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February 2024 by Debbie Lush
Really friendly and attentive. Phones were ringing like crazy, but Sam kept his focus on our discussion about my vehicle. A real pro.Has that neighborhood mechanic vibe.Great experience.
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February 2024 by Dave Elam
Great customer service both in waiting area and on my car. Thanks for a good job!
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February 2024 by Janel Gonzalez
They explained all of the issues they saw in terms that I understood. They applied coupons that were relevant to the repairs needed, and made it more affordable to care for my vehicle.
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February 2024 by Steve Chaparro
As always.. Sam and Gabe are efficient and just get the job done. I recommend these guys to all my family and friends.
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January 2024 by Daniel perez
Polite and courteous. Very informative and accurate with wait times.
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January 2024 by juan
This place sucks they take forever
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January 2024 by Melissa Dill
They were very helpful and the lady who took the payment was extremely informative. Very friendly staff
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December 2023 by Johnny Barron
I talked with Gabe and Jill on my Appointment day around 1 PM. I was there to get my brakes replaced. It was down to the metal on one side, and both rear brakes needed to be fixed. They troubleshooted my car's problem and completed everything necessary to get it running correctly. It only took them 3 hours and 45 minutes. This business is highly professional. They have excellent people in the front of the shop and mechanics in the back. Trustworthy work completed that will keep me returning. I need to get my starter replaced next year in 2024. They have my business. Thanks, Firestone Complete Auto Care!
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December 2023 by Cesar Hurtado
I feel my needs are taken care of and my time is respected.
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December 2023 by Pat Halford
They were great - got me the best deal over 2 other places
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December 2023 by A
Excellent service and advice from Sam
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December 2023 by Matt E.
Made an appointment for 11 am to have brakes and power steering checked. Called at 2pm was told the vehicle hasn't been looked at but it is next. Went to the shop at 4:30 to find out the car hasn't even been touched. What's the point of an appointment?!
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November 2023 by Jaytee
I was in a hurry for new tires, because one of them was already in really bad conditions and i needed one ASAP. I called this store to see if they could order me some tires the guy said “ yeah let me order them and we will go from there” let me remind you this was on Wednesday and its Saturday and he never called me back!! And my tires have warranty with them so i just decided to take my business to americas tire 9/10 recommended !
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November 2023 by Megan Lerman
I had a great experience getting new tires here with Sam helping me. He was so friendly and helpful, I felt like I was talking with an uncle. I was a little nervous because I’ve never bought tires before and this was a big purchase for me. Sam made me feel at ease and helped me get the best tires for me and at the best rate. I will be coming back next time I need tires.My only complaint was that the wait was about 5 hours from dropping my car off for my 2pm appointment to picking it up. They were clearly slammed and Sam gave me a heads up that it would be a while. I’ll definitely be trying to get in earlier in the day next time.
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November 2023 by Erica Parks
Oh my gosh - these guys were amazing! I pulled in 5-10 before close with a mail on my tire. I was on my way camping and had my travel trailer attached. They fixed my tire within 20 mins and sent us safely on our way. Thank you so much for staying after to help us. The delay would have been miserable if we had had to wait another whole day. Thank you thank you!
