Lululemon, founded in 1998 in Vancouver, BC, has grown into a global brand known for its technical athletic apparel for yoga, dancing, and other active pursuits. The company's mission is to create components for people to live longer, healthier, and more fun lives. Lululemon locations are deeply connected to their local communities and are praised for their excellent customer service. Customers consistently report positive experiences, with staff described as friendly, helpful, and professional. The stores are well-stocked, and the clothing is of high quality, earning the brand a loyal following. One customer shared a particularly noteworthy experience, where a sales associate went "above and beyond" to assist them. Another praised the store's ability to easily facilitate an exchange and provide helpful information. Across multiple reviews, Lululemon is commended for its consistency, both in-store and across countries. Overall, Lululemon is regarded as a premium brand that delivers a superior shopping experience and high-quality athletic apparel to meet the needs of its active customer base.
this is one of my favorite locations of lulu! they're always fully stocked up on clothes! Samantha's customer service is SUPERIOR!!! she went above and beyond for me today which is what keeps me coming back! ps: to whom this may concern!...PLEASE carry the larger cup sized bras in store in addition to online! thank you!
September 2023
Went in to have my shorts repaired. Kevin was exceptionally professional and helpful. He made the process very easy. Excellent customer service, I highly recommend this store.
March 2023
went in to exchange my online order. The lady at the counter was very nice and the customer service was excellent.
