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February 2024 by Spotify Music
Perfect service...
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February 2024 by Reynaldo Jacobo
According to how they close at 7 pm and it's 633 they barely let them in
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November 2023 by Marcella Hairapetian
Great customer service. My visit was awesome
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October 2023 by A T
They changed my pin without my consent and now i cant get i to my account....
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August 2023 by Elena Picasso
Not very knowledgeable here, but the staff were friendly
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December 2022 by Brenda Adnerb
On 6-25-22 I purchased a cell phone at this store: after the transaction was done I received a receipt stating "metro by T-Mobile will gladly assist you with your return....within 14 days of the purchase....."On 6-29-22 I went to return the cell phone, with the box, with the accessories it came with, with the receipt, and the cell phone DID NOT have any PHYSICAL damage to it.I spoke to the supervisor ROBERT GONZALES via phone and he refused to give me a refund, because he says the return policy on the receipt only applies to clients who opened a new line.This store does. False advertisement and doesn't honor any of the policies they have in ''place''I will report this business to the ftc, cfpb, bbb, and who ever oversees phone companies. Oh yeah small claims court to (:This is a matter of principle, morals, and ethics!
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December 2022 by tom tremaine
With the ACP program,and what I had signed up for,My Bill would be $10 per month.They wanted $50+ .So,I went across the street,To AT&T.They haven't tried to overcharge.
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December 2022 by Ana Rivera
AMAZING SERVICE!! The two ladies were very helpful and polite.
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December 2022 by Oleh Tytarenko
December 10, 2022Store supposed to be open from 10 to 7I arrived 6:50 pm. the workers close the door in front of my face and said "we are closed"
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October 2022 by Chin Lang
Best Metro Store! Amazing customer service and deals. Other Metro stores have such horrible service! This store is amazing !
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October 2022 by Angela Ayala
The service is good. Way better than other stores.
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September 2022 by Slavik Grant
Avoid this store, my wife bought 2 new lines and 2 iphones for her parents, the salesman lady, sadly she don't remember her name but on the invoice printed sales rep Devin.She lied to me about phone compatibility stating that on Metro website information about device is wrong and she knows better. She never ported old numbers so we left without phones for long weekend, and never applied senior citizens discount on the account. Horrible service.
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August 2022 by Kelly Van
The day I went in both guys were helpful. I was told I'd be called Tues to get the phone that was being shipped. I called they said they'd call. I called my friend called the workers picked up phone laughing but not once after over 19 calls did they handle the phones. The business you'll lose by not properly answering calls or calling to touch base. I'm calling today to hopefully change my opinion but already they're not answering phone. So far I feel they need more training on phone. No one wants to waste a trip to pick up an item they're suppossed to get a call about to find out it's not arrived. I'm frustrated.
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August 2022 by Ron Young Jr
Both female and male worker were pleasent and very helpful and made it a pleasure to visit so I tip my hat to this establishment
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July 2022 by Bree Adnerb
On 6-25-22 I purchased a cell phone at this store: after the transaction was done I received a receipt stating "metro by T-Mobile will gladly assist you with your return....within 14 days of the purchase....."On 6-29-22 I went to return the cell phone, with the box, with the accessories it came with, with the receipt, and the cell phone DID NOT have any PHYSICAL damage to it.I spoke to the supervisor ROBERT GONZALES via phone and he refused to give me a refund, because he says the return policy on the receipt only applies to clients who opened a new line.This store does. False advertisement and doesn't honor any of the policies they have in ''place''I will report this business to the ftc, cfpb, bbb, and who ever oversees phone companies. Oh yeah small claims court to (:This is a matter of principle, morals, and ethics!