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January 2024 by vee berlin
I've always been very happy with the service at CVS on 41st. I usually use the drive-up window, sometimes the wait is more than I like but overall the service is good.
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January 2024 by Mark Horton
Kind and patient with my multiple family member med prescriptions.
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November 2023 by Jennifer L.
Mold in the drink case, someone could get really really sick. Looked like it's been there for a LONG time.
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September 2023 by Laurie DeShields
Slow not helpful, to busy in there minds to be friendly and do their job right. They may need to reinterview and rehire pharmacies staff people, they talk about everything they can’t do for you instead of what they can do for you! Poor Business! I won’t come back!
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June 2023 by Randolph B.
Poor customer service. Not friendly or helpful. Frustrating to go there for the Pharmacey.
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May 2023 by Samuel Aguilar
Great overall super clean store fully stocked ?pharmacy is the best quick and smooth great attitude always positive energy thank you CVS for having such a great team of employees ??
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May 2023 by May
A 5 star review for the pharmacy department and to the Pharmacist, S.K. Thank you for providing excellent customer service and being patient with getting my non-CVS prescription.
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May 2023 by Google user
A 5 star review for the pharmacy department and to the Pharmacist, S.K. Thank you for providing excellent customer service and being patient with getting my non-CVS prescription.
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April 2023 by May T
A 5 star review for the pharmacy department and to the Pharmacist, S.K. Thank you for providing excellent customer service and being patient with getting my non-CVS prescription.
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April 2023 by Samuel Aguilar arroyo
Great overall super clean store fully stocked ?pharmacy is the best quick and smooth great attitude always positive energy thank you CVS for having such a great team of employees ??
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April 2023 by Shawna W.
Wouldn't recommend this pharmacy. Bad customer service and horrible wait times (even when doctors order days ahead?
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December 2022 by Maria R.
For a CVS this one is great!! The workers are always kind, friendly, and super helpful! There is lots of parking and it is in a place with other stores if you need shopping done for other things as well. The place is clean and often has the things we're looking for! It has regular pharmacy items as well as beauty supplies, seasonal things, food/drinks, and a great photo printer. There are also household items as well. Believe it or not the jewelry stand always has super cute stuff! The staff always greets you on the way in and thanks you on the way out! I really recommend this CVS for your needs!
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November 2022 by Tom P.
Pharmacist these days have PHdds, but the pharmacist at this CVS branch knew nothing about what I was looking for... And cinematic fame in liquid form and NAC (N-Acetyl Cysteineº... -something that is easily found. She could not answer any questions about the CVS acetaminophen brand. She told me to look it up on the Internet, turned her back, and walked away. The cashier, who wore medical scrubs, seemed out of sorts and confused. A district manager or someone from their corporate office should read what I said. There is no such thing as customer service in there pharmacy. NEVER AGAIN!!!
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November 2022 by Breanna N.
Consistently friendly and helpful staff whether it is the pharmacy, the sales floor, or cashiers. The best CVS in Santa Cruz by far!
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May 2022 by Jeanie M.
Just went to CVS on 41st to pick-up a prescription and after sitting at the drive-thru window for a half an hour left with no prescription. After sitting there for 15 minutes where absolutely no one acknowledged that I was there I was finally acknowledged by the most rude and unprofessional girl that I have ever had the displeasure of talking to. She should not have any kind of job dealing with public because she has no clue what customer service is. I tried to get her name but they would not give it to me. She must be a very unhappy, bitter person to act the way she acted towards me. I am transferring all of my prescriptions since there is no reason to give my business to a company that would hire a person that unprofessional and rude.