Naval Hospital Camp Pendleton

Hours: Based on the reviews, Naval Hospital Camp Pendleton has both excellent and challenging aspects. The ER staff is often praised for providing excellent, compassionate care, especially in difficult situations like a child’s injury or a miscarriage. Specific nurses and doctors are recognized for being knowledgeable, attentive, patient, and capable, with outstanding bedside manner. One doctor in neurology is described as great, knowledgeable, prompt, and validating, never making a patient feel silly for asking questions. The orthopedic team also exceeded expectations, taking amazing care of a patient and going above and beyond from the ER to the operating room. However, the ER experience can be inconsistent. Some reviewers feel the ER staff lacks sympathy for pain, advising patients to exaggerate their agony to get help. One reviewer had a negative experience with an ER doctor who sent them home without pain meds for a kidney infection. Customer service is not always amazing, and one appointment was awkward when staff argued in front of a patient. Overall, while many nurses and doctors in other areas are considered pretty good, the quality of care can be a "you-get-what-you-get experience," though the value of free care with Tricare is acknowledged.

1. Camp Pendleton, California