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February 2024 by Chloe Rivera
I was rear ended and within a week my insurance wanted my car in the shop for repairs. Thanks to AAA, they sent me to this business. Right off the bat, Brian and his service rep team were very attentive, professional, and diligent with getting my car back on the road. The repairs were professionally handled by the technicians at this shop. Was very impressed and will be recommending to family and friends in need of repairs. Again, Brian and his team are to be recognized for their great service.
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December 2023 by Jessica Danowski
Very expensive, no communication. The office manager is nice, everyone else is kinda short and rude.
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December 2023 by Denise Aguilar
My catalytic converter was stolen from my 2013 Toyota Prius which of course no one ever plans for. I naively thought that cases of catalytic converter thefts had been on the decline but when calling around to shops to find out if they can help me, I was getting quoted months to even a year for replacement which was disheartening to hear since I need my car for work. Luckily my insurance found this shop for me & set up an appointment.Bryan met me & of course cautioned me that it may be difficult tracking down parts since there has been a backlog in the supply chain so that I'd have a realistic timeframe. Then he called around & by some miracle found one that could be sent over same day. He said they could have it installed along with the O2 sensor & coolant & ready for pick up by the next day! They followed through & had my car ready, keeping me informed along the way.Overall, I had a great experience with the staff (including the receptionist). They communicated with me well about everything & got my car back to me fast. They let me know if I had any issues that I don't hesitate & contact them to sort it out. I've had my car back for over a week & so far no issues. Very happy with the experience & would recommend.
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December 2023 by Jaime KiMoss
Do business confidently with Caliber Collision on Alabama Ave. The receptionist really goes above and beyond to we sure you have a great experience and the management and workers are excellent. Couldn't have asked for a better experience, they even handled the pick up and drop off of my rental while my car was being repaired. When I got it back it looked better than the day I bought it. I really thought they wouldn't be able to repair the damage done, but they really worked their magic. Thanks to you and your team!
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December 2023 by Judy Peddicord
I was very impressed with this shop. My car had some body damage and when I picked it up it looked brand new!! You could not tell anything had happened to it. The people that work there are very nice and helpful. I received text messages through out the repair to provide me with updates. The rental car was handled with Enterprise and I was able to leave it with Caliber. I would recommend this shop to anyone.
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October 2023 by Carlos Magana
Awesome serviceStaff is professional and friendlyRepairs were done ahead of time
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October 2023 by Wayne Owen
Don't hesitate to bring your vehicle to this location.Services: Painting
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September 2023 by Theresa Gloriani
Did an excellent and quick repair on my car. Wonderful staff.Services: Painting
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August 2023 by Steph Scheerer
Caliber Collision was so fantastic in helping me get my car fixed. I was recommended to them by Geico and the process was seamless. They even helped coordinate the rental I got. The actual repairs look amazing and I don't have any problems so far with their work. Fantastic overall. Definitely highly recommended
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August 2023 by S. T.
I just picked up my 2022 Hyundai after it was repaired for rear bumper damaged and the hatch back dent. Found flawed in the paint job and they tried to fix it but still had dimples. Promised to repair but it would will be another week...my mistake, I said I can come back. Took car home and washed it even though they said they needed to wash it before I picked it up. Second mistake, discoveref after washing the car the surface felt rough and the windshield looked like I went through a sand storm. I clay barred the windshield and car and it helped. I looked at the clay bar and I looked like there were red residue left on the clay.My suspicion is that they left the car parked somewhere near where they were sanding another car and it got on my car which is white white. Car' s paint is a mess and they did not apply the bumper protector strip.Very disappointed and after waiting almost 2 weeks. This is just today I will update if they resolve this.Shop Mgr was able to explain that the bumper protector was not applied because the paint was still new. She stated that I should have been told.Damage paint surface is being worked on to eliminate the surface contaminents. So we will see after it's completed.Plus side is the customer service was very good.
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July 2023 by Tayler K.
Wendy and Brian were amazing in the process, dropped car off for estimate & part arrived the next day. Car was fixed the same day and paid lower than my estimate. Been going to caliber collision for years they are the best in the 818 area. Thanks for making my life easier!
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June 2023 by Garden Almejo
Where do I even start with this review!! I absolutely loved the whole process and how easy is was and very fast!!! Kari and Brian which were the people I worked closely within this process were so amazing and got everything done very efficiently!! Kari was very patient with me throughout this time, since it was my very first time getting into an accident and didn’t know much about the process! I’d definitely recommend this place to everyone who has or needs repairs on their cars! Made me fall in love with my car all over again ❤️
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June 2023 by Red Line
Excellent service and customer service! Brian and staff are amazing. Shoutout to guy that washed my car it looks amazing.
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May 2023 by Bruce Shap
I give body work an 100. Electronic reset of seat memory and remote trunk release not performed on time. Trunk contents tossed in as an after thought. Customer service was Excellent!! Will recommend this shop !Services: Painting
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May 2023 by Hollen Baker
They squeezed me in the same day that I called to get an estimate. And within a week I was back in my own car. Thank you Caliber Collision!Service: Body & Trim
