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March 2024 by Merideth S
I had an amazing first-time experience here today...from my customer service representative Nicole, to check to see if they had my oil filter in stock until I left after my oil and engine filter change. Nicole offered me a coupon at the end of our conversation and conveniently texted it to me. When I entered the parking lot I was immediately greeted with a friendly hello and a smile. There was not one minute of time where I had to guess what I had to do next. I was guided and kept updated on what they were doing. When the service technician showed me my engine filter it looked as if it was wearing a wig there was so much debris on it. I had that changed in addition to my planned oil change. It was first-class service all the way from corporate customer service to the location itself. I was happy to see a service tech that was a woman! Go girl. This location should be proud of their team! Will return for my next oil change. As someone in marketing, I appreciate and understand the hard work it takes to run a business on this scale. Great job.
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March 2024 by Zacarias Blanco
Fast friendly service
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February 2024 by raymond picazo
I came here for my first time and was very pleased with the friendly staff, especially Marcus! He was very knowledgeable and quick! I’ll definitely be back to this location.
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February 2024 by Diana Pacheco
Received amazing customer service from Marcus! He helped me out & made sure my oil change was quick and efficient!
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February 2024 by Liliana Velazquez
My car was fine except the battery was a little low once I left the place I made a turned on DeSoto and victory and my car started overheating??? I called them right away they took 40 minutes to arrive where I was it was only a 5 minute drive long story short they told me they couldn't help me because it wasn't on their hands to fix the problem when I got to my mechanic he said that the radiador was fine that maybe when they were doing the oil change they put pressure on the hose connected to the radiator never goin back to them I used to pay 100 for oil change...
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January 2024 by Angela Ayala
Was serviced here and they did an amazing Job!!! Fast sevice great price as well as the team being communicative! This is the spot to get serviced thanks guys I definitely recommended friends and family ?
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November 2023 by Randy Roberts
Good friendly service and I felt confident in what they did for me. In total, I was in and out in about 15 minutes.
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November 2023 by Gina Gian
Macus was charming and professional! Fast service and friendly staff means that I'll be back again
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October 2023 by Kylan
Joaquin was very rude and unprofessional and did not want to help me with my car. No greeting and lied and said my car had full oil when it didn’t. He was so mean and unfriendly l, very poor customer service. I will never go back to this vavoline location. I don’t recommend this location at all. If I could give no stars I would.
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October 2023 by AJ
Waited for 30 minutes despite being first in line- didn’t move lanes equally so all depends which one you land in. Took an hour overall and not too friendly staff. have been to much faster/smooth running sites!
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August 2023 by Christopher Weaver
Very quick and efficient service. The guy at my window was very knowledgeable and I trusted his work. I will definitely go here again.
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August 2023 by Ileana Vargas
Of course this will cost more than your low budget oil change places, typically smaller businesses. But I love the experience here. They immediately check your tire pressure and even check other small things. Very kind and helpful. As they are doing the oil change they show you the parts they are working on and make recommendations. It really builds trust. Plus all the people here seem nice and happy to do their job. Like they take it seriously but enjoy their job. Just feels like they really take care of u. Excellent service for sure. I think its worth it for sure, love getting my oil change here. Mike was awesome.Service: Oil change
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August 2023 by Sharon Curtis
EXCELLENT SERVICE!!!!!I was blown away at how nice they were and how fast and easy it was. I didn't need to wait at the dealership for hours for a simple oil change!!Special shout out to Michael (the manager). He was so sweet and helpful.A+Thank You :-)Service: Oil change
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August 2023 by sharon c.
EXCELLENT SERVICE!!!!!I was blown away at how nice they were and how fast and easy it was. I didn't need to wait at the dealership for hours for a simple oil change!!Special shout out to Michael (the manager). He was so sweet and helpful.A+Thank You :-)
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July 2023 by Buffy L.
I have visited this establishment a few times before. In my opinion, the service just gets better every time. Today I took my two year old jeep in for an oil change and air filter replacement. The gentlemen there were friendly, efficient and fair. They talked me through every step, showed me the used air filter and the replacement, and made sure I didn't have any questions before I left. The entire visit took me about 25 to 30 minutes where as the dealer wanted to keep my car the entire day for the same service. I will continue to go to this establishment, I highly recommend.
