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November 2023 by A F
This location was my vehicle's repair location for an accident I got into this past year and the work was done beautifully. Everything was returned clean and sparkling looking as if nothing had ever happened to the car. The customer service experience was also great, as Brenda kept me fully informed every step of the way while my car was in the shop, making sure I knew what was happening and updating time estimates as well as making sure to text intermittently to keep in touch asking if I had any questions. From my experience, I'd say the shop was very sensitive to the fact that turning your car over to someone is a nervous thing for most people and they worked to make sure that the repair was done well. Would recommend.
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November 2023 by Karen del cid
Great office setting. Felt welcomed and I appreciate their constant updates and communication. The ladies at the off or are great. Thank you
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November 2023 by Ariel F.
This location was my vehicle's repair location for an accident I got into this past year and the work was done beautifully. Everything was returned clean and sparkling looking as if nothing had ever happened to the car. The customer service experience was also great, as Brenda kept me fully informed every step of the way while my car was in the shop, making sure I knew what was happening and updating time estimates as well as making sure to text intermittently to keep in touch asking if I had any questions. From my experience, I'd say the shop was very sensitive to the fact that turning your car over to someone is a nervous thing for most people and they worked to make sure that the repair was done well. Would recommend.
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November 2023 by Victor Ruiz
I've taken my vehicles to Caliber Collision over the years and have been extremely satisfied each time. The quality of the work is fantastic, as is the customer service. They keep you informed all along the way and have the vehicle ready by the promised date.Service: Body & Trim
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November 2023 by Perry Sperling
Got out and they're nice and good work. The approval went to wrong location of caliber . And now have to go back Wednesday. Won't take the car without a insurance approval
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November 2023 by Elvira Vaca
I have used caliber collision multiple times ! I appreciate always the great service and text updates. The turn around time on my vehicle has always been great! Thanks to everyone at caliber collision.
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October 2023 by Jayne S.
Orley and Team did a phenomenal job in repairing my husband's car! Someone side swiped his car and AAA provided me a list of collision repair centers. After reviewing reviews- I chose to take his car to this location and they did not disappoint. The sweet guy that assisted me in making an appointment for drop off took the time to make sure my rental was set up through Enterprise and took the time to reach out to my adjuster when I advised him that I couldn't reach her. The whole staff but especially Orley ensured that this process was seamless and stress free. I appreciate Orley's attention to detail. He did not miss anything! On the initial appraisal I noticed something was missed but due to work I didn't have the time to reach out to him. When I went to pick up the car, I was so pleased to know he had already taken care of it! The car looks as good as when we first bought it too! Again, thank you Orley and Staff. I will recommend you to everyone! - Jen and Scott S.
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October 2023 by Elvira V.
I have used caliber collision multiple times ! I appreciate always the great service and text updates. The turn around time on my vehicle has always been great! Thanks to everyone at caliber collision.
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October 2023 by Marc Goldberg
On or about August 31, I was in an accident where the front end of my 2018 Toyota Prius was pretty badly damaged. I had my car towed into Caliber and once I met with with service people they got right to work on it. I was originally told that the car would be ready on October 13, but they had it done and ready for pickup on September 20!!! I was told, when I picked up my car, that the damage to the front end was so bad that they thought they would have to declare it totaled. But when I saw my car it looked like brand new and it drives now as if it had never been damaged. Huge thank yous to the staff, mechanics, etc. at Caliber Collision for saving my car and getting it back to the condition it was in before the accident. I will recommend caliber to anyone I know who needs quality body work on their car!!!
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October 2023 by Earnest Williams
I have used this shop on multiple occasions. Awesome service and always willing to return. Thank you Caliber Collision.
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September 2023 by Alex Futterman
I had a horrible experience with this Caliber Collision location. Not only was communication super unclear, their empty promise cost me $650.I came to this location after a fender bender. I was told that my car was ready for pickup and drove all the way there two times before it was actually ready.After the first time I took a uber to the location and my car was not ready, the manager Vince gave me a rental car from the Enterprise down the road and told me Caliber Collision would cover it for my inconvenience. Vince told me this would be covered but three months later my credit card was charged over $400 for the rental car, this is after I payed $250 up front for the rental car insurance which I was told was not covered by Caliber Collision. When I called enterprise they told me Caliber Collision refused to pay for the rental car after Vince promised me he would. Had I known that I would be charged in full for the rental car I would have continued to take the bus as I had already been doing.I have called Caliber Collision several times to explain the situation and ask them to pay enterprise. I am either put on hold or told I would get a call back and I have not gotten call back. I am now out another $400 on top of the $250 I already paid that I really cannot afford because Caliber Collision will not respond to me. I would advise not doing business with this location, they’re not good on their word or communication.
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September 2023 by Gina Izad
Caliber is the most friendly, professional body shop I've ever used. Our vehicle was completed in a timely manner and we were informed every step of the way. The facility is clean and staff is helpful!
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September 2023 by Danielle McMullan
This is the second time I have had work done at this location. They are friendly, they make the experience fantastic! When I get my car back, it looks brand new. And, they get the job done efficiently and in a reasonable time!
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September 2023 by Claudia Marky
Caliber Canoga Park was awesome. Mario is the best. Very helpful durning a stressful time. The car looks beautiful, Mario dropped it off at my front door. Highly recommend them. They are super nice and helpful. I love caliber Canoga park.
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September 2023 by Richard Cassel
Great service, all phone calls answered or returned shortly. Work done perfectly, car delivered to me, they did rental return to Enterprise, huge help to me on a busy day.Services: Painting
