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March 2024 by Johnny Barron
Do not shop here at this actual store or via online order. This is one of the worst companies where you will get “ghosted” on any help for Customer Service. I ordered a toddler 4t dress on March 4, 2024. They lied and said it would arrive on Saturday, March 9. It kept getting pushed back from the 9th to the 11th. I just received an alert that it was at my local post office. This establishment does NOT deserve revenue and protest purchasing ever again!
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January 2023 by Leeann E.
I would give no stars if I couldThis place is a dump and the staff basically ignores you and are the rudest people ever. I asked a question and the worker made a face at me and when I was ready to pay no one would helpMe- They were all behind the counter talking and not waiting on guests.No one has any knowledge of what is going on. I will never return to a CP ever- no matter what city. They have lost my business forever.
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December 2022 by Anyssa A.
Worked there for summer Katie the manager very nice lady willing to come back soon.....
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September 2022 by Mary Carrillo
The management here is horrendous- Katie in particular, who just blames everything on her district manager- these people should not be in customer service. Save yourself the headache and shop elsewhere.
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September 2022 by Mary Ellen C.
The management here is horrendous- these people should not be in customer service. Had a terrible experience with Katie in particular, who just blames everything on her district manager- these people are not worth the headache!
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March 2022 by Bex N.
The employees are always rude and are always waiting at the register to be helped the store is always messy
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September 2021 by Angie
Terrible experience here with the employee, Katie. She was extremely rude and made it extremely difficult to return items when I had my receipt with proof of my purchase. I was initially being helped by another kind employee and she jumped into our conversation only to cause hardship. I was told she was the manager and I would expect more professionalism from a manager. I’m not one to write negative reviews, but I wouldn’t want anyone else to have to face such hardship for something that’s meant to be so simple.
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June 2021 by michael lord
I visited this location a little over a week ago. IHad a wonderful shopping experience with Bri! She was very kind and helpful!
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April 2021 by A C.
I love the clothes and even the quality...but the store is always a wreck and disorganized. I am a fan but I wish customers would take better care of it...as I always see employees working hard to maintain. Service is always friendly.
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May 2020 by Google user
This store is usually a staple of my daughter's back to school shopping but this year was actually painful and horrific to shop here. I dont know how they expect us to shop if you cant find anything or see anything. The clothes were literally crumpled and piled to the ceiling and thrown on the ground like trash. There were pieces of clothing with stains and holes from being walked on, and literally people walking in and turning around and walking right back out because of the sheer anxiety just walking through the door. This is without mentioning the fact that they weren't using their actual systems and claiming that they couldn't even use their own credit cards...? the wait time in the checkout line was 45 minutes and they had one woman trying to handle it herself while repeatedly calling for back up. Pathetic. I will never come back to this store..this was horrific.
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October 2019 by R Konda
Rosa, the manager was super helpful in exchanging the clothes
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September 2019 by Rauso Sisters
This store is usually a staple of my daughter's back to school shopping but this year was actually painful and horrific to shop here. I dont know how they expect us to shop if you cant find anything or see anything. The clothes were literally crumpled and piled to the ceiling and thrown on the ground like trash. There were pieces of clothing with stains and holes from being walked on, and literally people walking in and turning around and walking right back out because of the sheer anxiety just walking through the door. This is without mentioning the fact that they weren't using their actual systems and claiming that they couldn't even use their own credit cards... the wait time in the checkout line was 45 minutes and they had one woman trying to handle it herself while repeatedly calling for back up. Pathetic.
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September 2019 by Indi
They have a mess all over the store, everything is out of place and on the ground, looks like at goodwill store. Bad customer service as well
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September 2019 by Francisco Mendez
(Translated by Google) Lots of clothes for all the plebes
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August 2019 by Dally I.
THIS PLACE IS MESSY!! I just left the store (online order pickup). It was my first (and now my last) time at the store. Messy is an understatement, IT IS DISGUSTING! piles of unfolded clothes EVERYWHERE some were even on the floor. TOTALLY DISORGANIZED You literally can't walk through the isles without stepping on clothes. either they need more staff or get better staff. AVOID STORE.. I would rather buy online and wait 3 weeks for shipping than to walk in that pig sty. I don't even know how people actually "find" clothes in such a mess, i guess they must do A LOT of digging. Not worth it. Instead go to the Carter's store next door.
