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March 2024 by Enrique G.
Arline was very sarcastic she make me a comment I have my iPhone flash light on in my pocket, she said are you taking photos I said is my flash light
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March 2024 by Paula F.
False advertising- advertising multimeter for $2.97 & not available when you go to store-they have same item for $6.99. THIS IS BATE &SWITCH!! VERY UNHAPPY-NOT ACCEPTABLE!
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February 2024 by john smith
This company is bonkers. I constantly have to reset my password every few months so I complain about it and all they have to say is that some script nonsense and you shouldn't have to do this. They should have a security log that they could verify but do they, NO. I hate this company.
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January 2024 by Larry Wayne
This is my favorite adult toy store. Nice and helpful staff to help you find what tools they have that you need for auto or house repairs or even the yard. Yes and some toys too for kids and young adults from 18 to 100.
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January 2024 by Jacqueline
I walked into Harbor Freight in Camarillo late yesterday1/14/24, your employee who greeted me told me, '"Everything $20 & under is 30 percent off! I filled up my shopping cart, in the end I received one item @ 30%! Is this false advertising or is this false advertising?
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January 2024 by BRUCE
I walked around the whole store twice and no one was to be found to help through every aisle for a part that is supposed to be in stock
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December 2023 by Jose Cuervo Sosa
Always clean & a knowledgeable staff
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December 2023 by Chet Galland
Like always.....they had what I was looking and the value is excellent
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November 2023 by A B.
Long time client. I rarely to never post reviews. Ask my girls to 3/1 good over bad. I bought the extended warranty on my generator. They all failed within 90 days. Was given amazing service in Ventura! It's huge hassle to return one! They said my warranty was good for two more years. The manager came out. He was super aggressive. Told me I had already exchanged it several times and he wouldn't honor the contract. He wanted to sell me a 800 dollar warranty on this one. I will be calling corporate to get this resolved. All this could have been handled in a professional way. No need to make me feel like I'm ripping them off. It's their contract! I like it's hard to find good people these days! The store manager seemed like he was ready to fight me! My employee walked out. He was afraid he would lose it on this guy! Wow! By the way. All the other employees there were great! Helpful!!
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October 2023 by Steven Arther
Grate place.
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September 2023 by enmocean
I can always find what I need and a great price
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September 2023 by Christian Mekari
Found what I needed, but customer service was not the best.
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August 2023 by Kel Doyle
Received great service and they had a large variety of C-clamps to choose from. Sign up for their email program for additional savings! Going back for their 9gal shop vac this weekend.
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July 2023 by Jason Turgeon
What can I say? This place has mid-quality tools that are appropriately priced for what they are. The staff say this location, however, is excellent and I will absolutely be returning soon
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April 2023 by Mark K.
April 6, 2023 I will no longer be a valued customer at any and all Harbor Freight retail locations, nor will I refer anyone to anyone else now or in the future. Here is why: I've been shopping at harbor freight for decades, and work in automotive, construction, and engineering. I've made invaluable connections over the years, whom I have referred to harbor freight for numerous purchases to outfit facilities and support technicians. This year alone, I've spent thousands within a few months. However, corporate policy, primarily total inflexibility regarding providing good customer service, has eroded any and all value I previously found at Harbor Freight. Through an extensive education and career, I know first hand, the problems we all face on a daily basis. True value added by any organization is the ability to support customers by finding creative solutions to their technical problems and challenges. Yet, numerous times, this year, I've found staff including store managers unable to offer solutions due to corporate policy. Recent examples from 2023 include showing up to numerous retail stores, only to find the items listed in stock on the website are not actually in stock, and the explanation is simply, don't trust the website, it's never correct. Well, what is the point of showing inventory on your website if it's never accurate??? The next example is purchasing a large upper and lower rolling toolbox. The color and design was discontinued, but a few were in stock. I found the box I needed for a new facility, and did not have the luxury to wait three weeks to order one, so I needed to purchase one currently in stock. The local retail store had one left on the showroom floor, complete upper and lower, same color, but it's discontinued. The manager was prohibited by corporate policy to sell it, even though it's been discontinued, and will apparently be shipped back to a national warehouse, which will be expensive. My only option was to buy the lower at one location, and travel three hours to another location to buy a different colored upper. The final example, I needed a complete fuel injection test kit, last minute. I checked the area, and found a store one hour south with one in stock. After working a ten hour day, I drove through very busy traffic, 1.5 hours south, only to find out the inventory was incorrect. So, I looked up the next store with the kit in stock, called to verify, but was put on hold for fifteen minutes, so I called again, and began an additional 1.5 hour drive. I asked them to hold it. I phoned thirty minutes prior to arriving, to notify them, I would be five to ten minutes late, and again, letting them know I was driving a very long way. The staff member said, no problem, we'll be here. I arrived eight minutes after closing, but the doors were locked, so I phoned again. The manager answered, and told me that corporate policy prohibited selling an item after closing. I explained that I called multiple times, drove a very long way, and a staff member stated that waiting a few minutes after closing was not a problem. The manager was not flexible in any way, again citing corporate policy as the reason. So, I'm letting you know, that your managers do follow corporate policy, your policy to be completely inflexible,which does not help consumers solve their problems in real life situations that arise every day. Again, creative solutions to people's problems and challenges are invaluable. Complete inflexibility, with robotic managers and staff, that are not empowered to be creative problem solvers and offer helpful assistance is, is the exact opposite, valueless. Why not just have a bunch of robots, if your corporate policy prohibits staff managers and staff from being empowered to offer real world solutions in challenging situations. This rigid, inflexible business model is a disservice, and the primary reason I refuse to engage in any further dealings with Harbor Freight and will actively send everyone I engage in business dealings with elsewhere.
