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October 2023 by Nicole Morse
Why can I not talk to anybody at this location?? I need to know if you guys have butterfly needles?
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July 2023 by Dan Rieke
Have been using this Quest location for about 3 years now and it’s always been a good experience. Seems that all the bad reviews are many years old. Quick and easy in and out with an appointment. The staff has always been friendly.(except for one low key guy, but he did a fine blood draw with no pain.)This location also seems less crowded than others. My appointments are early morning so can’t say about other hours of the day.
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June 2023 by Michelle Thompson
The facility was clean and wait was not long. Recommend an appointment for quick walk in.
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December 2022 by Kirk Rowert
My experience at Quest today couldn't have been more perfect! I arrived for my 7:20 AM appointment 15 minutes early and they sent me a text with a link to check in 10 minutes before the appointment. So you wait in the privacy of your car.Once I clicked on the check-in button I was called in just a few minutes later by a very friendly and pleasant Casey. She confirmed my information and located my doctor's orders, which had been sent 3 months earlier.Then Casey told me to wait in one of the blood draw rooms and she would be there soon. She showed up just a minute later and drew my blood in what seemed like seconds.I was done with my appointment just BEFORE 7:20 AM and on my way home. This is literally the best medical experience I have ever had. I will use Quest from now on for all my blood work. Thank you so much Casey!
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December 2022 by Rosemary Pedersen
Went above and beyond my expectations. Supervisor was extremely helpful and observant of everything going on. I highly recommend this Quest location.
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October 2021 by Sally Kasper (Sally)
Today 10/17, Horrible client service, disrespectful and uncaring. I will never return here.
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September 2021 by Brent Roman
This place is amazing, they were very helpful. After a long morning of taking my Mother to Medical Appointments. We finished up our day up with quest diagnostic here in Cameron Park. Kimberly was amazing and very helpful. Our experience wouldn't have been the same if it wasn't right here and with her.Thank you so much
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September 2021 by Laurie M.
I made a mistake in scheduling an appointment at Cameron Park Quest. I fully acknowledge it was my error. That said, someone at the lab could have been helpful. Here's what I experienced- My 94 year old WWII vet and I waited 30 minutes in the lobby and heard numerous voices from behind the door chatting and laughing. Never during that 30 minute wait did we see an employee. When one finally rolled out, we were abruptly told no walk in's and that there were at least 8 people in front of us. There was just one name ahead of us on the sign in the lobby, as well as just one name after us. I kindly and calmly explained I made a mistake in scheduling, and asked if she could she work us in during the lull in patients. NO. This man gave up his senior year of high school to help you have the life you have and you refused to help him? Try spending a portion of the time you spend on your hair on human kindness. Your patients, who contribute to your pay check, will thank you. Practice kindness and professionalism. You will likely feel much better. QUEST - DO NOT bother responding to this. Your words are meaningless. How unfortunate that Quest is cutting hours and closing locations. Perhaps you'd consider a few more labs with extended hours and additional training for your staff. I miss the fabulous staff from the East Bidwell location. Those ladies were the best. Cameron Park Quest, I am only selecting one star to get this posted.
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July 2021 by Jen C.
The front desk lady is super rude. Perhaps you should update your web page to say NO walk ins...We wont be back, El Dorado Hills is much better.
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July 2021 by Mary DeRiemer
I found the staff at this lab really helpful and caring both times I came in. Thank you all for what you do!!
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July 2021 by Charles Kelley
As a first time patron of Quest Diagnostics, I found the medical lab to be pleasant, quick and helpful. I was greeted at the door by a friendly Quest Diagnostics team member the first time I visited them. The kiosk bar scanner was demonstrated to me the first time I entered Quest Diagnostics business and is easy for me to use each time I visit for quick checkin. And the staff is very helpful in providing my medical laboratory work I need and in answering my questions. I highly recommend Quest Diagnostics for those of us that love our computerized electronic devices.
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June 2021 by Gary Patrick
Literally going to Change my medical group so I can avoid Quest Laboratories
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April 2021 by Terry C.
Lady at front desk could be nicer. You never know what people are going through. Be kind and be patient.
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December 2020 by D E.
I have had blood drawn there twice this year. The second test was supposed to be a do over because I did not fast properly the first time. I confirmed this with the second visit. Now my physician says that the second test wasn't a repeat of the first test and I'm upset. I attempted to call the facility but your phone service has nothing but automation. Do I call and pretend that I'm a physician or nurse? Why don't you have a number where I can call them and confirm exactly what kinds of blood tests that I got both times? Hiding from your customers and not taking a call is a terrible policy!
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October 2020 by Edward Stearns
2 stars for having to listen to a lot of gossip from staff and none of it was juicy.
