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April 2024 by Stephanie
The young man at the cash register was so kind and patient with my family and me as we decided. The coffees we ordered were delicious, as were the pastries and sandwiches. Oliver gave great customer service.
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February 2024 by Bruce Folkins
Always friendly great expresso.
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December 2023 by Jordan A.
Best coffee in town, the staff is professional and friendly. I go, and will continue to go EVERY MORNING. Five star best vanilla chai latte in California! Hands down!
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December 2023 by Mary Alexander
The lid degraded into my coffee within minutes and fell off. I don’t know who thought these lids were a good idea because coffee is all over my car and the lid is in pieces and I can still see the petes coffee in my rear view. It functioned as a lid for about 5 minutes. Also it looks freaking gross as it erodes into your coffee.
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December 2023 by Kendra N.
I order Americanos exclusively. I never miss a day of coffee. Today I ordered an American in my reusable mug. I got my order walked out to my car: and took one sip and the water was so hot my lips, tongue throat and chin are all scalded. Because it was my insulated mug I didn't deal the heat on my hands which would have saved me. I have never had an americano that hot. When I went inside to tell them, the barista looked at me like I was lying and explained that the water is always heated to 200 degrees and she responded sneakily, "I can assure you, I didn't do anything to make it hotter." The implication being that I was being dramatic or dishonest about it. Perhaps the equipment was malfunctioning? I don't know the process of making an Americano but I do know that a normal cup of coffee shouldn't result in scalded tissues. It's now evening time and I still can't put anything in my mouth without pain. Mistakes happen. Equipment malfunctions. When a customer brings it to your attention, rather than being defensive or snarky, perhaps take the situation seriously. Apologize sincerely. Look to see if the equipment is working properly. Don't be snarky, as it motivates one to post a bad review.
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December 2023 by Albert
Service is excellent. Food great. Atmosphere not the best.
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November 2023 by Veronica C.
It would be nice if they're gonna do DEEP CLEANING of the restroom, i'm a regular customer here at Peet's Capitola for 3 years, i've never experienced a clean restroom here.
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September 2023 by A F.
This place should be reported to the health department. The bathroom was appalling! Worse than a third world country side street! How could an employee working here allow this. It was obvious that it had been ongoing for awhile. Management needs to be overlooked. Won't be back here. Don't want anyone's hands on my drinks. Sorry. Shouldn't be one star.
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July 2023 by Sagrario Santana
I always like to grab my coffee from a friendly batista. That's the best way to start my day.
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June 2023 by Jeremy Geiger
Coffee Taste 4.5, Health 5 (have non fat milk), Service 4, Interior 3.5, Location 3.5, Cleanliness 2 (bad bathroom), Value 3
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June 2023 by Loredo Group Realty
Excellent coffee and have WiFi! Would definitely go back!
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May 2023 by Rebeca Villafana
I have been at Peet's Coffee on Bay Avenue now three times. I have also ordered from this location via door dash more than 5 times. The beverages and food are great ?? - well made and tasty. The coffee ☕ is always warm. My favorite is the matcha ? coffee.
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May 2023 by The Loredo Group at eXp Realty
Excellent coffee and have WiFi! Would definitely go back!
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May 2023 by Carl O'Neil
Was excited to find this location unfortunately it was a total disaster! As has become normal with all Peet's locations lately they were "out" of dark roast. I don't get it, brew more, sell more! So many employees standing around doing nothing and the bathroom, disgusting, see my pictures. Come on Peet's, do better.
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May 2023 by Rosey Y.
I recently had the pleasure of trying a fruit drink at Peet's Coffee, and I must say, it was a delightful experience from start to finish. The drink, service, and ambiance all exceeded my expectations, leaving me thoroughly satisfied.Moving on to the service, I was impressed by the attentiveness and friendliness of the staff at Peet's Coffee. From the moment I walked in, I was greeted with warm smiles and genuine enthusiasm. The baristas took the time to explain the drink options and provided insightful recommendations based on my preferences. Their efficiency ensured that my order was prepared promptly, without sacrificing attention to detail. It's always a pleasure to be served by individuals who clearly take pride in their work.Lastly, the ambiance of Peet's Coffee was delightful. The inviting and cozy atmosphere created a perfect setting for enjoying my fruit drink. Soft background music played, creating a soothing ambiance that enhanced the overall experience. The seating arrangements were comfortable, allowing me to sit back, relax, and truly savor my drink in peace. The space was clean and well-maintained, adding to the overall appeal.
