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March 2024 by Jessica C.
Went in to buy a tablet today. I was helped by an amazing associate named Ashley. She went above and beyond for me to try and help me get the best deal and make sure I got everything I needed, accessories and all!! She was cheerful and I appreciate her so much!! Good luck with your nursing career. You have an amazing personality and you will do amazing things. Best of luck! From a fellow future nurse
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March 2024 by Patrick
Thanks to Mario and Marco for the great service, we had an issue with my wife's phone, we spent an hour on the phone with the T-mobile specialist that couldn't resolve our issue, we decided to go to the local T-mobile store to see what options we had, that's where Mario and Marco resolved our issue within 5 minutes, they are both friendly and very knowledgeable, I highly recommend them!
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February 2024 by Jilly Jill
Hi I'm going to T-Mobile today and I had Aguilar help me I just wanted to stop by say how much a sweet heart he is
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February 2024 by D K
It's ok store, but T-mobil that was on Topanga and Ventura had been 10 times better. Don't know why they close good locations and keep mediocre open. ?
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February 2024 by Kevin Acres
Mario is very knowledgeable and treated us great ?
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February 2024 by Brian Keating
Ivy and Alex great job helping me with phone text issues
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February 2024 by Den K
Not enough personnel to assist the customers. But few who work there are helpful and professional.
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February 2024 by Minaxi Kamath
Alexander is wonderfully gentlemen helps out very well
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February 2024 by Andres Torres
Great service !!!! Angely is great she fixed my problem is 5 minutesThank you so much
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February 2024 by Zerica M.
I visited this location to get assistance with my phone that was having issues. Mario was great and was able to assist me with exchanging my phone with the insurance I had. I decided to give the phone I exchanged to my son and open a new line for him. I then upgraded to a new phone and Mario went over the current promotions with me. Ivy also offered great customer service and helped me to transfer all information from my old phone to my new phone, answered all my questions about my bill, and helped to install my screen cover on my new phone. I was very satisfied with the help I received at this location
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January 2024 by manny gonzalez
The gentle man help me out replace my screen quickly and buying my Apple Watch an easy experience.
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December 2023 by tim hoddgins
THE BEST SERVICE FROM alejandro aguilarI've been to every other T-Mobile store and they always find excuses to not help me unless I'm buying something and I think that's an average situation for most customers these days. it's been almost 10 years since I attained service like they used to and I got that the privilege here at this store Right when I walk in I was greeted out loud and I love that energy. it makes us customers feel good because most places they leave you standing beside that I did a quick upgrade. no hassle we did from start to finish and the representative worked with me and we were able to find the great solution. I got my phone and I was able to get all the accessories I need. I wish they were free but the way the representative explained it made sense. I might as well pay an additional $15 for the first year with my phone and then pay the remainder of the phone I think was $50 but in my bag the package had everything that I needed extra cable car charger some headphones and let me add they were apple headphones at least n they'd also came with this tracking device from Apple that I'm going to have to learn how to use but it's something that I will use. also came with the new wireless charger from Apple etc Long story short, I only paid like $175 out of pocket and finance the rest and I felt it was a good deal I love this guy's attitude and his ability to listen and work with the customer the right way! and trust me, I'm a tough customer. I will always say no. but if you explain to me why I need it while you ask me what I do in my day or for work maybe I will say yes but this store is great I will be back to make an appointment to do the same type of upgrade for my mother and the brother!Thank you, t mobileTimothy Randolph hodginscoldwell banker real est
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December 2023 by محسن جعفری
Recommended to all people from Iran come here for good help great deals. Mr Alex Aguiilar amazing
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December 2023 by Cynthia Islam
Aguilar helped me transfer over my phone and my mother’s phone easily. He’s super friendly and attentive to customers. He plays some good music too. Thanks Aguilar for your help! My mom loves her new phone :)
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December 2023 by Lissette Llerenas
Kevin Gonzales the store manager has great leadership skills and sets the bar with how to run a store location, when the staff members call a manager for help he's always available for help and leads by example! Eso Caballero bien echo
