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September 2025 by V Rossi
Great service, the staff is very nice.
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September 2025 by Erich Bitonio
Best place to grab Frames. Love the staff, they always do 110% for me! Best team ever!
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September 2025 by Remy Paille
I went to LensCrafters after I was informed that my private Optometry office would no longer be accepting my insurance. Maui helped me use my insurance to get a great price on the exact type of glasses that I wanted. I was in and out within 30 minutes and will definitely be coming back. Thanks so much!
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August 2025 by Larry Vilaubi
Cesar was very professional and at the same time, very likable. Great selection of frames, very well run operation.
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August 2025 by Ian Lamascus
Good customer service and its speedy
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July 2025 by Derek Smith
Horrible customer service. Plan on waiting a long time, even if you are there to pick up your glasses.
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August 2024 by Peyton Cupp
I’m not one to leave reviews, but my experience with Lens Crafters in the Capitola mall was nothing but phenomenal. I was visiting the area when I lost my glasses in the ocean and they were able to get me in the same day and hook me up with some contacts to get me through my trip! Extremely friendly and helpful doctor and staff working up front were a plus too.
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August 2024 by D Arias
Great service, knowledgeable and best location I've been to. Far exceeded expectations.
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August 2024 by Gemma_revilla Gemmaa
César is a great human,I will come back
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August 2024 by Priscilla Williams
My eyeglasses were repaired and the cost was mostly covered by my insurance.
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August 2024 by MIGUEL OROZCO
They are legit
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August 2024 by Shayna B
The normally stressful experience of buying glasses is made into a relaxing personalized shopping experience. Warm and pleasant atmosphere in the store. Staff is exceptionally patient and friendly, especially Cesar.
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August 2024 by Patrick May
In-store customer service off-the-hook excellent! Thank you Cesar
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August 2024 by Gwen Berliner
Cesar helped me to get glasses for my mom even though she can’t go in to get measured. He took a lot of time and helped me get a good price too. Great guy!
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August 2024 by Katherine Livins
I had an appointment for an eye exam, and an hour after the schedules time I still hadn’t been seen. I told them I needed to leave in 30 min and they just said they could reschedule - no apology or attempt to figure it out. I just left and made an appointment elsewhere.