Macy's, established in 1858, is known as the Great American Department Store with over 740 locations across the country. The Macy's at Rogue Valley Mall offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, and Estee Lauder, along with various clothing, shoes, housewares, gifts, and furniture. Customers appreciate the quality of items available and the chance to try them on before buying, although there is a concern about the future of department stores. Shoppers have reported excellent customer service experiences, particularly at the Estee Lauder counter, where staff members are helpful and knowledgeable. One customer mentioned assistance with signing up for rewards and receiving samples while waiting for cosmetics. The cashier desk was also praised for its friendly service, including special orders for items not in stock. Many enjoy shopping during quieter times, although some areas, like the stairs to the second floor, may be under construction. Overall, Macy's provides a pleasant shopping environment with good deals and a wide range of products.
This is a small Macy's. I grew up in this county and didn't know how big Macy's stores could be. I unfortunately will drive to Westfield Mall Macy's because there are more options for everything Macy's has. Nice store in Capitol Mall.
July 2024
You can shop here in peace. There's not many people, and staff are really friendly.
July 2024
Great store. Quality clothing and kitchen wears. It's nice to be able to go and look at what you're buying maybe try it on. Unfortunately I fear it may soon be gone like all the other department stores.
