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March 2024 by Karol Keplinger
I came in to shop and use printing services and discovered I couldn’t use the restroom. That was annoying enough since I had to wait for my printing but was also directed to go use Whole Foods next door . Not only rude to a customer but to direct customers to a neighboring business is inconsiderate I’m sure they wouldn’t appreciate that.
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January 2024 by Alexie Sadri
My prescriptions were automatically transferred to CVS after the Rite-Aid on 41st closed down. The assistance I've received from the pharmacy department has been so disappointing. I understand that they're very busy, and I'm empathetic towards anyone in customer service, having worked in CS myself for the last 20 years, but I intend to transfer my prescriptions elsewhere.
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December 2023 by Christine Nordquist
Friendly checkers
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October 2023 by D Smith
Slow, make you wait, don’t call your name when ready. Not everyone is friendly. A no go
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August 2023 by k kennedy
I was very grumpy about my small pharmacy closing, I chose cvs thinking it could never compare. Boy was I wrong. The pharmacy staff are so attentive, professional and consistent. I am very impressed. Thank you CVS pharmacy staff for all your Hardwork and great customer service.
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August 2023 by Louis Santoro
I checked their online operating hours, which indicated that the store would be open until 12 am. However, upon arriving at the store after driving all the way from Aptos, I discovered that it was closed. I kindly request that the store management take prompt action to update their online hours, as this situation has caused inconvenience. In other words management quit being lazy, it is a poor reflection on your store and your ability to manage a store properly. Nonetheless, it shows that you could careless about people who travel at a late hour and are turned away due to your poor management. Please do your job.
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August 2023 by Steve McCarthy
My wife and I have found this CVS Pharmacy (41st av) to be superlative. The staff and pharmacists are helpful,congenial and pleasant to deal with. Kudos to them all.
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July 2023 by Holly Augustine
CVS is very supportive of my health care needs. I am able to purchase things because they offer coupons and discounts for things I use most. Staff is always pleasant and helpful, too. I rely on CVS.
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June 2023 by Randolph B.
Poor customer service. Not friendly or helpful. Frustrating to go there for the Pharmacey.
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May 2023 by Joe Prather #1 Bay Area Realtor
Feel sorry for the employees for this company. I will never shop at a CVS ever again... I hope all the employees sue CVS to Zero for their crazy store policies.... Also not enough employees at check out and the stores shelves are never filled.. Store is dirty and feels gross inside...
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April 2023 by Shawna Watson
I haven’t been happy with this pharmacy for years. But old habits die hard. I’ve been so used to telling my medical providers “my prescriptions get filled at cvs 41st” even after I internally shudder. I know well in advance they “won’t or can’t find my prescription” even when I wait hours or even days (for non emergency ones” to make sure it will be there. Nope. They can never find it, or ask me to come inside and wait in line so they can “research further” after waiting in a 40 minute drive thru line. I’ve also called in before to make sure a prescription is there before making the trek and have always been answered with impatient associates acting as if I’m inconveniencing them. It makes me nervous to ask questions or research what the issue is because they act like they can’t be bothered with customer service or helping you get to the bottom of what the issue might be. I always confirm first with the doctors office on when they ordered a prescription, before “bothering” cvs. Sometimes I even wait a week to be extra sure it will be there. And even still they can’t seem to find my prescription. The truth is, I think they wait til you’re there before they ever consider actually filling it. One time they didn’t order it because they thought it was to expensive and instead of calling me about it, they waited for me to come in to pick it up and said “oh if you’re ok paying for it, then we will go ahead and order it”.Needless to say, I’ll be switching. I’m sure they could care less. All their reviews are 1 star for years and still nothing has changed.
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April 2023 by Shawna W.
Wouldn't recommend this pharmacy. Bad customer service and horrible wait times (even when doctors order days ahead?
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December 2022 by Markovich Sycha Gilbert
This pharmacy terrible beyond belief you would think they would put up a sign that they would close before 6pm or change the hrs at least on the page or have a note. Glad I didn't need those meds to live... I'm switching companies. Rite aid won't mess up my prescriptions n tell me to buy what is on the pFloor when they have my prescription.
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December 2022 by Maria R.
For a CVS this one is great!! The workers are always kind, friendly, and super helpful! There is lots of parking and it is in a place with other stores if you need shopping done for other things as well. The place is clean and often has the things we're looking for! It has regular pharmacy items as well as beauty supplies, seasonal things, food/drinks, and a great photo printer. There are also household items as well. Believe it or not the jewelry stand always has super cute stuff! The staff always greets you on the way in and thanks you on the way out! I really recommend this CVS for your needs!
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December 2022 by Markovich Gilbert
This pharmacy terrible beyond belief you would think they would put up a sign that they would close before 6pm or change the hrs at least on the page or have a note. Glad I didn't need those meds to live... I'm switching companies. Rite aid won't mess up my prescriptions n tell me to buy what is on the pFloor when they have my prescription.
