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December 2023 by K P
Great service, they thought they were going to have to patch up the roof but after further inspection they didn't need too and lowered the bill. I appreciated the honesty, I will use them going forward!
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December 2023 by Cassandra Haroldsen
Esteban is FANTASTIC! He always goes the extra mile to make things easy for me and my family. We appreciate him VERY much. He’s a great asset to Orkin.
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December 2023 by Tracy
Where do we begin? If we could leave less than one star we would. Our service when we started included spraying inside and outside the house for a monthly fee. The spray used inside the house changed and made my husband very ill. We complied with the stay out of the house two hours and air out the house when you come back, but it didn’t matter. When we asked for an adjustment because we weren’t going to spray the inside the ( so called obviously untrained ) supervisor said the price only covers outside spraying and the inside was done out of courtesy. Not the way it was explained years earlier. When we pressed further the “supervisor” said the cost of service was based on them spending a whole hour doing the outside service. We disagreed that they spend an hour outside during any of our services. As our security cameras caught as well as my husband recording arrival and leaving time they were well short of an hour… closer to 45 minutes. The experience with this supervisor who raised his voice several times while on speaker to the shock of my husband and myself was beyond shocking. And we’ve been with Orkin since March 2013. Orkin without a doubt proves a loyal customer is of zero interest to them. Funny but after our last visit with Orkin a neighbor asked if we would recommend them to be used as a service. They as well as their parents across town were looking to add a pesticide service. They were relieved that they didn’t make the same mistake to choose Orkin. Again completely shocked of how Orkin treated us at the end. Never use Orkin.
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December 2023 by Larry Givertz
I highly recommend Orkin and our guy Frank! We have regular service for years and have had no issues with pests. We recently had an issue with a bad smell and he came out same day outside his regular service and determined we had a few small mice and one dead one. He set traps and the caught problem. Highly Recommend!
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November 2023 by Melissa Cohen
This is my first experience. The only negative was that I didn’t know me and my pets would have to leave the house for inside work. I understand this was an issue with their call center in Atlanta and don’t always notify CA customers on our laws. None the less Joel was professional and offered to come back anytime to do the inside if needed. As an owner of a service company I felt he was very thorough and I felt very comfortable with the service.Services: Spider extermination
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November 2023 by Lesley
Frankie is the absolute best. He’s reliable, 100% competent, and proactive. He’s always ready to work and ready to help at every visit. He doesn’t rush and is doing his best to resolve my rodent and earwig problems. I have had many technicians including Charles DuBois who is awesome as well.Services: Hornet & wasp extermination
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November 2023 by Janis Cole
I was exceedingly happy with my service today. I happened to say 'hello', and my service technician asked how everything was? Not planning to report this, I remembered that I was having gnat issues inside. Service technician checked it out and also identified fruit flies. He left several small boxes in plants, with intent to catch gnat or flies by sticky method. He will come back in a few days for follow up! What wonderful service! Thank you! Janis Cole
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November 2023 by Mike C.
After years of my wife and I having service with Orkin, they became a completely different company. Less customer service oriented, management horrible to deal with. The spray inside the house went from bad to worse making me very ill even though we took the necessary precautions recommended. When we requested a discount for only spraying just the exterior, the request was denied. ( Mind you we have a large yard and the never sprayed the whole exterior. They even limited what we could do.) The supervisor insisted there would be no discount because our tech spends an hour doing our service. Funny how our last visit before canceling was only 45 minutes....as most of them are. Based on that we're glad to be done with Orkin!
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October 2023 by Guy C.
Needed minor service and shifty salesman said no problem, talked me into 4 treatments. Upon the 4th treatment, I called and cancelled service. Got a call a few weeks later from the manager saying I signed a contract for 7 months of service. I asked for a copy of the contract. He said he'd email it but never did. I called again asking for the contract. He said he's email it but never did. Then they charged my credit card for the following month AND never even provided service. Had to call the credit card company to handle. These guys are a scam! Plus the actual service is something I could buy at the store and spray around the perimeters.
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September 2023 by Niki Taheripour
Hi I have used Orkin for more than a decade and they have always maintained the same level of professionalism, effectiveness, promptness and courtesy, all at a very reasonable price that is so worth it for the peace of mind you get. They don't just get rid of whatever pest infiltrated your house and over the years I have had a variety of obnoxious intruders they actually advise you and install protection for your home, identifying the areas that need to be sealed or protected. After an issue arises and is promptly disposed if, I have never had the same problem twice! I could go on and on and just want to conclude by highly recommending ORKIN.Services: Home inspection
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September 2023 by Brandi Noel
From the initial meeting to the service call, everyone has been extremely nice and professional. Lane Turville was the nicest guy and explained everything. He is the reason we went with Orkin. Our 1st service was today and Aaron was great.
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September 2023 by Frank Russo
I have had Orkin service my property for years now. Devin, my technician, is always prompt and thorough. He addresses all issued promptly and professionally. I would highly recommend Orkin to anyone in need of pest control service.Services: Rodent extermination
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September 2023 by Amanda Lennon
I bought my house back in July and have been using Orkin monthly since we moved in and I couldn’t be happier! Very professional, communicative, on time and really gets the job done! I highly recommend!Services: Hornet & wasp extermination
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September 2023 by Adriana Leiss
I’ve always had a good experience with Orkin. The technicians have great customer service are friendly and always listen and help out with whatever issues we might be dealing with at the time. Our current technician Eddie by far is the best one we’ve had. He’s very kind and goes above and beyond to help us out. Rodents, insects and spiders are under control. Thank you.Services: Rodent extermination
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September 2023 by Rachael Marko
Very attentive and thorough, and good pricing compared to competitors. The have great customer service and fully assessed the pest/insect problems I’ve been having. Joel B. came out for the first visit and he took the time to understand the problems we are having with pests/insects and clearly explained our options along with the associate costs. He was very informative and not pushy like other companies I’ve experienced. He was extremely professional and helpful. As a first time homeowner, I really appreciate that he took the time to walk through the process with me and would highly recommend this company.Services: Rodent extermination
