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December 2023 by Michelle S.
Go anywhere else but here. I recommend LabCorp. The woman in charge was very rude and unhelpful. She likes to slam the door in faces. I witnessed her being rude to 4 other patients while I was waiting. The wait if you walk in is at least an hour. You can't make an appointment online. Make sure you have a hard copy of your order. There's also no one at the front desk so you have to beg and plead to get help.
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December 2023 by Somis D.
This lab was supposed to open today at 7am. Finally, someone came to unlock the door at 7:35....people in the long line which had formed were not happy. The girl that drew my blood had good skills.
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December 2023 by Syril S.
I had an appointment and went in a little early. They're system of checking people in is ABSOLUTELY Archaic, rude and ridiculous!!!! I Hate this place!!!Whomever came up with their system of calling patients and the waiting system I think has an actual disregard for people in general and wants to make them and watch them suffer under their Stone Age scheduling systems. COULD NOT, get ANYONE on the phone for help for the life of me. Quest has a bit of a Monopoly on bloodwork in the area. ABSOLUTELY HATED THE ENTIRE EXPERIENCE!!!!!
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November 2023 by Matthew S.
If I could give them lower I would. Every call, for every clinic, directs to a call center somewhere with a federal minimum wage level and staff with no laboratory experience. The need for an appointment to DROP off a time sensitive sample is insane and can add weeks to turn around, but its necessary because this cheap company will only staff the bare minimum technical staff with no front support and walk-ins can't be taken in a predicable manner. Enjoy checking in on kiosks and god help you if have a question.
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November 2023 by Lauren Shepard
The employee ruptured my vein with only 2 tubes of blood… It’s purple and swollen now. I have been going to a different lab for years and they have never have done that. Another phlebotomist kept asking how to use the computer system in front of me and she seemed super confused. It was extremely unprofessional and made me nervous that she was holding a needle. If you can choose a lab with more skilled/trained staff, definitely do it. They are nice, but that’s not the most important thing when someone is sticking a needle in your arm. This doesn’t seem safe especially if you are an older adult.
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October 2023 by Diane H.
Mercy did my blood draw this morning and experience could not have been more perfect! I do not have veins that are good for blood draws but she got it on the first go. Was in and out even before my scheduled time. This actually is the only facility I will go for blood draws since moving to Camarillo three years ago. They are very efficient and polite.
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September 2023 by Joseph Romano
I have ten fractured vertebrae.Blood in my Urine Dark Tea colored for about two weeks. I'm sleeping in a reclining couch now reclined because of my kidneys or something... I showed up to explain I had an emergency appt and see if they could get me in early to my 1:30 apt. If not I would reschedule. I walked into and empty room having to pee ( still bloody urine). I entered my info at the kiosk sat down and saw my name on the screen. In 30 min of waiting I watched 5 different staff members make eye contact with me and avoid me at all costs. I tried to get their attention politely and then my doc called saying they didn't need blood or urine as soon as expected. I then tried to cancel my appt and walk in at the kiosk but that's not an option. I literally had to write a note . This is one of about 15 bad experiences with this place. I have never used anyone... this place and a certain neurologist are getting really close to having not so fun convos with not just me but many other dissatisfied patients. There is one person there who does the work of like 50 people she's not the best with bed side manner but she earned the only star for this place.
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August 2023 by Melinda Czubiak
We always have very nice service. It's definitely recommended to have an appointment.
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June 2023 by Adria Lawson
Quest Diagnostic is great but only if you made a previous appointment on line. For people that are computer illiterate not that easy. The staff at quest are very nice to everyoneThank you Quest Diagnostic
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April 2023 by kimi phillips
Went in three weeks ago for blood work funny how my doctor office said they never gotten it been the run around
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March 2023 by Julia H.
I do not understand the bad reviews. I have been here many, many times and never had a bad experience. This week, I went in for my appointment (made VERY easily on the app) and I arrived and checked in 10 minutes before. I barely sat down for a few minutes and was called back. Briana took care of me. She was welcoming, friendly & efficient. The draw was pain-free and today you can barely even see where she put the needle in. No bruising. I was out and back to work in no time at all.
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February 2023 by Angel Anne
No walk ins. Call for appt but number disconnected and online appt doesn't take! How ya suppose to get a dam appt.
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February 2023 by Remington Ferguson
Walk-ins at this location are 45 minutes to an hour wait times if not more. Quest diagnostic laboratory is by far the worst laboratory I've ever been subjected to use and I'm going out of my way not to use them anymore because it's unprofessional. Quest diagnostic is a horrible company that would use slavery if they could get away with it to turn a profit. They keep both locations in Camarillo understaffed and underpaying so The workers have no incentives to work harder but I don't even blame them because there's only so much one or two people can do when there should be at least five or six people working. The workes who don't want to help you at all. They take forever and wait times are ridiculously long. This is a horrible facility The other one in Camarillo is Even worse. Avoid it
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January 2023 by Edmund J.
Very good experience in Las Posas branch - Esmeralda was very nice, kind, friendly and gentle. She talked to me throughout the entire procedure so I hardly knew it was happening. She made me very comfortable. Esmeralda did really great. No bruising or pain on the area where she took blood. If I could give ten stars, I would in a second. The best phlebotomist that I've ever had. Thank you, Esmeralda!!!
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November 2022 by Maria Nicolas
It was my first time in the facility. The laboratory technician that helped me was knowledgeable and accommodating. She took the time to explain that some tests may not be covered by my insurance. My visit was quick even though I am a walk-in. I highly recommend this Facility.
