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March 2024 by Anna A.
Terrible cashier , everytime I go it's this cashier with long ponytail on top of his head , very very very rude on his tag it says G E T , he is so rude and disrespectful. He laughs in your face for no reason he laughs at you you tell him. Hi how are you? He doesn't answer. He doesn't say bye he does your stuff and slams him everywhere. I don't understand why he still working over there he insults customers.
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December 2023 by Junie R.
As much as I hate to give them two stars. But they are always under staffed the lines can be 15 ppl and still only one cashier.
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December 2023 by Manal K.
I have been coming here for over 10 years. My interaction with a manager, Nena, this morning was very disappointing. My mom came in to get store credit/exchange 5 pairs of socks and ornament clippings. Nena told my mom no returns on seasonal items. The ornament clips, I was completely understanding but the socks? The socks were not in the seasonal section, I was not told when purchasing them that they were seasonal + final sale, and I actually exchanged a few of the socks a few weeks prior. My mom called me to tell me she was told no returns. I asked to speak to the manager over the phone. I asked very nicely for some clarification, and she interrupted me and said, "No returns on seasonal items" and walked away from the phone. She continued to do what she was doing. I drove down to the store to speak to her myself since trying to have a civil conversation over the phone was apparently too much to ask. I approached her and attempted to ask how come the socks could not be returned as they are not seasonal. As I tried to ask, she cut me off to say "they are seasonal ma'am." I went to the sock section and found even more pairs of the socks. Again, i was met with her constantly interrupting me, walking away from me, and helping other people as I tried to talk to her. She would not let me get a word in with her, no if ands or buts. It was the most unprofessional encounter I have EVER experienced. I hope something is done about her behavior so nobody else has to endure the treatment my mom and I endured today. I contacted corporate about this, but would love if somebody from this location were to contact me to discuss this further.
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December 2023 by Katherine P.
Been here a couple times now since it's convenient but they have the worst service. One cashier, long line, no apology for the wait. The cashier was not pleasant basically more on the rude side, doesn't say hello but rudely just asks if you want a bag, shoves the receipt at you and sends you on your merry way without a bye or thank you.
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December 2023 by Esmeralda G.
Horrible service and the long is long and the cashier doesn't do his job he yelled at me
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November 2023 by Lilian AHernandez
My review has nothing to do with the cashier, but poor guy had a huge line and none of any other staff could jump in to help? is sad! You can tell the frustration, nervousness of the cashier because he’s trying to get the line down. I get it’s slow and under staff everywhere, but for the sake of the customers and your employees you should take the time to help bring the lines down and move away to continue whatever is that you’re doing. As I was shopping the cashier called for help twice of a manager and instead of coming they called him. As I was shopping I saw 3 people in the office, so clearly they could’ve helped. Take pride in your job, position as a “ Manager “ and most importantly without your employees( cashier associates) you would be complaining if they would to quit or call out, and I would not blame them I was a customer and I could feel the anxiety, frustration and face of worrisome that the gentleman had. I felt the need to tell the gentleman it’s ok, you’re doing fine, just breathe and the fact that he felt so appreciated and felt understood shouldn’t come from a stranger, but from your own “ Management team “ by giving him or any cashier the help when they feel they’re drowning and customers are complaining to them about the long lines. Do better
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October 2023 by Jessica Sanchez
Checkout situation is still bad. 1 checkout lane opened at 8p on a Friday night. I assume the other cashier was on break or lunch. Line went through the isles. A customer asked the manager if they could open another lane and were told to wait 10 minutes. A good manager would hop on a register until the cashier could come in or until the line went down. They need extra help and are hiring but they could have managed to check the remaining people out in a timely fashion if they had just prioritized better. There weren’t a lot of people but a line was forming. I hear it’s like this all the time. Go to a different dollar tree. If they can’t handle business, they don’t deserve business.
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October 2023 by Williams Rios
No cashiers., the store is a mess and alot of the items are out of stock.The Only one person works there which is the cashier.
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September 2023 by Dutch
I had a highly disappointing experience at the Dollar Tree recently. I purchased a disposable calculator and, upon opening it outside, discovered that it was dead. I promptly returned to the store and asked the cashier if I could exchange it. She insisted that I needed the packaging, which I had just thrown away moments ago. This seemed ridiculous, considering she had sold it to me seconds prior.To make matters worse, the manager, who had noticeably hairy arms, joined the conversation. The cashier explained the situation to her, and she reiterated that I needed either the barcode from the packaging or the receipt for any return or exchange. What baffled me was that the cashier asked if I had the receipt, despite the transaction happening mere seconds ago, and her knowing that I had told her to keep it.I expressed my frustration, mentioning that the calculator only cost $1.25, and it shouldn't be such a big deal for such a low-value product. The manager's response was mind-boggling. She said, "If it's only $1.25, then you should have kept the receipt." This response made absolutely no sense, as the value of the product was precisely the reason why I didn't see the need to keep the packaging. This whole experience was incredibly frustrating and left me with a negative impression of the store's customer service.
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September 2023 by Pamela McCoy
With these days of inflation, It is nice to get many of the everyday things you need for 1.25. they also have many craft supplies 1.25 . Such a deal
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August 2023 by Vicki-Marie Trotter
The lines are always too long and rarely any additional staff to assist the only cashier. Hence, I've greatly reduced my business with them for that very reason. Excessively long lines and wait times.
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May 2023 by Sabrina C
THEY WILL REFUSE YOU BATHROOM ACCESS WITHOUT SYMPATHY, EVEN WITH A FULL CART OF ITEMS. DO NOT SHOP HERE!! THE ONLY THING THIS STORE IS GOOD FOR IS FOR CRACK HEADS TO GO INTO TO STEAL FROM. THE LADIES GOT ONE GUY WORKING THE CASHIER WHILE THE OTHER 2 PRETEND TO BE RESTOCKING IN THE BACK.
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May 2023 by Sabrina C.
I filled my cart with items and I don't mind the wait I understand that it's cheap for a reason. My problem is when they don't have a sign on restrooms saying employees only and my dumbass goes and waits 10 minutes for an employee to come out the bathroom just to tell me that the bathroom for customers isn't working and that one is just for employees. She straight up didn't let me enter and I was about to piss myself. I left all my shit cuz I refuse to support an establishment that doesn't let you use their restroom if you've gotta go, its fucking cruel. I hope they enjoyed putting all my shit away that I was ready to purchase but couldn't because I had to find somewhere else to pee.
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March 2023 by K. R.
Why is there only 1 cashier?! Every time I come in the line is ridiculous! The cashiers aren't nice at all just an overall horrible establishment. Clearly needs new management
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March 2023 by Nipuna Sonnadara
Came to get red cardboard for my daughters Valentine's day project. Only 2 cashiers open.. Waiting for at least 20 minutes to pay for the goods.
