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January 2024 by Susannah Holiman
I came in to see if the pair of shoes I bought online were fitting me properly, which we decided were a bit too snug. Matt wanted to make sure I was satisfied with my Allbirds and he recommended a few pairs that he thought would fit my needs. I ended up walking out with a pair of Wool Dasher 2 Mizzles and I LOVE them! The best part is- they fit! Thanks Matt, for making a task(shoe shopping) I dread, a good experience!
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August 2023 by Thelma Pidazo
Love the store and staff very helpful. Though I didn’t end up buying anything in the store, staff treated me nicely!
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May 2023 by Jorell C.
As soon as I walked into this store, I was immediately greeted by an employee. They then approached me and started telling me about the brand and their promotion going on. It was an amazing experience, the shoes were extremely comfortable (I got the black canvas pacers). The staff team was extremely nice and informative. Easily one of the comfiest shoes I've ever worn.
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January 2023 by Pdub Ward
Staff very warm and helpful and not annoying or pushy. Love my new shoes from Allbirds Carlsbad!
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December 2022 by Thammasat Tantipinichwong
Taylor and her team were very friendly to my mom and I on the morning of Black Friday. She explained all the different pairs in detail as soon as we arrived. Although it was busy, her team was courteous and attentive. They answered all our questions and gave us enough space to try on each shoe. Not pushy at all. We ended up purchasing 3 different pairs. Superb team and a great experience overall!!
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December 2022 by Irene Wolfley
Don't title employee Wi-Fi "guest Wi-Fi" this is just stupid.
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November 2022 by Thammasat T.
Taylor and her team were very friendly to my mom and I on the morning of Black Friday. She explained all the different pairs in detail as soon as we arrived. Although it was busy, the team was courteous and helpful. They answered all our questions and gave us enough space to try on each shoe. Not pushy at all. We ended up purchasing three different pairs. Superb team and a great experience all in all!!
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November 2022 by Randy S.
I have been a long term customer and this location and team provides outstanding customer care/service.Great products and super team at the Carlsbad location.
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November 2022 by irene w.
I was sitting in my car waiting for my phone from apple and wanted to browse their shoes without stepping into the store yet I saw they had three wifi networks, one being a guest network. I went inside and asked for the password they said it was for employees only. So why is it titled guest wifi? Is the store so penny pinching that they can't even provide free guest Wi-Fi? Afraid people going to poach some of that free wifi when apple has an unsecured guest network that you don't have to sign on for? as well as a free Wi-Fi connection through the entire shopping center provided by the shopping center too. The two stars is because of the store not their shoes I cannot speak for their shoes because I ended up losing all interest in buying from them.
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October 2022 by Sean Crist
Great concept, even better shoes. Picked up a pair of Tree Dasher 2's and Tree Runners. The staff was knowledgeable and attentive, made sure that I knew the shoes run about a half size small on average, and even had a size 12.5 to accommodate me. I absolutely LOVE the shoes. Made completely out of sustainable materials, and machine washable. Do yourself a favor and come see them next time you need a new pair of awesome shoes
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July 2022 by Lotta S.
Super roomy store! Cool air mixed with some soft pleasant fragrance made my visit relaxing and I could fully unwind and could focus on shoe shopping. Easy to find what shoe one is looking for. Plenty of friendly staff to help. The shoe I wanted was sold out but it got ordered from their warehouse and shipped for free to my home. A bit bummed but grateful for the service. Not much clothings to choose from- company needs to work on that- including offering other color than black on their hats.
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July 2022 by Srinivas K.
The best shoe stores we have ever been to. Very friendly and knowledgeable staff. Shopping at this stores was a great pleasure. The sales team is very knowledgeable about the product and inventory. They were very helpful finding shoes and accessories based on what we need.
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July 2022 by Daniel G.
I decided to stop in allbirds a few days ago because I've been looking for some new work shoes. I got greeted right away and the employee who I was talking to definitely knew what he was talking about, he mentioned the features to me and his experience with standing for hours with a pair on his feet. I didn't have much time that day so I let him know that I would go in again the next day to try some on. The next day I go in and the manager is the first person to greet me and I let him know that I was in to try some on. He got two sizes out for me to try out and they were easily the most comfortable shoes I've ever had on my feet. The manager let me know all the features and mentioned what the company is all about. The customer service was great and I will definitely be recommending this location to my friends and family. This is the first place that I've ever written a review for and they deserve the praise for sure.
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June 2022 by Nick Rojas
Beautiful store. Silver and the team provided excellent service, ended up getting 2 pairs and have very happy with them!
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March 2022 by Vishal P.
Friendly and helpful staff. I took my Mom there and they helped her find the right pair of running shoes. She tried different sizes, colors, models.. staff was great the whole time.
