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April 2024 by Vanessah Rhodus
Horrible service bad experience
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September 2023 by J C
Helpful and friendly staff. Not half as busy as other locations.
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September 2021 by Lenny Modelowitz
I give only 5 stars because those employees who work at this branch are courteous and attentive. When it is my turn I am given their full attention to handle my transaction. It appears everything including banking will ultimately end up online. Branches, if kept open, will always be understaffed.
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August 2021 by Gary Patrick
Hands down worse branch
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June 2021 by Amanda D
This ATM constantly tells me my pin is wrong and I put the right pin in everytime. Two times it's completely rejected my card twice in a row but then 10 minutes later took it and let me withdraw. The only positive to give this ATM 3 stars is that it is easily accessible by not even having to exit your vehicle. Now how often they really do sanitize it...I do not know....and can not comment on that. The other positive is that it let's you withdraw in segments of ten.
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December 2020 by daniel artz
Worst bank to be apart of automatic next day for deposits sometimes takes 2 days
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September 2020 by A Salimi
I don't have bank account at this branch or even in Bank of America, but i used their's ATM machine several times to get some money for my dad, ATM machine and buttons was very clean, I do Business & Personal account at Chase Bank and every time i visit chase ATM's, buttons was super dirty specially during COVID19.
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May 2020 by Fran G.
What happen to this branch? And where did they put the safety deposit boxes? Not a word, just closed.
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March 2020 by Shelby L.
Here I am again writing another bad review because my employee came in to deposit checks for our company and they had to give her a speech about how she needed to bring in filled out deposit slip again. They said it in a passive-aggressive manner. I'm so sorry its such an inconvenience that you had to help her out filling in the additional info. But when our owner goes in again, I'm sure they will act like everything is fine and not bring it up to him but continue to be rude to our employee.
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March 2020 by Cody F
Always fast and very friendly staff!
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February 2020 by Shelby Line
Our company banks with them and we came in right before closing and they made it seem like it was such an inconvenience that we came in late and said some other remarks that were highly unprofessional. I understand that no one wants to be that person to delay them getting home but their doors were still open and its their JOB to assist their customers. The teller was bad mouthing the owner of our company and whomever was above him was being passive aggressive with having a nice tone but stating that they will turn us away if we come close to closing again.
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February 2020 by Mariah Servin
Had an employee at this branch last night that received some very unprofessional service. I understand its never ideal to help customers up until closing time, but as a customer at that bank, we should never receive any negative service. The words said to my employee regarding the owner of our business and the threats to turn away our business, is rude and disrespectful. We have only ever been nice when in the building and always been respectful to our banker, our treatment last night was extremely uncalled for.
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December 2019 by Howard M.
Very helpful. I opened up a checking account and while there the young lady made me aware of the 13 month CD with a great interest rate and no annual fee so I just might use it in February come tax time. Unfortunately, the B of A at 200 Palladio Pkwy in Folsom had rude service so I immediately closed my checking and savings through no fault of the Cameron Park B of A.
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October 2019 by Terri C.
We have been with B of A for 40+ years and it is sad that they only have one teller anytime we go in & have gotten away from being for the people. Although my husband has kept our account I have chosen to go elsewhere to have the service from a teller we use to get.
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October 2019 by Ismael Hernandez
(Translated by Google) Excellent persol very kind do not wait long to grab my deposit ...
