-
March 2024 by Rachel Evans
I recently had a fantastic experience at Sally's Beauty with a sales associate named Sharon. From the moment I walked in, Sharon was incredibly helpful with my hair dye selection and recommended hair products tailored to my needs. She was not only kind but also highly informative, providing valuable insights into each product's benefits and usage. Thanks to Sharon's assistance, I achieved great results with my hair dye and the recommended products. Her exceptional service truly made my visit to Sally's a memorable one, and her level of attentiveness and expertise is exactly what I look for when shopping. I highly recommend seeking out Sharon's assistance for anyone looking for a top-notch experience at Sally's Beauty.
-
April 2022 by Cheyenne M.
If customer service and the way you are treated is important to you, avoid this place. The employee I encountered today was extremely rude and not helpful whatsoever. I will take my business elsewhere.
-
February 2022 by Jennifer G.
Amelia was so helpful today when I was trying to pick out the correct color for my hair. She went above and beyond to help me and even taught me about the levels of hair color. Thank you so much, my hair turned out great!!
-
February 2022 by Franceska R.
Had the loveliest person help me out. Was trying to figure out a hair color and she was super helpful walking me through the different products and finding the swatches for me online. She was also really sweet to all the other people who were coming into the store. The store itself was stocked with a variety of products. Sally is usually on the pricey side when it comes to tools like straighteners and curling irons, but products wise it's fair priced.
-
August 2021 by Patricia
I go to Sally's for their reduced isle always find some really good deal
-
April 2021 by Sunny Devereaux
I go to Sally beauty for all my hair needs! One rep who works there has always been so friendly and helpful. I keep coming back thanks to the friendly staff, Sherri Arriaga. Keep it up Sallys!
-
February 2021 by Amy G.
I find the employees very helpful here but the stock is quite low compared to other Sallys I have been to in other states. I also have been to the store during times when they were supposed to be open and they weren't. I figured it was Covid related but still is disappointing when you run out of products and have to go online and purchase when your local store is 2 miles away.
-
January 2021 by Patricia Steiger
I go to Sally's for their reduced isle always find some really good deal
-
August 2020 by Aurora C.
Usually i have a good experience but she sold me the wrong thing, so thank for the brassy hair and WRONG toner.
-
June 2020 by Michelle
Always
-
March 2020 by Eric B.
This is my second visit now and Emily helped me out both times. She is excellent goes above and beyond for you. I will continue to bring my business here. Thank you ounce again.
-
February 2020 by Misty Jewel Clark
The Moorpark location is very clean and organized and the ladies that work here are so friendly and approachable!
-
February 2020 by Kimberly M.
My experience at this Sally's Beauty store was unlike any other. I have never felt more ridiculed and degraded of my background. I came to the store solely to buy my hair dye and when I approached a store employee, I asked where to find the pink dye in specific. She looked at me and said "Pink?! Okay..." I didn't think anything of it, although I felt slightly disrespected of my personal preferences. The more I interacted with the employee and expressed my interests for pink dye, I felt as if she did not want to help me. This employee was a young woman with highlights in her hair. I bought a darker hair dye because I felt self conscious about the comments the employee made and later decided to return it due to the fact that I felt disrespected by this location. When I went to the store again, a new employee helped me with my return. She was an older lady with glasses and short hair. She asked if I needed a translator in the rudest manner, while I had spoken to her in English beforehand. I handed her my receipt and she yanked it out of my hand, indicating to me that she was not happy to help me with my simple return. I told her I was returning my items because my mom had already bought them for me, as I did not want to bring up my past situation out of respect. She asked "Why didn't you talk to your mom before?" I was very shocked by this question and could not react to it. I felt degraded and repressed from taking further action on the situation. I kept calm and continued with the return process. I took my money and left the store afterwards. I come to this area often and have been to this store, but I have never had an experience like this one. I hope action is taken against these employees. They had no reason to be unhappy to help customers at a job they signed up for. If they are not suitable for an environment where customers of different cultures and backgrounds visit and do not show a warm welcoming to every individual, they should not have a job that involves customer service. Only when you are someone of an oppressed background, will you understand the display of hatred people will indirectly motion to you. I will not be returning. Have a nice day.
-
April 2019 by Virginia Driscoll
Have a big selection !but not chipper
-
January 2019 by Ashlee F.
Ask for Sherri! I went to Sally's for the first time recently for hair supplies. I had no idea what to buy, until the sweetest sales girl came to help me! Sherri was her name and she was so knowledgeable! I felt confident leaving the store knowing i had everything i needed. I will definitely be back as long as sherri is around to help me!
