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January 2024 by lisa granillo
Rented a beater from this business. What I paid for an old Toyota Camry with only one headlight and no gas in it when I drove it off the lot was more than I paid for a week and half rental from Enterprise. What a scam! And after almost 2 weeks I am still waiting for my cash deposit to post. Avoid at all costs!
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November 2022 by Joy D.
This is a con business and should be reported to the BBB. When we arrived nobody was there and we were told he was on way back from airport. When he returned he tried to give us a ratty gross old car and we said we wanted something nicer and he said we could take the car he was just driving. He grabbed his half eaten burrito out of it and said goodbye. The car stunk and within a day we had a flat tire. When we called the office they said to take it to discount tire they had a contract there. Discount tire said they couldn't fix it and it would need to be replaced. Rental car place refused to pay so we had to buy a new tire or return the car and give another 500 deposit. We replaced the fire for 50 dollars. A few days later we came to the car in a parking lot to find it had a second flat tire. Back to discount we went and again they said we had to buy another new tire. Rental place again would not cover it and said it was our responsibility. 50 dollars later we had now purchased 2 new tires for 50 dollars each for this rental car. The final straw was the next day we went to drive it and the battery was dead. We called AAA and they towed it back to the rental car place saying it needed a new battery. This was the last straw and we gave the car back and insisted on a working car for the remainder of our contract. They swapped the car out and the second car was fine for the remaining couple days. But then we returned it and we're told our deposit would be refunded within a couple days. That didn't happen and we had to keep calling back to find out when it would be given back. Finally after checking our credit card statement saw that not only did they not give back the deposit but they charged an additional 300 dollars because they said we returned the car late. These people are crooks who run a sham business. Do not give them your money. Their cars are not safe and could harm you and their goal is to get and keep your deposit no matter what. NEVER EVER GO HERE!
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September 2022 by Cynn J.
Was on way to rent a car from this place but whoever answers the phone he is very rude & Thank god for Yelp. While on our way I took my time & read everyone's review & I decided not to do business with this company due to my personal experience on the phone with him. Very rude He rush me off the phone & made me feel very comfortable to even ask him more details of rental.. no Thax & I rather spend my hard earn money with a company with better customer services & phone ethic
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June 2022 by Samuel O.
Please don't ever patronize this car rental. The will steal your money, I don't why they haven't shut down this company.
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June 2022 by Minu M.
We had booked a mini van with CBX Budget car rental. On the day of our vacation, after waiting in line for an hour, when we went to pick up the car they did not have the car available. It is unbelievable how the staff was not able to contact the manager to address the issue. We had specifically booked a mini van because my dad is paralyzed and could not get in any other big cars. We had no idea what to do. My family was waiting to go on vacation and we finally called Joe(saw him on google). Joe answered immediately and said he had a mini van available. He saved our vacation plans and the rental process was stress free. Friendly and reliable services.
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June 2022 by Jaydee F.
Absolutely awful rudest most bias person I ever met I would say he's racist but quite honestly I think he categorized everyone and treats certain people a certain way he stole my money and had me and my girlfriend outside of his shop Charles's after just literally paying him for another three days literally ! He takes my fiancé credit card charged us then turned around and said he isn't given mg us another car and he took our deposit never returned a Dime! Worst car rental company in the city and to top everything it was Christmas Eve with two till Christmas and her we are ubering a ride to a hotel instead of my family's because of some stupid guy What makes this story even more like omg like it wouldn't be a big deal if you know it wasn't shyyt else going on in our lives but little did he know just a month before Christmas November 18th to be exact our little baby Amore couldn't make it out alive after full term pregnancy due to some medical negligence I don't want to get into we just weren't prepared to go thru such at the time
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June 2022 by Donald P.
