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February 2024 by Timothy Peres
I rent from the Hertz car rental location in Camarillo on Daily Dr. and I'm always treated with great customer service.The condition of their cars is awesome. The manager is always very helpful and courteous.
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February 2024 by Guillermo Ramirez
Excellent service Jenny was awesome!!!
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January 2024 by Jerry Appleby
Had the 7-passenger vehicle I ordered.Clean and gassed.
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August 2023 by Gary Sarcione
I can't say enough good things about my experience at this branch this past week. Fantastic desk service, no surprises, just great local car rental service at a very good price. I highly recommend them.
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June 2023 by Jeff Miller
Convenience of having a local Hertz is fantastic. While the car selection will be much smaller than a major airport, they were able to provide me with my requested vehicle class. Booking in advance is key. We were very satisfied!
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March 2023 by Mike M.
We had a reservation for over two months and didn't find out that they had no cars available until we showed up. They did nothing to compensate us, just an I'm sorry we rented out all our cars. We flew from Oklahoma to California to not have transportation. Very disappointed.
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February 2023 by Don N.
Went to pick up car last weekend for a reservation I had made a month earlier. Was told they had no cars available. Did not call me or reach out, I found this out after I was dropped off to pick up my rental. I am a Gold member and have used this location at least 20 times over the previous two years. Be warned, not a well managed place.
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January 2023 by Karra S.
I've had nothing but great experiences Everytime I go to hertz... it's the only location I go to... Every single person there is awesome and they always do their best to get me a car I want and I would recommend this location to anyone and I promise you won't be disappointed!!
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December 2022 by Talon Wild
If you need to rent a car, this is absolutely the place to go to. The team here is extraordinarily nice and go above and beyond what is asked. I have been continually renting with them for the last two years and can imagine myself doing so for many more! Time and again they have managed to assist me with a same day rental, specific vehicle, and anytime a hiccup occurred it was smoothed out instantly. The cars have been consistently clean, comfortable, and reliable as well as the staff being kind, understanding, and helpful. Truly a place that takes pride in what they do and can absolutely make a rental experience wonderful!
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October 2022 by Grego Coker
HORRIBLE EXPERIENCE and customer service! FAIR WARNING: DO NOT RENT FROM THIS HERTZ DEALER! Promised a vehicle through a reservation, then at last minute… it suddenly “disappeared” for no reason. Not even a sincere apology given! They deserve to go out of business!!!
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August 2022 by Maggie S.
I had a fantastic experience with Hertz in Camarillo. Everyone was extremly accommodating, even in the choice of car I could pick from. Upon return, Lyft was so busy that I would have been stranded there for 45 min. They immediately gave me a ride with a smile on their faces. Incredible. Nice to know there are still people out there that take pride in what they do and provide true customer service. Thank you Hertz Camarillo! I will be back!
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August 2022 by Daniel Presburger
The worst! I rented a car from June 30 to July 4. When I went to pick up the car, the gas tank was not filled. I pointed this out to the man inspecting the car for me and he told me he would call it 3/4 tank to make up for the missing bit. I returned the car on the 4th and there was no one to receive the car, so I dropped the keys in the box. I went by the office on July 5,and they checked the computer and told me that the return was fine. I threw away my contract because I assumed I wouldn't need it any more. Today, I found an extra charge from hertz for $21.00+ for gas, I assume. They can't tell me anything because I don't have my contract. Never rent from hertz Camarillo, or from hertz in general. They'll trick you out if your money. Crooks! There is an Avis 2 doors down, use them! They may be a few dollars more, but youll save in the end. Avis didn't try to take an extra $21
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July 2022 by TheBombshellBabydoll
I went to rent a car about 30 min before they closed and the staff clearly was ready to go home. However, they were still friendly and professional.
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June 2022 by Cuong N.
Scammed. Gave me a car with half tank. Told me i wouldnt have to fill it up. Later charged me for fuel fees anyways. Beware, they will scam you
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June 2022 by Rick H.
Hertz in Camarillo, over charged me from my contract price. They gave me my invoice at location & I immediately told them this is wrong. They said they would immediately take care of the over-charge. I made two additional calls to them and they said it will be taken care of. The 3rd call I spoke to branch manager, and again no refund or call back. I am extremely disappointment in their lip service after 22 days with no refund , I called my charge card company to handle. They have good cars but needs to greatly approve on customer service.
