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February 2024 by Tony K
Your company transported Josie for us when my Mom passed away suddenly. She knew Josie would be in caring hands with Kathy and I, but we live in AZ and Josie was in Vermont. With very little time, you arranged for Josie to join us by flying her from VT to AZ. You are amazing people. Josie arrived no worse for wear and in great spirits. The folks we felt with were so caring and wanting to help. The cost was minimal. It was so very well organized. We were left with no concerns and knew she was in more than capable hands. Thank you so much for what you and your company do. It brings comfort knowing that pups can be taken such good care of from the time of pick up to drop off no matter how far they have to go. Josie has settled in and is loving the warmer climate and her new home in AZ. We highly recommend you and your company for anyone looking to transport their pets to their new location.Thank you again.Anthony and Kathy And Josie too.
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February 2024 by Paley Anderson
If you read no other review, please read this! I have been working with Mike and Sue Foley at Global Animal Transport for more than 20 years and at least six or seven transports.They handled my cross-country move with 12 pets and then numerous transports that all seemed to be emergency situations. Each time, I have come to the company with what I thought were a near impossible set of circumstances and each time, the Foley's have answered my prayers and a million of my annoying questions! They have the practical experience to solve transport problems and are up to date on the airlines' ever-changing rules and regulations. Most importantly, I think Mike and Sue really love animals and want what's best for them during the potentially stressful experience of travel.
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January 2024 by Paul
We have worked with Michael Foley and his team to transport our dogs by plane around the world 3 times in the last 12 years as well as the negotiating the complex US and foreign country import regulations without any issues. Michael is very responsive and took very good care of our precious pets. Highly recommended.
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November 2023 by Trudi Wintjes
Global Animal Transport is second to none when it comes to ensuring that your pet arrives at its destination safe and sound, and with all the required documentation. Throughout the entire journey, they ensure that your pet's best interests are number one. They absolutely adore animals and are very caring towards them.For the last year, I worked with Michael in transporting a 3 year old dog (Mitchy) to Australia - a country that has the strictist laws for importing animals. He was absolutely fantastic to work with, very professional, and extremely knowledgeable in every aspect of the entire process. He filled out all the paperwork, and ensured that all deadlines and quarantine rules and regulations were adhered to.He ensured that he had the exact measurements of the dog, so that he could order the appropriate sized kennel for transporting, so that the dog was very comfortable.He also personally picked up Mitchy from the airport in between Mitchy's flights and took him to the park, so that Mitchy could go to the washroom, run around, get some sunshine, and just take a break in between flights.When Mitchy arrived in Australia, Michael had one of his affliates arrange for a vet to do a thorough examination of Mitchy to ensure that he was okay from the long flight.Global Animal Transport has been in the industry for many years and as such has trustworthy affiliates all over the world. They are an outstanding company, and I would highly recommend them.
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April 2023 by Katherine McCourt
*UPDATE March 2023- we were forced to have to rehome our bird with one of her fosters due to this company's incompetence. No services were ever rendered, we were given countless excuses and no proof of any progress only to end up being completely ghosted by Michael himself, and have yet to be offered a refund- a refund we could have used to hire a company capable of doing this transportation correctly instead of wasting literal YEARS of our time. I am incredibly disappointed.*I sincerely hope that I have the opportunity to change this rating but at this point in time I am desperate to even get a response back from the company.It has been 104 days since Mike had responded to my numerous emails and even texts to his whatsapp account (which show they have been received and opened but not responded to). I have no idea what has been done towards our pets transport in the last 4 months.We used this company several year ago to transport our African Grey Parrot, Eagle, to Germany and the service was enough for use to decide to use the company again to ship our bird back stateside from GermanyHowever, this process has gone on for far longer than ever expected with no results.We are an active duty military family and were stationed in Korea immediately after my husband's time in Germany. We had intentions of bringing Eagle with us to Korea, however, this is not possible per Korean law. Instead we decided to hire Mike and Global Animal Transport to ship Eagle from Germany back to our family stateside.In April Mike was hired but a misunderstanding led my husband to believe that the necessary permits could still be filed while my husband tracked down one specific document.This was in fact not possible and once the issue was cleared up we reached back out to Mike in September with all the documents. Mike received a whatsapp message confirming all necessary documentation was emailed to the email address Mike specified to assure it was received.Mike did not follow back up.My husband reached out again in October and received no reply.I emailed the company in early November and was asked by Mike to resend the documents which I did immediately.I received an email confirming that Mike had not had time to look over the documents on November 27th implying that the documents were received, but nothing further had been done.It is currently March 10thIt has been 104 days without contact.Initial payment has been made.We are repeat customers.I honestly am at a loss for what to do next.We have had to find multiple different fosters to watch our bird without even the ability to give them a timeline for when Eagle may leave the country.Please contact either myself or my husband- you have all of our contact information.
