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December 2023 by Kristen Knepper
This was a disappointing experience. First, I lift weights and this is what I'll discuss. I'm a former personal trainer and have lifted for decades. The most important aspect of lifting is form: without perfect form, you risk injury. Some rocket scientist decided to save money and only put mirrors on the upper half of the walls, meaning you cannot see yourself when you squat, lunge and do anything involving your lower body. GREAT way to ensure someone gets hurt, not to mention open yourselves up to liability and get sued.Second, at other gyms there are signs on the walls stating etiquette and rules: no dropping weights, no grunting, no phones, work in, no monopolizing machines, etc. A lot of people were never taught this etiquette, and it continues to get worse. I've had people refuse to work in ("I have 15 more minutes" as they take selfies. Well, I have two sets AND THAT'S LITERALLY THE WHOLE POINT OF WORKING IN!), and simply sit and play on their phone as they age. They act as though it's their living room. I've spoken to management about signage and nothing.Pay for a different gym that does things right. If you lift, you can definitely do better.
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December 2023 by Raymond L. Edwords Jr.
There's usually mold in the showers and they don't clean up the men's room very often. The majority of the help is self-entitled and think they're doing you a favor. A please or a thank you doesn't exist. The disrespect is palatable...
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December 2023 by Marc
Excellent helpThe young man at the front desk was fantasticThe young lady that set me upIs a treasure to your companyThis was so easyI am a Csr new homes and it was a fantastic experienceThank to both of the reps that assisted me
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October 2023 by Bill Kellaway
Can't get the TV Wi-Fi audio to connect after call to support machines are breaking Good location as a pool it's okay no longer five stars though
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October 2023 by Gavin Knowles
Gym staff are friendly…but the equipment is old and not maintained. For example the ropes for the cables are worn, with little to no other attachments. During the summer it’s over crowded and barley usable during the afternoon. What’s the point of having a plate tree if people aren’t going to put their weights back? You would think at night the closing staff would go through and clean/re rack weights but even at opening the place is a wreck. This is the first time i’ve ever written a review but jeeeze…now complaints without offering a solution is useless. Corporate do better buy new equipment and maintain the stuff you already have.
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September 2023 by Michael Ramirez
Awesome gym facility! It has everything you need for any split day! Not crowded, spacious!Highly recommended. See Justin T for more details! He provided great customer service!
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August 2023 by Adam Rosa
Great gym, they do a good job keeping it clean. Other gym goers are respectful. I go at 6am and it's never too busy, but it can get crowded between 4 and 7 pm.
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August 2023 by J Wrag
I do like this gym and the location. Unfortunately, its filthy. There are plenty of employees and yet, paper towel dispensers are always empty and there are dust/hair ball’s everywhere! Cant do a pushup anywhere without getting covered in people’s hair and dirt. Employees never greet anyone, they have their heads in their phone and/or are gathered at the front having an obnoxiously loud conversation. When asking for equipment(ab roller, clamps etc) you’ll most likely receive attitude. Music is always blasting and you can hear it thru your headphones. I use to work at a 24 yrs ago and the standard was a lot higher. I guess 24’s standards unfortunately took a huge dip.
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July 2023 by Criss V.
I really enjoy this gym. It's not the biggest 24 hour fitness but it has my favorite machines in here. The gym is pretty clean. They have a really nice outdoor area that has plenty of squat rack if the ones indoors are busy. I don't really like coming here for legs but you can have a pretty decent shoulder, chest and arm workout here. Sometimes it gets really busy but it's a lot better than you would imagine for being a gym right next to a mall.
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June 2023 by jpminj
24 hour fitness? More like 14 hour fitness. This location is always announcing they are closing and rushing people out. Closing a gym at 8pm on weekends is garbage.
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May 2023 by Purpose OVER pleasure
Place is never open. Freaking “24 hour fitness” never open 24 hours! I workout at night and this the 2nd time they close way before everyone else. Fire this owner!
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April 2023 by Michael S.
Would you like a free gym membership? Come to this "24 Hour Fitness" (they haven't been open for 24 hours for 2 years now, just change your name to 18 hour fitness). All you have to do to workout for free is show up when they open (5am weekdays and 6am weekends), and just walk in and ignore the front desk. They will usually pretend they don't see you or simply not even care that you don't check in. It's ridiculous! Why do I or other people spend money on a membership, when the club obviously doesn't care who pays or not. This club/company has fallen so far since Covid. I will be cancelling my membership immediately, I suggest you do the same.
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April 2023 by F K
Staff is friendly and overall decent place. Prices are low for membership, which is good. However,Need to fix machines when they break down. Pull down broken for a month. Many elliptical machines broken, you have them set to your desired speed and velocity, the clock is on, and all of a sudden, snap, your back to square one. Garbage can in men's locker is labelled towels from a bygone era, and the paper towel machine is generally empty. Soap containers in locker often run out...Music predominantly rap,, just fyi
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April 2023 by Spencer P.
Update 04-29-23Gym closed at 9p on Friday evening. From that point till when they opened at 6a all the way till 8:30a the next day the men's locker room has had no toilet paper or paper towels. It is pathetic the girl behind the counter upfront has no answer for the issue as she states she isn't allowed to help. She can't even get a roll to hand over. It's pathetic and disrespectful to any adult that would spend money to be a member. It should be a health code violation to be this irresponsible.
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March 2023 by LeeAnn B.
This location just needs to be shut down. I live 3 minutes away from this location and would rather drive 20 minutes to a different location. The girls restroom/locker room is absolutely disgusting. It has a horrible smell and does not get cleaned. The same spill spots on the floor of this locker room are there for weeks/months. If I do have to go to this location I prefer to change in my car and avoid the bathroom at all costs. There is also hair chunks all over the ground in this place. Everywhere.
