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September 2024 by Shayna Hoffman
Eddie was very professional and helpful. He kept me updated on the status of my car. The shop worked quickly to get my car fixed and they were reasonably priced.
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August 2024 by Ray Campot
I highly recommend Monaco Motors. The staff , especially Rosty, is easy to talk with, fully explain their recommendations, were quick to service my car even with short notice, and I think have competitive pricing.
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August 2024 by Char Webb
I have nothing but great things to say about Monaco repair shop. Excellent customer service! Ian is the best!!! He was super helpful, and went above and beyond in resolving the issues with my car. The mechanics are knowledgeable. Everyone is very attentive, helpful and accommodating. They even provided me with a loaner. This will be my new car repair shop to go to when my car needs service.
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July 2024 by isaiah
Me and my father have an older BMW that has had some issues over the years but we always count on Monaco Motors to keep it running...and they always deliver with great service! Owner Wade, Rosty, and all the mechanics definitely know what they are doing. I definitely recommend all European car owners to come here for all your needs. 10/10! Awesome
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June 2024 by Jerred Nemerson
Monaco Motors has saved my Porsche Cayenne! I have taken it there since I bought it and they have always done a great job. Recently my car had MANY issues and was ultimately in the shop for almost one month. They stayed in contact with me and worked in a stepwise process to fix everything. They even provided a loaner car for me so I could still get to work. My car is now running better than ever. Huge shout out to Rosty! Great guy. Thank you Monaco Motors
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June 2024 by Bradley Miller
I've always enjoyed the friendly and attentive service that
Monaco Motors has provided over the years with my car. Wade the owner has always been helpful and honest with me when Ive come in for even a simple oil change.
Rosty has been a break out star in their service dept. He is friendly, honest and gives great advice on navigating what to fix now and what to fix later. He for sure is the life blood of this wonderful establishment.
I will continue to support and tell my family and friends where to go for all their car needs.
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June 2024 by Andrew Sampson
I’ve been taking my car to Monaco for MANY years and will continue for years to come. Wade and his team are very professional, efficient, and friendly. Rosty at the desk always has a smile, is helpful, and explains the service in detail. Susan who works in the back, graciously follows up the service with a phone call to see how the experience was. Gene, Master Mechanic, is the only one I prefer to work on my car. I cannot speak more highly of his skill. His attention to detail has saved me pricey repairs. Also, when I drop my car off they always give me a ride home and offer to pick me up when the car is ready.
The Monaco team is the car service center you’ve always wanted: Professional, fair, and friendly.
I highly recommend without hesitation.
Thanks Monaco!
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May 2024 by Kasey Stern
Monaco Motors continues to exceed expectations with their exceptional service and expertise! Ian and Rosty consistently deliver a level of professionalism that is unmatched, making every visit a pleasure. Their attentive approach ensures that my BMW receives the best care possible, with personalized advice and recommendations tailored to its needs. What truly stands out is their unwavering honesty and integrity. I always feel confident knowing that I'm in trustworthy hands. For anyone seeking reliable and trustworthy car maintenance, Monaco Motors is the ultimate destination.
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May 2024 by Xuana A
The best service ever. I am great full I found Monaco motors. So professional and best customer service. So trustworthy. Thank you
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May 2024 by Vicky Daniel
Just had my second experience with Monaco & am so pleased to have found a reasonably priced & well regarded dealer to take our cars to.
The BMW dealership will not be having my business in the future!
The people are enjoyable, helpful & know their business. Also, having a loner car is a must for me as my husband does not drive.
I will be back❣️
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May 2024 by Jace Rain
My Mini had some rather unexpected large repairs needed. MM was very thoughtful and thorough
with the process, and even accommodated a loaner car, while my mini was being worked on. With updates and recommendations as things progress. Now my Mini feels pretty brand new! ??
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May 2024 by Naomi Pennino
Monaco has always made the customer experience a priority. I feel I am getting the greatest care for my car at reasonable prices. Rosti is the face of Monaco for me. And his willingness to provide the best care and service is his top priority!
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May 2024 by Dahlia Douglas
My recent visit to Monaco Motors left me with mixed feelings. While I received excellent service from Ian and Jose, my interaction with the owner, Wade, was extremely disappointing.
Upon departure for a routine Service A on my Mercedes, I encountered an issue with payment when my Apple Pay transaction was declined due to the merchant not accepting the card type. Despite promptly offering an alternative payment method, Wade insisted on investigating the matter further, causing unnecessary delays and making me feel uncomfortable.
He made me stand there while he called two different numbers to try to figure out why it declined despite me reading him the email from the card company letting me know that the merchant didn’t accept the card type.
Throughout the ordeal, Wade's demeanor was cold and unwelcoming, leaving me with the impression that he suspected suspicious activity, which was both unwarranted and offensive. His lack of empathy and professionalism contrasted sharply with the exceptional service provided by Ian and Jose, who were informative, sweet, and went above and beyond to ensure my satisfaction.
While I appreciate the efforts of Ian and Jose, Wade's behavior overshadowed an otherwise positive experience, leaving me feeling discriminated against and judged. As a customer, I expect to be treated with respect and courtesy, qualities that were sorely lacking in my interaction with Wade.
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March 2024 by Michael Airington
This place is sooo great! the real deal!!!! I Recently moved back to LA from Vegas and found this Monaco BMW/European automotive center via "a mailer". I was greeted initaily by Rosty, who went above and beyond to help me. All i can say is they are Honest! That is important when dealing with any car repair service. Especially with European auto repairs. They keep a complete history of the repairs and work on your car. in addition, they are much cheaper than the dealerships. My 2013 328i runs like it just came off the showroom floor
They also will give you ride back home or business , or give you a loaner if you have full coverage. Ask for Rosty! ( yeah I took a pic so you can find him!)
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December 2023 by Doc M.
Fantastic and reasonable. Very competent and did not try to rob or get over on me. Car running great and was provided multiple options to keep value and functionality in my baby (2006 650i convert.) The whole staff was pretty cool, but in particular, I would advise you speak with David H.
