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March 2024 by Eric Shepherd
Don’t expect them to pick up your package within any reasonable time.
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February 2024 by Vee Rez
If you can help it, go to a UPS Store off base!!! They charge $2.50 for a single black and white label printing! Off base, they don’t charge you for any of that! It’s horrible to see businesses like this where young military people, with no other option to go off base due to lack of transportation or lack of knowledge, take the most advantage of them. I just hope they actually took care of my returns and shipped them off. Luckily I ALWAYS take pictures of things I ship and especially return just in case. I HAVE to go one more time because I already gave them my money but after that, won’t ever go again. I’ll continue to go off base.
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February 2024 by Ernesto Limón
I'm not really one to recommend shipping offices to anyone
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January 2024 by Colleen Stanich
Had the best experience at this UPS. I screwed up in my packaging and they couldn’t ship. They had already scanned my QR code and then threw out the shipping label when I left.Fast forward next day!! I now have no QR code to scan and the package shows shipped, but I’m here at the store to ship said package.The owners dug through the trash from yesterday and found my shipping label! So impressed with their kindness and understanding.ABOVE and beyond! I will now use this UPS for everything.
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October 2023 by Mark Saye
Not the first or tenth time coming here, whether after opening time, middle of the day, or before closing and it’s closed for the day.If you don’t want business, close permanently. At least everyone will know it’s reliably closed.The picture is today at 5:34pm Thursday, October 26th. The sign says it closes at 6.While typing this review out, two other people came to mail packages and were also disappointed.
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October 2023 by David Anderson
The Manager is never in the store. I have been trying to get a paper notarized for over a week now. The workers are super nice but the workers have no idea when the manager is coming to work.
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October 2023 by Grey Andrews
The only reason to use their PO Box is because it's more reliable than their military counterpart. They do a horrible job at explaining the small details of paying for your box and Wai until you're two months out to tell you that you're overdo - multiple times, and then they explain that you have to pay for those months they don't tell you that you're overdo. I finally marked in my calendar that way I could properly pay every three months, only to find out that I'm yet again a month behind. This problem would be solved with an auto-pay subscription set up, which isn't that hard, but here we are. For the third time. I'm getting sick of it.At least the employees are somewhat understanding. Sometimes.
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October 2023 by Vtzm
Don't send or receive anything other than envelopes. Every single box I have sent with personal belongings back home from here has ended up looking like someone took a bat to it. Sent my desktop home with the fragile mark and now it's $500+ to fix what they did to it while mishandling.
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March 2023 by Bri Jacobs
Normally good service, sometimes they arent open when they should be.
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February 2023 by Vero G.
Hemos venido ya dos veces y en ambas ocasiones en sábado y nos han atendido rápido. Algo que no sabía y que se que es súper tener cerca es que podemos imprimir en la tienda. Estábamos buscando un lugar dónde imprimir ya que nuestra primera opción era la biblioteca pero no abren los sábados.
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January 2023 by montanaminuteman
Great service and helpful people. They do seem short staffed, though. Any time I go in there, there is one or two people working.Edit: the employees are great. The owner needs to learn how to be a proper manager. And, he has a listening device over the counter. Yes, there is no reasonable expectation to privacy in the store, but people should still know about that.
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December 2022 by Kellee Miller
The manager is RUDE! He spoke over me cut me off and won’t allow me to speak. Just yelled and told me I could find another store to go to.
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September 2022 by Amber Woods
Great if you need to drop off an Amazon return but terrible of you are expecting for them to be open during posted hours of operation. Says open at 8am but it’s after 9 and no one here.
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July 2022 by P Martinez
Here it is 8:16 and the doors are locked. But says they open at 8am. ?
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July 2022 by Cristian MG
Didn’t even have a chance to conduct business here. Store hours read “open at 8”. 8:20 and still closed.
