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June 2023 by Thomas Powers
Brandon in service made solving a grille shutter issue with my X3 quick and painless! I called in looking for warranty info, got that info in minutes, had an appointment for service almost immediately, and the car was return to me with all issues resolved in just over 24 hours.
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May 2023 by Brian A
I traded in my I3 and purchased a new I4 from Steve Thomas BMW in Camarillo. Excellent, friendly staff and top notch service. Everything was super easy. Special thanks to Luis Lopez for all his help working the sale. We love the new car!
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March 2023 by Paris Ferribee
I don’t normally leave reviews… But I felt I needed to share with the public my buying experience. I recently purchased a 430i coupe from here. The ONLY reason they are getting two stars is because I like the car and it’s what I wanted… But the overall buying experience with this dealership wasn’t great; the salesman that handled my transaction clearly needs training.I wasn’t given any details or paperwork regarding my car, to include the inspection that was done since it was a lease before I purchased it. I had to ask the dealership and the salesman for information that should’ve been provided during my purchase…the salesman should’ve clearly known to disclose all that I had to pry for. I might as well have been my own salesman!I had to call the dealership three months later to ask about all of the paperwork because I had to replace three out of four tires and it hasn’t even been a five month old purchase… I’ve never purchased a car and how to replace tires or do extreme maintenance within six months of the purchase.I asked to speak to the highest sales manager, who did provide me with some information, but then also gave me excuses as to why my sell was mediocre. He told me he would call me with more information, but never returned my call and never called back.I’m really disappointed with this dealership. Good luck to anyone that proceeds to purchase with them. Come prepared with all your questions and make sure you bring someone with you (like I did).
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March 2023 by Brandon Cole
Excellent customer service at Steve Thomas BMW. My sales rep Mike is fantastic he's your guy when looking for expert knowledge and the best deals. I have financed 4 cars with Steve Thomas and will continue to give them my busses. Their customer service and attention to detail is impeccable.
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January 2023 by Heather Forestelle
Amazing experience! Greg and his team in the service department are very helpful , knowledgeable , honest, and professional. They helped me navigate through a difficult time with my car for the best outcome and I couldn’t be any more appreciative. Will refer to them definitely !
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January 2023 by Mena Rofaeil
I leased m440i in new year eve.everything went smooth . Thanks to jimmy who did the deal . And thanks to THERESA from finance she was very friendly and helpfull , very good experience. I will be back for my next car. Thank you .
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January 2023 by Dr.Mena Rofaeil
I leased m440i in new year eve.everything went smooth . Thanks to jimmy who did the deal . And thanks to THERESA from finance she was very friendly and helpfull , very good experience. I will be back for my next car. Thank you .
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January 2023 by PAUL Lindemann
I am a customer of Steve Thomas BMW - and I enjoy the car leasing/Buying experience that I receive from ST BMW!The sales team are gentlemen and always have a positive attitude. 5 StarsThe service center is also top notch - but the absence of a rental car option really makes them unusable, when may BMW competitors offer free rentals. 1 StarSteve - you need to fix this!
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December 2022 by Anna K.
I recently purchased a certified used car with Steve Thomas BMW and has a fantastic experience. My client advisor, Collin, took great care of us throughout the entire process. He listened to our needs and never tried to push us on things we were not interested in. He also worked with us to get the very best price that made sense in our budget. It was clear that he has a passion for BMW's and was extremely knowledgeable about the car. In addition, we had a wonderful experience with Theresa from the finance department. She clearly explained all of our options and again, did not push us on items we were not interested in. Buying my first car with the Steve Thomas was great all around and I highly recommend working with this experienced and passionate team.
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October 2022 by Kenneth Kuang
I purchased a new vehicle from Steve Thomas BMW and I could not be happier with my decision. The level of professionalism, service, knowledge and efficiency all exceeded my expectations, especially I was a 1st time client. Huge shoutout to Mr. Will Schwartz for your knowledge with the BMW products, Mr. Mike Williams for handling my transaction with the level of professionalism and attention to detail I have not experienced anywhere else, and lastly Ms. Christine Newman for providing the excellent service by simply listening to my requests and executing just that. Steve Thomas BMW has earned my business now and in the future for sure. 10 out of 10 recommended.
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October 2022 by Alma S.
I recently purchased my 330i BMW from Steve Thomas BMW in Camarillo, CA. We were very well taken care of and impressed from the beginning of our process until the very end. Collin V. did an excellent job navigating us through this car shopping process. He answered all of my many many questions with information that was very relevant and helpful in helping to me to make a final decision on purchasing my car. He has continued to follow up with us to ensure that all of our questions are answered and that we are 100% happy with our car! Everyone we met and had worked with there has been nothing but professional and courteous without over exerting or pressuring us. I would recommend Steve Thomas BMW to anyone that wants to join the BMW family and ask for Collin!
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October 2022 by Michelle J.
We recently leased a bmw and our sales person, Collin, was fabulous! The whole process was easy, pleasant and professional. He has followed up to ensure we are happy with the car and has provided helpful information. I can't say enough great things about Collin! We will definitely return to Steve Thomas BMW for our next car and we will definitely request Collin.
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September 2022 by Marty E.
Just want to thank Tyler and the whole staff for a great! Buying experience. Made it very easier since I had to hop on a train to do the deal. Thank you again. Hope to do business with you again. Tyler is a great asset to Steve Thomas BMW
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September 2022 by Mostafa Ahmed
The best dealership experience I’ve had in years and I buy cars almost every year. Kote is professional and very knowledgeable. I felt like I got concierge service throughout the process. I’m loyal to Steve Thomas for life when it’s time for a BMW. Thank you!!
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July 2022 by Paul B.
I had a BMW lease that was ending, so I got a mailer from this dealership about options. In it, it claimed that due to the shortage of used cars, I could make money by returning it to them a little early. I called and spoke to an enthusiastic salesman who confirmed this - I normally went to this location for service, so they clearly had info on my car in their records. When I got there, I waited around for about 45 mins for this junior salesperson to look over my account, then go speak to a senior salesperson, to then come back and say - "Sorry, we don't want your car." When I asked why this info wasn't confirmed PRIOR to me taking the time to drive out there - I just got blank stares. It's an amateur outfit - I'd recommend taking your business elsewhere.
