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May 2023 by C. A. James
Fashion Nova sells their customers' information names and phone numbers. I get 30 calls a day trying to sell me stuff. DO NOT SHOP ONLINE WITH Fashion Nova!
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March 2023 by Alyssa V.
Kayla at the dressing room is the best she helped out with my outfit everyone at the store takes their time to help !! 10/10 recommend
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March 2023 by Bridget Jack J.
I mostly love Fashion Nova. They make a wonderful assortment of jeans for tall women. Two complaints though:(1) The zippers on their jeans are chronically defective. I am forever having to hold their jean zippers up with the keyring trick. I've probably bought 50 pairs of other brand jeans over the years and had to fix zippers once or twice, but 90% of my FN jeans require zipper fixes. (2) Their sizes are all over the place. I have a pair of FN 11s that are falling off my hips and a pair of 13s that are way too tight. I normally wear an 8-10 in most brands, but FN seems to think we all have hourglass shapes and tiny, pinched waists. If they ever fix this stuff, 5 stars for sure.
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March 2023 by Alayah A.
The staff here at fashion was very nice and helpful. They offered me a fitting room as soon as they saw my hands were getting full with items. They assisted me with trying on tops and fitting them. Also loved the selection.
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February 2023 by Jessica P.
Received great help and customer service from Jose at the register and Roma in the dressing room! The store has a great selection and so happy we get to shop in person and not online. It is kept very clean, especially the dressing rooms!! Will definitely be coming back
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February 2023 by Nurys M.
Everyone was super nice and helpful! Helped me find the right sizes multiple times and were friendly the entire time
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January 2023 by Auzhama L.
I spoke to a young lady by the name of Alba over the phone & although she didn't have to help me with a lost package , she did & was very nice about it thank you alba , somebody promote her . Such a sweet heart
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January 2023 by Paul P.
Love this blue jacket! So perfect for and goes with my new car and new puppy! Fashion Nova forever!
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December 2022 by EL Cartel production '
I ordered online never got my package . I know What i wrote in my folder i wrote appartement number everything . I have my proofment of my order but i didnt get my package so I called the post and they showed me where they left my package ( outside ) probably someone took it because i didnt get my order however i wrote clearly my appartement number but the canadian post Said there is no appartement number. I Have the proof of What i say
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November 2022 by Ariana Aguinaga
If I could I would not give even 1 star! This place is horrible customer service. The manager at the Topanga mall needs to go take classes on customer service! Or she needs to go get a job somewhere else and it would benefit the company. Very poor management. Learn how to treat people for God sakes!!!!
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October 2022 by Cynthia Borroto
I bought some dresses and paid for them with fast shipping so that they arrived on October 4 because I needed them for the 6th, but resolved that they never arrived and they didn’t return the money to my original payment account. They gave me a gift card, which I don’t want and I’m claiming my money and they don’t give it to me.
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September 2022 by Casade Raqueno
HORRIBLE costumer service! I ordered over $100 worth of items and they didn’t fit so I returned them and they still haven’t issued me a refund by gift card. Although they’ve said they sent it - I have never received it! Been going back and forth via email with costumer service and nothing has been resolved!
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September 2022 by Nina G.
I was a little skeptical before simply because everyone was promoting on Instagram, but I am definitely a believer after going into the store and trying on the jeans! If you're curvy, or have a tiny waist, these jeans will fit you without any alterations! Very important for on the go drip!
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August 2022 by Ameena E.
Loved the customer service the staff was very friendly and attentive from the moment I walked in ! Will definitely come back ! Thank you!
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May 2022 by Margret C
Very friendly staff, helped me call another location to hold an the item I needed.