If we could give a zero star to this company, we definitely would. Just don't take our word for it, take a look for yourselves and view at all the one stars and and comments left by other people that probably would have given them a zero Stars as well. Do yourselves a favor, we did all the work for you guys. Stay away from this place.We don't even know how they even stay in business. First of all, my neighbor calls them up, and they don't even answer by the name of the business. They just say hello with a little bit of hesitation as if somebody's checking up on them; and that was flag #1. Then when we asked is this a business? (Because they only answered hello,) they hung up on us and that was flag #2 (kind of shady) they gave us the address and when we got there, which by the way, was a little difficult to get to; (though we know the area very well) it was a little confusing without a sign; the address was posted on the wall next door at a mechanic place where they appeared to act a little nervous as if they didn't have anything to do with the rental/used car place (though that was the address that was given to us) that was flag#3 then the car that my neighbor was looking for was not even on the lot it was around the corner and down a couple of streets and over it to look at it or drive to it;and that's flag #4 then when asked how many miles did the car have? Without having to go over there, It had almost 254,000 Miles.Though it sounds like a lot, and it is, We do realize you get what you pay for and the price probably would have been somewhat fair. Though we will admit they weren't trying to push cars on us much like an legitimate dealer would do.(which gave us the illusion/impression that this place is a front for something) Without even viewing the car, that was around the corner and down a couple of streets, we were asked will this be cash? or credit card? What what is this? A department store?,or are we paying for food? or are they trying to make money under the table? this was flag #5 and besides, what different does it make? It's not like they're going to allow you to drive off the lot without paying for the car right? then when we asked the salesperson can my neighbor leave his driver's license, and all the information that you may need from him, and take the car to his mechanic to check it out before he purchases it; that's if he chooses to purchase the car. The response was the typical used car salesman's response: no need for that; the car is in great shape etc. No you can't; but you could rent the car for a week at $250. (Trying to make more money on top of everything) And then, if you do decide to purchase the car, we'll take it off the price but this is not what was said on other reviews by other people. (besides, who does that? If you ask me, it's con artists) It's as if they want to make as much money as they possiblely can much like an fly by night Mickey Mouse Operation that they are. And that was flag #6 then they have the guts to repeatedly ask for our personal information such as,(name,telephone number, etc.) In case they find another car that we may want. What do they think? That we're Fu@ken stupid? And that was (kind of like)flag #7 Sorry, but I had to flat out tell them. "That I would highly recommend them becoming a little bit more professional in running their business. And pointed out that my gut feeling was this place is not for us. Had they been a little bit more professional, and not so rude,we probably would have purchased a minimum of 3 cars right there and then had my neighbor agreed to their terms. I don't know about my neighbor, but as much as this is a bad review that I wrote, I do honestly wish them well and the very best. For I do not wish bad upon anyone for karma will always get you; especially if you're dishonest in a review.. And hopefully, this review May teach them a little bit to become a little bit more professional in how to run their business; for it is used car salesman/co
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March 2022 by Amanda M.
They will not return your deposit They will say the deposit is on the way 1 month later still no deposit Maria in the office will say the deposit has been returned wait 48 hours. We called 72 hours later giving them the benefit of the doubt and then says that never mind there was damage to the vehicle we can't return the deposit. Then instructed us back to the office where Frank says he has no clue Maria is in charge. Customer beware!
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February 2022 by Shadae M.
This man stole everything from me down to the deposit told me to come trade the vehicle for a different one and once paper work was signed said he isn't going to rent another even though I had payed for an whole another 3 days and it was Christmas he made sure I was stranded and had to figure it out being the issue I live all the way in la and was in San Diego just visiting worst Christmas ever thanks to this guy never again
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February 2022 by Ross A.
Renting a car from this place and giving them authorization to charge your cc or debit card is like handing it over to crooks . They claim to return any deposit by check within 5 days which gives them time to cook up extra charges . When your check doesn't arrive then they say every 15 and 1st of month they do deposit reimbursements . By that time they claim you went over by 84 miles at $1 a mile and charge you over $300 without showing you on paper . DONT RENT A CAR HERE . THEY ARE GYPSY CROOKS !
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November 2021 by Isabella Guzik
best in town
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October 2021 by Isabella Rae Guzik
best in town
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October 2021 by J J.
If you want to get treated like sh*% , deal with a very disrespectful "human" who lies about his name, have ur debit card kept on file without permission, be charged multiple unauthorized charges, be very inconvenienced, drive rental cars that are dirty and disgusting and barely running ... then rent from Here... if u DONT THAN RUN FOR THE HILLS...the reviews from many say it all... DO NOT SPEND UR MONEY AT A "business" like this. Total nightmare. PS- would give -10 stars if poaaible Place is disgusting in every aspect
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September 2021 by Leo L.
DO NOT RENT A CAR FROM THEM. DO NOT. I rented a car from them for the week. They offered cheaper prices. They gave me a broken down 1996 Toyota Avalon. No AC, broken middle console, radio completely broken and no gas in it at all. They kept my security deposit and on top of that took an extra 300$ from my credit card. In total keeping an extra 700$. They pretend like they will return some money but proceed to ignore your calls and text messages. They kept my tuition money so now I'm screwed for school. You should be ashamed of yourself to treat people like this, will be friendly to you and screw you over after. Will be reporting with the BBB next and then the San Diego police department.
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August 2021 by dave b.
it ought to be illegal for this company to rent these cars. they belong in the junk yard not on public roads
