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June 2023 by Brisa Marroquin
Bad service, the cashier Alexis had a bad attitude while ringing me up and my family and was also rude with other customers. She also slammed my shoes on the counter.
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February 2023 by Kimberly F.
I was in desperate need of a last minute valentines gift and the employee Jay came to the rescue. He was very polite and so informational about the shoe I was looking for, after bringing me the shoe he also recommended another shoe that would also be a great gift which I did end up taking as well. He moved with a sense of urgency and that's what you call great customer service!!!
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October 2022 by David Biton
We’ve been today in the shop and the manager of the shop really was very rude!!! She calls us dirty people because we put three shows that the wall we want to buy and should take them through for the place over the chair and when I ask where is the shoes she said that you are very dirty people and Start to yell and embarrass me and my friend and he doesn’t want when we came to the cashier to pay for the shoes she was very very rude or when I ask her why she’s acting like that she say because we are dirty people and I don’t want to sell you and to grab the stuff in Rozmari next to everybody and all the customer telling her why you acting like that and then she said that’s my place I am the manager disgusting
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June 2022 by stonks
Good shoes
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January 2022 by Janette C.
I'm gonna miss this shopping at shoe palace the entire staff are like family they have always been friendly, knowledgeable and helpful every time shopped
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August 2021 by James Mora
Got good shoes for me and my family
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May 2021 by Allen Miller
Great stuff and service.
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May 2021 by Carlos Gallardo
Worst staff ever at camarillo site . 3 men employees and not one asked of there was anything I needed after I walked around the store 3 times
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April 2021 by Maria C Hernandez
Good service
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February 2021 by Pedro R.
No one greeted my party and I and the young man clearly doesn't know the state we are in since he had his face mask off the entire time even when customers where in the store. Annoyed and mad the whole time and felt a bad vibe. Won't be coming back . That guy needs a wake up call.
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February 2021 by Guillermo Lopez
2 guy's helped me out just want to say thank you. 5 stars for your service and help 5 more for shoe palace for having such great selection and staff.
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February 2021 by Kaziah Mraz
Christie was so helpful and friendly. When they didn't have what I initially came in for, she went out of her way to listen and help me find an alternative.
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January 2021 by Ethan C.
The workers at this store have such a poor attitude. Not welcoming at all and show such horrible attitude whenever I had a question. I do not tolerate this kind of customer service at all. Wish I can give this review a 0 star.
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September 2020 by Jamie L.
I've been looking for white AF1's for my boyfriends birthday in a few days. I spent five hours today driving around trying to find them, unable to find them. I called shoe place and Adrian informed me that they had both of mine & his matching in stock. When I arrived at the store the girls greeted me & all staff were wearing face masks, which made me feel much better about this whole COVID-thing. Since everyone was so nice I decided to continue browsing & got some shoe cleaner, and a really cool face mask. David helped me pick out a pair of NMD's in all black which is really what I was going for! Overall, I'm super happy with my visit & honestly about to go back to buy my boyfriend a matching face mask!!! All staff looked super stylish & I loved the vibes.... 5 STARS.
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September 2020 by Cynthia G.
The only person working is the cashier, she had 5 people she was helping while everyone else was pretending to be busy supposedly with the display. The dam display can wait, customers come first. There's no organization or structure at this store. When we left they continued to stand around doing nothing. They just need new staff overall or be retrained. I hope management sees this, where was the manager or do you have one working?
