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August 2023 by Guadalupe santos
I returned this merchandise with the purchase ticket included, since the pants are visibly poorly made, the package arrived at their facilities and they have not returned me yet, I have sent more than 10 emails and what they answer me is that I have to wait for their associates to process the return, without giving me dates or times when they will return my money
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August 2023 by Bella Torres
The employees here have ugly stuck up personalities well that’s if they have one. I figure FN hire someone pretty and kind who like their job not the funny looking rude people they have working. I don’t recommend coming here if you wanna be given attitude. The managers are horrible too.
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June 2023 by Jaimy Blas
Most times I’ve been shopping here the experience was great but today I was shopping in the sale section and I asked a worker how the sale was working and they told me whatever had a star was half price but when we were ringing up the stuff this manager called daisy was giving attitude and later when she gave the receipt she charged us full price for a dress instead of half off and when I asked why she did she just said it was because the item was not suppose to be their but obviously it had a star with a tag which meant it was half off and didn’t want to cash refund us when it was their mistake.
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June 2023 by C. A. James
Fashion Nova sells their customers' information names and phone numbers. I get 30 calls a day trying to sell me stuff. DO NOT SHOP ONLINE WITH Fashion Nova!
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March 2023 by Nihema C.
They have Great sizes and the store is clean! Staff is very helpful and nice here too!
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March 2023 by J D.
Jocelyn was very helpful and the jeans fit great, lots of options to choose from and new arrivals
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March 2023 by Kim T.
I stopped at the Northridge mall and seen the fashion nova store it was a wonderful experience the clothes were high quality for a good price walked out with great fits for the weekend can't wait to wear my new stuff out
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March 2023 by Bridget Jack J.
I mostly love Fashion Nova. They make a wonderful assortment of jeans for tall women. Two complaints though:(1) The zippers on their jeans are chronically defective. I am forever having to hold their jean zippers up with the keyring trick. I've probably bought 50 pairs of other brand jeans over the years and had to fix zippers once or twice, but 90% of my FN jeans require zipper fixes. (2) Their sizes are all over the place. I have a pair of FN 11s that are falling off my hips and a pair of 13s that are way too tight. I normally wear an 8-10 in most brands, but FN seems to think we all have hourglass shapes and tiny, pinched waists. If they ever fix this stuff, 5 stars for sure.
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March 2023 by Darlene L.
Naomi is seriously such a hard worker! She helped me with everything and anything I needed, she is so sweet as well!Thank you again for helping me with my black dress, I love it! :)
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January 2023 by Vamp Demon
Terrible experience. They'll find an excuse to not accept size exchanges or returns of online orders as it has "no value to the store" even if you go back and forth bringing them the previous said excused thing they need for a return. I went back and fourth driving for 2 days to get them physical recid (not online thru screen, boxing label, not the picture of it but physical thing... box...) Will NEVER buy from this store EVER again. All I needed were different sizes... Not even a return, and items were unboxed.
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January 2023 by Paul P.
Love this blue jacket! So perfect for and goes with my new car and new puppy! Fashion Nova forever!
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December 2022 by Raquel S.
Very disappointed on their return policy. If you don't have a receipt they wont give you store credit. Even with tags on that was a newer item. They are not flexible with their policy's.Anne they need to modernize their return program to make it easier for customers. Will not be shopping there again.
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December 2022 by EL Cartel production '
I ordered online never got my package . I know What i wrote in my folder i wrote appartement number everything . I have my proofment of my order but i didnt get my package so I called the post and they showed me where they left my package ( outside ) probably someone took it because i didnt get my order however i wrote clearly my appartement number but the canadian post Said there is no appartement number. I Have the proof of What i say
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November 2022 by Cynthia Borroto
I bought some dresses and paid for them with fast shipping so that they arrived on October 4 because I needed them for the 6th, but resolved that they never arrived and they didn’t return the money to my original payment account. They gave me a gift card, which I don’t want and I’m claiming my money and they don’t give it to me.
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October 2022 by Kayla W.
I was not able to order the size that i needed for my size in my outfit though we were in store. Experience was okay