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March 2023 by Roberta Bauer
I flew my two dogs from USA to Australia with Global Animal Transport. Michael is an excellent professional. He was always on top of everything and providing me with up to date info and pics of my dogs. The process was quite fast with him too. My dogs arrived in Australia healthy and happy. I certainly recommend him for animal transport.
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March 2022 by Sandy Clark
Mike showed up with my puppy in a van. She was very comfortable and well taken care of. She settled into our home very quickly. I would recommend this company to anyone that needs an animal transported.
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March 2022 by Jonathan Elías Alvarez Alzua
Although I did tons of research on my own to take my yorkie to Uruguay, there are many things I didn’t know about the process and paperwork that was needed. At some times I feared I would not be able to take her with me.Michael was great, his advice and help to get the USDA endorsement was a life saver to take my yorkie with me. She is now a rockstar in Uruguay (it seems yorkies are not very common here) and my family is complete.Thank you very much.
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March 2022 by Amber Waves
Outstanding have shipped many times out of country they are professional, on-time and reasonably priced. Will continue to use for years to come.Update 2021 due to some major problems with Global Animal Transport we no longer use them.
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March 2022 by Michelle Mee
First of all I would like to give zero stars.. - Good communication while doing all the export stuff but as we realized we didn't received payment for our job without failure.. they won't text back or give us any information. This is really sad!
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March 2022 by Noy Yamin
I have no words.Owner names Mike is sooooo rude and unprofessional! Do yourself a favor and don’t even call this company!
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March 2022 by Susan Dickinson
I highly recommend Global Animal Transport for all your pet transportation needs. Mike Foley took care of everything with shipping our puppy and kept me informed all the way through the process. Our puppy arrived healthy and exactly when promised. Mike takes all the worry out of the whole shipping process and I will definitely use his company again in the future!
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March 2022 by Marie
Second puppy ship by Michael. From L.A To Montréal. Good communication, border cross , flight plan , everything. Took good care of our puppy.
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July 2021 by Casey L.
My experience with Michael was a challenging one to say the least. I wanted to really give him 2 stars cause of his arrogance, rudeness and lack of customer service but at the end of the day, my pet arrived safely in Australia and that's what mattered the most (in relatively good condition). What I was extremely frustrated and annoyed about was the severe lack of communication. My pet was stuck with him in LA for over 9 months as there was no flights. I would send numerous emails without replies requesting for picture and video updates and they only responded with updates after I contacted them on their phone. Honestly 2 months went by without any updates and I felt we were at their mercy to not piss them off cause our pet was in their care - but we were so so anxious. Michael would also get extremely defensive when I would ask him questions and certainly did not display good customer service. On top of that when my pet arrived it had another pets collar attached to the cage and some of his pet documents were missing. If you're on a tight budget they are the cheaper option however if you want 5 star customer service you may want to consider else where. They are a small operation and I believe only have Michael and his wife Suzanne working so I am willing to cut them some slack. What I won't stand for though, as a paying customer is rudeness and lack of empathy.
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March 2021 by KELLIE GRANADOS
I'm a Breeder in Canada. Michael and his wife's outstanding professionalism meant we were able to get our puppies past the Canadian/ USA boarder. Not only do they speak one on one with my clients, they take care one on one with our puppies with so much love and care. We truly thank our Lord Jesus Christ for these people , they have been a blessing for us and all my clients. Thanks so much Global Animal Transport
