Hope to never stay there again. I booked online very late, clerk almost wouldn't let me ck in, he said I had the wrong date. I didn't! He never mentioned breakfast ended at 9am. I found out at 9:15. Hotel and rooms are old. Carpets stained. Tiles in bathroom cracked and missing.
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December 2023 by Elsie German
The location is nice but the room was dirty. The housekeeping needs to vacuum and wipe and dust the rooms properly. Please don't just change bedsheets, towels, and trash cans. That was exactly what I saw when the
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November 2023 by Jes D.
this place is disgusting see pics it's very unsanitary to stay in. do not go here. hotel does not consider diamond status members. still get nasty rooms. found qtip under dresser. the sink was damaged. this place needs to be demolished. I don't see how it could ever be this bad. nothing like the pictures. and the locks don't work.
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October 2023 by Lisa A.
The hotel room was clean; property quiet; front desk had exceptional customer service, friendly and informative of local attractions. It is an ideal location for the convenience of the several restaurants, boutique/specialty shops, and the city trolley all within walking distance. This I could not put a price on; being able to get out for my morning walk to the local coffee shop and in the evening for happy hour.
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September 2023 by Eduardo Elizondo
This place is a dump. I'm not sure if I had bed bugs or what kept showing up on my mattress. Little black specks of unknown whatever. Would wipe off, and a few minutes later, black specs were back. Thought it was from a window A/C unit, but they were in the bathroom sink, too. Would rinse the sink, and then they were back again. Service was mediocre since it was a young Middle Eastern girl who had a gentleman continuously yelling at her in their native tongue. Card key was hard to unlock the door, and the bathroom counter light was not working. I chose this location due to an event I was attending and used my Wyndham Rewards points. Never again will I stay here and would rather drive a few extra miles for a better location. If I could give ZERO stars I would.This information I'm adding a week after my stay. I had booked the room with my points from my Wyndham Earner Visa Card. So now I have a feeling I know what it was the man was yelling at the young girl. It turns out that even though I was using a "GO FREE" which they deducted 15,000 points for the stay...they still charged my credit card $121.08 for the stay plus the additional $100 for "incidentals". They had my credit card info when they said they needed a card on file for the incidentals. So, it turns out that this place is not only a dump but a shady operation as well. After calling Wyndham and my credit card company, I was able to get the charges removed and my points back.
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September 2023 by Sarah Guillen
At first glance, this place seems okay, but we did not spend one night there. First, the room was unbearably hot. The AC was running but it did not get cooler. It smells like smokers had stayed there. There were mystery stains on the furniture. The sink omitted a foul smell when you washed your hands. We have stayed in some really bad places, but this one definitely takes the cake. After they cleaned the room the first day, they forgot to replace the shower curtain, so we couldn't take a shower. They left the fridge open where we had put our food, and it got warm. We could not get a refund, but we had to drive back home everyday that weekend because we were afraid a furry surprise would wake us up in the night by how poorly it is kept.
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September 2023 by Eduardo E.
This place is a dump. I'm not sure if I had bed bugs or what kept showing up on my mattress. Little black specks of unknown whatever. Would wipe off, and a few minutes later, black specs were back. Thought it was from a window A/C unit, but they were in the bathroom sink, too. Would rinse the sink, and then they were back again. Service was mediocre since it was a young Middle Eastern girl who had a gentleman continuously yelling at her in their native tongue. Card key was hard to unlock the door, and the bathroom counter light was not working. I chose this location due to an event I was attending and used my Wyndham Rewards points. Never again will I stay here and would rather drive a few extra miles for a better location. If I could give ZERO stars I would.
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September 2023 by Misty G.
UPDATE: No one ever came to clean the roomThese reviews are not wrong! Worst place I have ever stayed! I was not expecting much, but when you walk in and the smell of mold and mildew knock you over, it's bad! The room had garbage in it from previous guests, and was Filthy diry! The shower rod was barley hanging on, and patch work to fix holes in the walls was poorly done. Went to the front desk and asked to switch rooms and was told they were booked. The lady said if we came to the front desk in the morning before 11, they would let us switch because we were here for work. we are stuck here for 2 nights. Went to the front desk in the morning, and they would not let us switch. Saying they were fully booked. I have been a housekeeper in hotels. This is unacceptable. There was human excrement on the headboard! all they did was tell me they could come in and clean it, but that was ONLY after I asked. No STARS!
