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January 2024 by Eric D.
Amazing staff! I was greeted as soon as I walked in. I spent a good amount of time browsing and was genuinely surprised by the selection! I was looking for a nice pair of sweats and a zip up hoodie, they had so many options to choose from. Loved that they had a wide variety of sizes available too. I ended up going with a black classic hoodie and a pair of sweats pants, I also snagged a few stickers and a patch at check out for my niece! The prices were great for what I was getting. When checking out the cashier was super helpful and made sure to let me know about their exchange policies. All around a great experience, everyone was so nice and helped direct me to what I was looking for. Will be back for sure!
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October 2023 by Joshua Cranmer
A bit pricey but well worth it! Good clothes, good customer service, good experience.
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October 2023 by Harman Dhesi
No changing room. Dude that works there told me to throw on the shirt over my shirt to see if it’s a good fit. ?
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August 2023 by RJ M.
The only perk of the apparel store is the small "kids" sizes they have in the store that the majority of skate and surf shops do not carry. Other than that, you can get Santa Cruz Skateboards merch anywhere in the area. Pacific Wave in downtown SC is my favorite place with cheaper prices and the biggest variety.
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August 2023 by Candice Stenstrom
Terrible customer service from the young lady working this evening. It’s sad how some people don’t have any training on how to be kind or helpful:(
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December 2022 by scott stewart
Great stuff..good prices and friendly service
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December 2022 by Nadia de Lira
It is a nice store, to be able to buy a souvenir of Santa Cruz (very expensive), and the bad thing about this store,DOES NOT ACCEPT RETURNSonly exchange for another productand when you buy something they are not clear with this important detail
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December 2022 by Anita Blake
? QUESTION: IS CUSTOMER SERVICE BAD EVERY WHERE??When I come in to buy gifts for the niece and nephew. I already expect to pay up the nose.This last time was met with an obnoxious woman who couldn't stop talking about wax! In and on and on about wax and then on and on about personal stuff. She asked me twice if I needed help and I said no.Fortunately there was a young man who was so patient as he was listening to her because he didn't want to be rude and tell her to shut her yap. Well I asked him for help and he was great. Three stars for the man because it literally was going to be one. And one star for the prices!! As a local shouldn't we get a discount? Nope! Gotta make hand over fist money. Well fix your staff people so its worth it for the customer service. Thank you young man for your professional attitude and service.
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October 2022 by Victoria Walker
Great selection of Santa Cruz/NHS clothing, for all ages. Can get a little expensive... but that's inflation these days, right?
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July 2022 by Doug M.
Horrible store policy with not letting you return any items only for store credit or exchange even though it says that no were on the receipt they give you. Just another local store scamming tourists don't shop here unless you try on the clothes in store. Conveniently they don't have dressing rooms. Sucks
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March 2022 by Danielle Irwin
Clean store. Friendly staff. Lots of shirts, sweaters--including hoodies, children's and baby apparel too.
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February 2022 by Patrick K.
As far as customer service, the staff is on point. The fact that one of the employees helped shop for my dog is absolutely epic. The staff makes up come back even to just say hello
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February 2022 by Eric Neitzel
Inside the Capitola Mall, this is the single reason I will actually shop at the mall. They have a sister store all the way towards the end of 41st, but I find it’s just as easy if not faster to stop here. It’s only five minutes off the freeway. They usually have an awesome selection of Santa Cruz branded authentic merchandise. It’s one of the few places that I can count on them having a good selection. The staff is helpful, and even called other stores to see if they had what I wanted.
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November 2021 by Stephen Rendon
30 bucks for one shirt...understandable, but just why that high for plain shirts. just overpriced clothes that wear and tear so quick
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October 2021 by Sandy D
I love all of the Santa Cruz apparel stores. The store has quite a variety of clothing both Santa Cruz brand as well as others. Again nice to see another store still open in the Capitola Mall. Their selection changes frequently so check them out now and then to see if they have anything you like. Definitely recommend