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February 2024 by Yoseph Francis
It’s been 1 week since we checked out and still haven’t received the $100 deposit back yet.
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January 2024 by Styna Johnson (Styna)
Room was a bit dirty / outdated.Dog is an extra $75 + tax & $10 for parking. I didn't know this when I booked the room, overall it wasnt worth $200+. Staff was nice tho!
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November 2023 by Melissa Schain
I really enjoyed my stay this past weekend. The staff was super sweet and helpful. MARK (not Marcel-inside joke) and Cindy were exceptional. My room was lovely. The location was perfect. The bar was well stocked. The price was great. I live in Dallas, but grew up in Camarillo and I visit often. I will definitely be making this my first hotel choice. Thanks so much!
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October 2023 by kealeilani Strench
We had 2 rooms. The first room was hot and AC didn't work and had blood on the sheets. The other room had the worst smell of mold. They changed our rooms however we were not told at the time of check in that they would not clean the room unless you were there more an 4 days. Which we had to ask for more towels. We also only had one roll of toilet paper and had to get more from the front desk. They also charge $10 a day to park in the park lot : ridiculous. We couldn't charge any phone because the outlets will not hold the charger in the wall without it falling out.We also had a letter slipped under our door that said they were cleaning carpets from 8am to 5pm which was completely ridiculous.A family member also had a room that the AC didn't work and was so humid he couldn't stay in the room.They don't even offer free coffee.We will never stay there again. $1100 for 2 rooms 3 nights was a complete ripe off.The employees that work there were not happy or helpful.Rooms: Rooms were gross
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September 2023 by Geoff hulitt
Staff seemed friendly however by far the dirtiest hotel I have ever stayed in. Hair and fingernail trimmings in the shower, floor was damp all three days of our stay causing it to smell horrible also making the pictures on the wall moldy. 100% sure all that was done after the last stay were the beds being made. Two towels were provided for a family of four and room service did not come once to replace them or take out any garbage the entire stay. Tried to cancel however that is against their policy however that is my fault for not checking prior to booking. Only reason I didn't give 1 star is because the location is very convenient.
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August 2023 by Pauline N.
We stayed for a weekend with my Yorkie. Charged pet fee and no pet welcome pack or anything. The hotel inside and out no better than any Day Inn Hotel. Small lobby, no free breakfast, no free coffee in the lobby and no indoor parking. BUT hotel charge parking fee for car park outside the hotel building. Room facing swimming pool, it's more like a size little larger than hot tub. Surrounding the pool area is ugly! A few bushes and a few grass patches for dogs. They charged me dog fee twice in error. Then later I found hotel charged all kind of tourist and business tax on my invoice.....I traveled with my dog often and dog fee is a one time fee only BUT they charge tourist and business taxes on top of my dog fee!! I will not recommend this hotel, too pricey, no amenities, no customer service, staffs not friendly and many unexpected charged.
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August 2023 by Kevin Powers
Excellent rooms, spacious with a couch, desk, separate bathroom, at a price you pay for a regular room in big chains. Check in was flawless with friendly staff and even a little goodie bag upon arriving. PLENTY of parking, great location with access to everything in Ventura county.Rooms: Excellent rooms, spacious with a couch, desk, separate bathroom, at a price you pay for a regular room in big chains
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August 2023 by Vincent L.
This hotel is absolutely disgusting. Room is dirty and moldy. My hotel keys didn't work so I had to change them every day. Staff just does not care anymore. Please just spend a little more money to stay at a much better hotel.
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August 2023 by Tim M.
Staff seemed friendly however by far the dirtiest hotel I have ever stayed in. Hair and fingernail trimmings in the shower, floor was damp all three days of our stay causing it to smell horrible also making the pictures on the wall moldy. 100% sure all that was done after the last stay were the beds being made. Two towels were provided for a family of four and room service did not come once to replace them or take out any garbage the entire stay. Tried to cancel however that is against their policy however that is my fault for not checking prior to booking.
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July 2023 by Linda K.
Worst hotel I have ever stayed at. Just checked out and found that they charged me daily parking when I did not drive a car here. I rode to the hotel with my daughter. The front hotel clerk said that they automatically charge everyone checking in daily parking. WTF!?!?? I told her that if I had a car to park in their parking lot I would have told them. I told the clerk I will write a bad review on Yelp and she said that is fine. So obviously they don't give a f*ck about their customers. DON'T STAY AT THE SONESTA CAMARILLO!!
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July 2023 by Anita B.
We had a big family wedding at Maravilla Gardens and all the family stayed at this hotel. We had a wonderful stay; the customer service was great. This is a pet friendly hotel, which I like to see even I didn't bring a pet. The bed was very comfortable and the room very spacious. I don't have a single negative thing to say about Sonesta.
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June 2023 by Lexie Jo
Great experience, staff were super friendly and efficient! The pool was super nice and perfect in the morning!
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June 2023 by Daniel
Nothing special here. No fridge in room and no free breakfast. Weird room layout. Can hear neighbors easily.
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June 2023 by Rae B
Good location, but housekeeping...whoa. Our room looked like all they did was make the bed. Gross. Staff was nice. Bed was okay, not great. Water pressure okay, not great. Old food in fridge. Will only stay here again if I bring my own cleaning supplies. Ew.
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June 2023 by Joe Johnston
This hotel is conveniently located but other than that it hasn’t much to commend it. It is built to a generic standard and the interior design is the minimum required. It is reasonably clean but there are some upholstery stains. Room servicing is scheduled every 4 days and they didn’t tell us that at check-in. Also, they charge a parking fee which is unusual for a suburban hotel with tons of surface parking.
