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February 2023 by Somis D.
The pharmacy quit notifying patients of prescriptions being ready for pickup...for some reason. Not only an imposition for patients...but also for employees that now have to take "live calls" from people wanting to know if prescriptions are ready
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November 2022 by Mark J.
If you like a pharmacy that will pull your chain and give you excuses that make no sense and above all horrible customer service then this is the place for you. these folks will tell you that they cannot fill your prescription for 30 days and when you come back after 30 days they tell you that they're out of stock and will have to order it even though the prescriptions are filed from your doctor electronically a week previously. So if you are a person who uses a computer or a calendar to stay organized these folks don't understand how to use either to provide you with your meds , and you will be coming back multiple times for the same order!
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August 2022 by Enrique G.
The store is great but this manger Mia her customer service is horrible and unprofessional if she doesn't like wha she does for work she should find a different job
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July 2022 by Martha S.
Rite Aid, Las Posas Road, has the nicest and most accommodating pharmacists in Camarillo. Also, they are extremely fast in filling Rx. Tamar always goes above and beyond in assisting the pharmacy customers. Thank You, Rite Aid Camarillo!
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July 2022 by Lydia O.
Marlieghn the manager here helped my fiancé over the phone with his prescriptions, something we were very anxious about as he's needs anti rejection drugs every day without fail. When we came in to pick it up this insane man was screaming at her and causing a huge scene. It was really hard to watch as he had a total temper tantrum in front of everyone, and was trying his best to belittle and berate Marlieghn. However she kept her composure, was so professional and honestly she impressed me with her conduct. I learned a lesson from her by watching her handle this psycho. I will 100% come back here and do business with her as she knows how to help all people, even the crazies!
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March 2022 by Suzie B.
The new store is lovely, and the staff was wonderfully accommodating, but this is about my experience with the a pharmacist, Dr. Tamer Riyad, who was extremely kind and informative. He made me feel like I was with a private practice doctor instead of with a chain clinic. He relieved my anxiety with pleasant conversation while being very efficient. There was even a follow-up call from a real person. This is my new drug store.
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February 2022 by Leslie G.
Waited 25 minutes to get a vaccine. Usually go to CVS. I wouldn't come back here unless I had to.
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February 2021 by Emma Leigh W.
I had to switch pharmacies because of my insurance but just decided to go back to Rite Aid because I prefer the customer service. Ironically, after making this decision to go back as I walked up to the counter, Kelly recognized me and had my prescription waiting. I have not been to the pharmacy in almost a year. I was blown away once again by their amazing customer service and was thrilled of my decision to go back even though they are no longer in my network. Totally worth the extra cost to be consistently treated so warmly and professionally. Thank you Kelly!
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December 2020 by Andrea O.
Poor customer service. The cashier was helpful but the manager was rude when I asked a question.
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June 2020 by Lorri A.
Poor customer service. Had a return and I wasn't even given what I paid for. Now I know why I go to CVS.
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January 2020 by Kym B.
Such good ice cream! I think we can all agree on that! Woot Woot! One of the employees there named Kim, stands out from the rest... she is super friendly and you can tell she strives to bring good costumer service to the table. She genuinely wants wants to make your visit there a positive experience. I know from tons of visits to the store, but also because I complimented her and she told me how much good customer care means to her. I am also always impressed with the pharmacy staff at this location. Very friendly and punctual. They make sure you receive the quality health care that Rite Aid pushes for. The technicians know what they are doing - they even make sure the line stays back - so you can get personal space and privacy you should be allotted. A lot of pharmacies have the privacy sign, but do not ack it up. I notice these things, and as a loyal customer.....I appreciate them.
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January 2020 by Chris N.
I don't know what it is about the older lady cashier but wow, she is so rude and really uncalled for. I have tried in many ways to be nice and break the ice with her but no she refuses to be nice. The store is nice and clean but their service is not!
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December 2019 by Regan D.
I was just in here with my friend (December 17th 2019). We were walking around looking through the nail polish sections and couldn't find a nail polish. note: WE NEVER EVEN PICKED UP A POLISH. After leaving the store we're followed out by one of the workers (woman with high bun) and she's screaming at us asking if we're going to return whatever we stole. We were so confused and asked her what she was talking about. She responded with "i saw you pick up one of the nail polishes and walk out. were checking the cameras." THIS IS RIDICULOUS. We never picked anything up and she attempted to make us look like thieves in front of the whole store. absolutely disgusting service from that idiot.
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August 2018 by Tabitha B.
Right next to my house so it's very convenient, the people are super nice becoming like f owns because I go there a lot. The prices are alright but if you have a rewards cards and go a lot it helps a lot with prices! Wish it was just a little bit bigger with more things!
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May 2018 by Char F.
I dropped off a Rx for my father upon his discharge from the hospital. I came today to pick it up. The girl that assisted me was very pleasant. I didn't get her name but my receipt says cashier #57752321. It's a new medication for him so she called the pharmacist. He asked if I had taken it before. I said it's for my dad. I said "it's just an antibiotic so nothing I should really have to worry about right?" He said he couldn't tell me due to privacy laws what?! I have been a nurse for 10 years and I am well versed in HIPPA. I am picking up the med with no issue, I clearly know what the med is, why can't he tell me if there is anything to look out for or any side effects to watch out for? That's general info which therefore does not fall within HIPPA. He said I could have my dad call. I advised him he is in his 70's and they have the Rx to see he just got out of the hospital. So, apparently if I can't prove that I'm his Care giver, he won't tell me anything regarding the medicine. Do children of elderly parents get some care giver ID card I'm unaware of? Is there an association I can join to prove this? The pharmacist was very rude and condescending. I use CVS in Target and I LOVE the friendly staff there. I do not recommend Rite Aide pharmacy.