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June 2024 by Bekkah Ellis-Robinson-Weissman
The girl who drew my blood was so nice!! Made the entire experience easy and stress free!!
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June 2024 by Penny Bristow
Probaby the best blood draw I have ever had. With my tiny twisty veings, I tend to hold my breath. Of course I was so shocked, I forgot to ask the lovely girl's name. Not a speck of bleeding or bruising. There is nothing on the site. Too bad she is going back to school, I wont get another time with her.
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May 2024 by Cristina Ramos
The staff was very sweet, super professional and they gave me extensive information to make sure I was comfortable with every step
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April 2024 by nalani hashimoto
The person who took my blood was very good and helpful in distracting me as she drew my blood.
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April 2024 by Katie Lee
I had an excellent experience. Annie was cheerful, efficient, knowledgable and caring during my blood draw. She was polite and respectful and deserves a five star review. Thank you.
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March 2024 by Romeo Ong
Very friendly staff. Made me feel comfortable.
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January 2024 by Carmen J.
This office is by far the worst place EVER. I've been here as a walk in for more than ONE hour and even though there were only four people who signed in during all this time the woman did NOT open the door to help me. The place closes at 5:00pm. She was done withdrawing blood at 4:40pm and refused to take me in. She showed up behind the desk and gave me a card so I could make an appointment. When I asked why I couldn't get in her response was that I didn't have an appointment. She also told me "Look I can be here arguing with you, however you're not coming in. I left the place crying. Where is this woman's compassion? A HORRIBLE, HORRIBLE, SAD PLASE.
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December 2023 by Tín N.
I have an appointment on December 28, 2023 at 8:20 but I waited until 9:00 but no one opened the door. I called 4-5 times but no one picked up. I feel extremely hateful. this place
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November 2023 by Nancy M.
Awful. If there was anywhere else to go I definitely would. When they eliminated front desk customer service the place went the h*** in a hand basket. No questions allowed. Phlebotomists are probably doing the best they can but but the place is understaffed. They don't care about customers only about profit. I don't even want to give 1 star.
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September 2023 by Kate B.
The place is horrible. They have walk-ins advertised, but the nurse would not even acknowledge you. She only focuses on the appointments and intentionally does not come out between them. I hate this place. It is unfortunate that QD created this monopoly and takes advantage of the patients with a sub par service. I cannot wait for them to get investigated and kicked out of the market!
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September 2023 by Colin M.
1:10 appointment, checked in in iPhone about 1:05. Direction given to open door and wait. Unbeknownst to me another patient arrived about 12:30 and knocked/pounded on door scaring workers who called the police. 4 police came, took our driver's licenses, spoke with nurses, came out and told us we are never to come back to Quest Diagnosis at 500 Paseo. Seems like I was guilty of something I didn't do, except to knock on door way after my appointment time.
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February 2023 by Will Moore
Horrible waited an hour to be kicked out.
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November 2022 by Kelly Hamrick
The worst one out of all of them, you can hear people talking in the back yet no one is being called in or being sent out.....not sure what they are doing but Quest might want to look into their productivity!
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November 2022 by Remington Ferguson
As a walk-in, you can expect to wait 5+ hours because they take forever to see you. Even if office is empty, staff will NOT see you or help you instead they will wait for next appointment. I expected to wait some as a walk-in, but this is an insult.
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October 2022 by Heather P.
Do not go to this location the women that work here do not even acknowledge you they do not have anybody at the front desk they only rely on the computer check in your self. Each time they open the door they will just call out a name and won't even acknowledge you if you ask questions and close the door they are very rude. Sat there over an hour and a half without being acknowledged and no human in the room to help me. Others also came and went the same way but they gave up on that treatment I stayed as long as I could before having to go to work.
