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November 2023 by karen moreno
They advertise watch battery replacement, but they really mean only brands we sell at the store. You wouldn't expect that with their name.
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December 2022 by TheGeorgedl
Watch repair shop, reasonable price, thank you very much!
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July 2022 by Ricky E
Went in looking for a Casio or g shock but instead of simply saying we don’t carry Casio the lady flat out told me she’s only seen Casio at Walmart and kept insisting g shocks at Walmart were my best option. “Oh but you know what? I saw a Casio at Walmart the other day!” She said. The lady was heavily implying that I was both poor and that Casio g shocks were of bad quality, when in reality all the watches they sold were overpriced fast fashion watches with no real brands or craftsmanship, Casio g shocks on the other hand are insanely great value for what they are worth and made with a purpose, honestly I never get mad but as a watch hobbyists I was really disappointed that a average person would walk into this store think any of these watches were worth the retail asking price, it sucks that all the brands they carried seemed to be owned by fossil as you had to enter the fossil store to get to the “watch station international”. Honestly if you’re looking to buy a watch at the outlets I would recommend citizen literally one or two stores to the right of fossil as at least there you have an actual brand that has history and for the most part takes it’s job of being a watch brand seriously.
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February 2021 by Jasmin A.
My mother went in today for an exchange and she had an amazing experience with Vaughn. Not sure if she worked for fossil or the watch station since it's combined but she was very sweet and patient with her ! Most definitely will be going back !
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November 2020 by Luisa V.
The manager "Nat" is a rude b****. I would never buy from an establishment where the employees are rude. Go learn some much needed customer service skills from Citizen! I would pay double the price for better customer service hands down!
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December 2019 by Alex Vasquez
Good prices on watches
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December 2019 by Cathy Robison
Nice and knowledgeable people. Good prices an current merchandise.
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September 2019 by Ani K.
I really really like this store. Big choice, affordable prices. I ordered and received in 5 business days. Armani Exchange for 55 dollars-that's incredible!!! Thanks, my gifts are ready to ship))))
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June 2019 by Rory Johnson
Great selection. Great service
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April 2019 by Pelon Cervantes
Great service all around, the employees acknowledge your presence as soon as you walk into the store. They seem very acknowleable on their products, they dont act pushy on selling you a watch great place to shop for a watch.. i highly recommend shopping there..
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March 2019 by meet me at 200 Mike
So helpful not pushy at all
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March 2019 by Zach Hinger
There was a wide variety for selection however perhaps the most enjoyable part of my visit was the service. I walked in simply to have a few links removed from my Treehut (all wood) watch which they said they do not carry but would be willing to try to adjust. They finished the adjustment and even educated me on the tools and process done for any future adjustments. Not only were they friendly and skilled at their work but they did all of this for free. Two jewelers I brought this identical watch to said they would charge me $25 to adjust and once they saw the wooden watch they didn't want to risk breaking it so denied me service anyways (truthfully I'm grateful for that). I enjoyed this experience so much that while I was browsing the store one particular watch caught my eye and I decided to purchase it from them. I would absolutely go back for any other watch purchases, questions, or concerns.
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January 2019 by Tony Barretto
I went here for a return and they were very very Kind and understanding to My situation they offered a very generous trade for a watch that had greater value! I highly recommend this place if your looking for a high end watch at a great price!
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January 2019 by Tool is Better
I used to work here, the people here are extremely passive aggressive and i did not feel welcome here at all. One of the worst jobs ive ever had. They also overprice they’re watches Way to much, I would not advise shopping here.
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September 2018 by sonny anaya
Bought a watch for my girlfriend. Super friendly staff, Julia was really helpful and nice. Will definitely be back and would recommend anyone to this great store.