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March 2024 by Matt Chapman
Amazing experience, especially for a tow truck company! My vehicle broke down on CA-1 and they were able to make it over in about 1.5 hours (reasonable given how remote I was).My driver Evan arrived at the expected time, was extremely friendly the whole time and able to get me some quick suggestions on where to take it to as well.Even though it took a little longer than expected to load and unload (as you can see he had to dig me out), they still charged me a fair price.If you're looking for an honest tow company in the area I'd recommend these guys!
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March 2024 by Maggie Goddard
I had a flat front tire on my way home from work at 2:30 this morning. Just my luck, my spare was also flat. Called Occidental Towing, and Evan was there within 1/2 hour. He pulled the rear tire, filled the spare, put the donut on the rear, and put the rear tire on the front. Had me on my way in no time. He’s a real nice guy, too. Took the time at that ungodly hour to do things in a way that were safer for me to drive, not just the fast and easy way. Thanks, Evan - we need more people like you!
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March 2024 by Rich Myers
Call anyone else ⁸for a tow. Mark wouldn't give price for tow. Ended up being $900.00 dollars.
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February 2024 by Cecilia R
Great towing company. Mark is awesome.
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January 2024 by Leif Goldfield
Occidental Tow has helped me out on more than one occasion and they provide a valuable service to the community.
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November 2023 by Kathy Yellowarrior
I have used Occidental Tow for several years and always had a good experience with them. Johnny the driver who handles the RV calls towing ability was impressive.
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October 2023 by Daralyn Schmitt
The guy (Kevin?) was extremely helpful and knowledgeable about what he was doing.
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October 2023 by C Dog
It took them 4 hours to service my call didn’t even give a call or text had to call three times
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September 2023 by Sam Stinemates
Terry was very professional and an expert at his craft. I appreciate his help and his willingness to drive my truck all the way to Ukiah. Very good company.Service: Car towing
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September 2023 by Pavati Veritas
Long-delayed in posting this (and posting under a nom-de-plume) because, Google. But, wanted to give a shout out to Occidental Towing for helping us out over Fourth of July weekend. We had a low-speed blowout in a rural area in Cazadero, and the few other two companies we could get a hold of in the region would not come out given how far it was from Santa Rosa. (The one local repair shop is closed on the weekend).Occidental, I think a man named Jerry, came out and towed us in to Santa Rosa to get a new tire. It took some time because they had other people in the queue ahead of us, but in the end it worked out and they were great about getting our car from a narrow dirt driveway and in to town.We probably would have been stuck over the long weekend if they had not come. So, a big thank you! Hopefully you do not need a tow, but if you do, they seem to be the one to call for Western Sonoma.
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August 2023 by Nicholas Cef
These guys are the absolute best at what they do. I have never in my life felt so at ease while getting towed from a ditch. Top notch customer service and office staff are extremely professional, efficient and effective. God forbid you ever drive into a gully on a full moon or have a dead battery out in the middle of nowhere like me, but if you do these guys are the only ones I call and count on. And a shout out to Dispatcher Erin Phillips! She handled my call and made everything smooth and as painless as possible! Thanks Occidental Towing!5 ⭐⭐⭐⭐⭐
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July 2023 by Dusti
John at Jerry’s Occidental Tow truly was a Problem Solver! He saved me from having to get my car towed. I would highly recommend!Service: Car lockouts
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June 2023 by Crystle Rivera
They were awesome! Would recommend them to anyone who needed towing. They know what they are doing and do it well!! Thank you Eben!! Thank you Jerry's Occidental Tow.
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April 2023 by Rick Day
My transmission went out in my truck and they told me even though I didn't have no money in my pocket with a promise to come best people in the world
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April 2023 by Amanda S.
I locked my keys in my car while at Stumptown Brewery late in the evening. I put in a request thru AAA and Jerry's Service came out extremely fast and in less time than was given on the AAA app. The guy (I'm so sorry I forgot his name) was extremely nice and got my car unlocked very quickly.
