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November 2023 by kayla cobarruvias
Purchased a wallet and it fell apart within a few months of having it. They would not warranty or exchange the wallet even though it was defective.
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October 2023 by Marjoanne R.
Wanted to exchange a purse my husband got me for my birthday and the person at the front stopped me from entering. Not sure if it was because of my double stroller but it deferred me from ever coming back to this location. I had my husband go in to return the purse for credit instead so I can visit a friendlier location.
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May 2023 by Cindy L.
My husband and I went here to pick out a mother's day purse for myself. Michael was immediately so helpful and kind. He was so patient with showing me all the different sizes until I was happy with making the right decision. I can't say enough good things about how welcoming and helpful every staff member was but a big special thanks to Michael. We're so happy with our purchase that my husband will be going back to get the matching wallet for himself.
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February 2023 by Ane V.
Since I am at the mall, I went in to check this store out. I scanned the displays, they do have ample inventory. A few customers around looking at some purses. The sales associate greeted me with a smile and said that he would be glad to help me find something. I found the purse that I wanted - the Lou Matelassé Calfskin Leather Camera Bag. I asked the price and I was told. My face showed a hint of surprise. Then the sales associate told me that they marked up their products from $200 to $500 after the Halloween. Gee I should have purchased one before then. Located on the lower level area where the other luxury brands are. No security manning the door - great!!
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December 2022 by Hanadi F
Saint Laurent in the Topanga Mall always treat us so well whenever we visit! Michael took care of us today and he was really kind & helpful! The workers here are the sweetest to the customers out of all of the designer stores in the mall, i’ve never had a bad i counter with one of the sales persons:) if you visit, ask for Michael!
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August 2022 by Matthew E.
Friendly attentive staff. They will go out of their way to get you what you need.
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July 2022 by Elizabeth S.
I'll start off on a good note and was the only good thing. The man at the front door letting me and my friend in was very nice. He wasn't all high minded. One women said hello. I had ask her to show me the Sade Quilted Leather Tube Bag. She bought it out and I liked. I have been watching videos on the bag and I liked everything about it and decided to make the purchase. About to be runged up. The other women with short hair look at the bag and you see she's not very friendly and not good vibes off of her. Then the women helping me said the bag was 1,300 or somewhere around that price. I thought it was the one under 1,000. She said no that one was way smaller and they don't have it. I was being friendly and said I have a small Gucci bag and said this one fits my phone. It felt Gucci was her rival when I even brought up Gucci. Lol she was saying the bag under 1,000 I want won't even fit a phone. "Ysl" bags under 1,500 blah blah blah. I'm sorry but I was watching videos on the bag in the mini and you can fit a phone it in. I knew the bag came in white and my friend asked lher if there was any other color. She said no. So clearly she doesn't know that bag and she should have just said that. She didn't even try to say we can order the smaller bag, nothing..I will be making my purchase online along with two other items. Don't be so quick to judge people when they walk in. I ended up going into Gucci and what a difference. So welcoming maybe take some notes.
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June 2022 by Hannah S
Saint Laurent in the Topanga Mall always treat us so well whenever we visit! Michael took care of us today and he was really kind & helpful! The workers here are the sweetest to the customers out of all of the designer stores in the mall, i’ve never had a bad i counter with one of the sales persons:) if you visit, ask for Michael!
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September 2021 by Liyah Ingram
Very friendly staff and a decent sized store. Will definitely be coming back ?