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September 2023 by Marita Hall
WARNING! Do not stay here! Its not what the website showsAbsolutely disgusting. We've never paid money to stay in such a disgusting dirty, rundown, smelly unsafe place. I wanted to leave as soon as we had checked in. It was 9.30pm when we arrived. We had been driving for 11.5 hours. Staying 1 night only thank God! Didn't sleep as it was noisy and unsettling. Full of unsavoury people sitting around on the ground, on the staircases, around each corner, music playing, their room doors wide open, eyes watching you from every angle all the time. Did not feel safe. Key card to access the room didn't work most of the time. Lock on the inside of the room was hanging by a thread. door clearly had been rammed We wedged a chair up against it for a little peace of mind. Bedding - dirty! Shower - dirty! Toilet - dirty, I could name everything in this room as dirty. Used bottled water to brush our teeth as we weren't touching the sink taps- dirty! Couldn't get out of there quick enough the next morning. Up and out by 6am. Sat in the car park at the outlets for 4 hours waiting for them to open. It was a dump to say the least. it deserves no rating! Stay away!
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September 2023 by Erin Stacey
This is not a place I would ever recommend to anybody. The rooms are filled with black mold, water spots, they're dirty, the carpet is in need of being replaced as it smells of mildew, and is full of stains. The bathroom sink drips, the bathrooms stinks of fecal matter, there is not one clean surface in this room. The cabinet to put the clothing in is smelly, the cabinet that holds the refrigerator and microwave has wood rot to it, the chair for the desk is unable to be adjusted and squeaks and is just gross. The beds are extremely uncomfortable! Would not recommend this facility to anybody. It needs to either be torn down, or needs a complete and total overhaul of all rooms! Gross
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September 2023 by Karmell Cruz
Stayed here for 3 hours and decided I’ve seen enough and left. This is the dirtiest room I’ve ever been in, it’s absolutely disgusting.To start with, my husband and I arrived at 2:30 PM and thought we would ask the front desk if we could check in 30 minutes early, considering there should have been a room already cleaned and available by then. To which the front desk agent rudely responded “as you can see, I’m getting keys ready so no, you can’t check in until 3.” So then we came back at 3 and their systems were down so again, we couldn’t check in. We couldn’t stick around, because we needed to get to a family function. I’m disappointed about not being able to check in at that time, because I needed a place to get ready.Nonetheless, we returned at 8 PM and were finally able to check into our room. Once we entered the room, it was very hot and humid and had a weird smell. The entire room was dirty, from the bedding, to the walls, the bathroom, the furniture; I could go on. No point in telling us our room wasn’t ready at 2pm because it certainly wasn’t “ready” at 8pm either. I felt so disgusted that I didn’t want to lay in the bed, I didn’t want to use the toilet, I didn’t want to be in the room period so we made the decision at 11pm to leave and make a 5 hour drive back home on no sleep. We paid $130 for a DUMP. The condition of this hotel was unacceptable and unsanitary and I believe a refund is in order. Not at all what I expected from a Wyndham property.
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September 2023 by Baltazar Zavala
Very conveniently located right off the highway. Now the room. Needs a lot of TLC. Patch work on walls unpainted. Sink is missing chunks of porcelain with no drain stopper, so don't drop your ring ?. Faucet fixtures are crooked. Restroom light is missing cover and the door has water damage. Other then those cosmetic issues, the room was clean. Bed was nice and firm like I like it. Pillows were nice and firm as well. Carpet was nice and clean and plenty of lighting. AC is not too loud. Check in was quick and easy. In the morning they only offer coffee and wrapped pastries. Lots of places to eat near by. It's a perfect place to spend a quick night with low expectations. Just for a shower and a goodnight rest. Definitely a 1 to 2 star. I felt safe and parking is descent. Pool is outdoors and looks taken care of.
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September 2023 by Lyz Kono
The place looked like it hadn't been cleaned in a while. You could smell wet, mildew smell when you passed by some of the rooms when the cleaning ladies were servicing them. The cabinet door that held the fridge was broken. The toilet ran all of the time. The tub looked as if it hadn't been cleaned in months, and the shower curtain looked the same. Caulking had mildew stains and was missing in places, and the tiles were cracked. One of the sinks would back up so you couldn't brush your teeth. The pool area wasn't cleaned for at least 2 days and 1 night (how long we were there because we left in the middle of the 2nd night). The discarded socks, beer bottles, and caps remained in place until we moved them because a child was enjoying the pool. The pool and jacuzzi had visible dirt on the floor. More beer bottles were strewn behind the pool area but still on the property. The mattress was lumpy and I couldn't tell if the bed spread was clean.
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September 2023 by Whitney E
DO NOT STAY HERE. Holy moly fellow internet strangers. This place is utterly disgusting. Imagine the most disgusting hotel room you can imagine & I can tell you that it’s 10x worse. There is no way that the room has ever been cleaned. The actual light fixture were missing. It’s beyond repair. The smell of mold was very thick. My kid’s feet were completely black within 30 minutes of arrival. Like. It’s bad bad.
