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June 2022 by Brian W.
I had a extreme emergency for medical records and my computers blew. Kevin had suggested 6 months earlier to upgrade because we have been so busy. I meant too! Kevin and his expert team came to the rescue. They offered to do their best... six hours later I was up and running with records intact. I still use pencil and paper so I greatly depend on Kevin and his team. I have done so for the last 8 years. Thank you! Brian R Wofford DC, QME
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March 2022 by Cee B.
Very impressed with the services I've received by Kevin and Andre. I recently purchased a photo booth and was told by the manufacturer it would be "turn key". Once I received it-- it required expert programmers to get it to function. Thank Goodness I had AU technology at the top of my list to try out. They jumped on my project immediately and have taken the time to help me with a huge investment I felt I had made a mistake on. Thank you guys so much for assisting me with this and getting my new business off the ground. I will definitely send all my clients your way! Highly recommend:)
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December 2021 by Tannin Helton
What a great team to be a part of... "Saving the world, one computer at a time."
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April 2021 by Minh Nguyen
Amazing customer service. Patient, friendly and honest!
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January 2021 by Ryon Lee Media
Kevin and his team are the undisputed tech and computer repair champions of San Diego and local Encinitas and Carlsbad, hands down!I recently experienced other Encinitas/Carlsbad computer repair companies taking advantage of their customers in this wounded economy by price gouging and replacing their free diagnostic service with a paid version ($100!). Plus 2-3 weeks turn around time...Very unfortunate!Kevin and Au Tech Solutions is doing what is honorable and right by keeping their free diagnostic service in place, as well, they have been extremely fair with their repair and replace costs, and their turn around time is on point! I am writing this review to let people know there is a computer repair option for San Diego Encinitas and Carlsbad that does not take months for repairs, or hundreds of dollars just to determine that your repair will cost more!I would recommend Au Tech Solutions to anyone looking for fair treatment and reliable services.Thanks AU Tech!
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January 2021 by Anne Shuput
I am so happy that I found this company. My computer emails were a mess and i was very discouraged until I called Au Technology and talked to Kevin.He and Andre solved my problem and I am so grateful. I will certainly recommend them to all my friends.Anne Shuput
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October 2020 by Rocky King
Lab5-8 has been awesome! Every time I have an issue with one of our computers they jump right on it and get the problem resolved. Most of the time they are able to handle the problem remotely which makes it nice. I highly recommend them!
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June 2020 by Mike Nguyen
Amazing customer service. Patient, friendly and honest!
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June 2020 by Christopher W.
This company knows what they are doing! It's a rare thing to find a company that does not overpromise and underdeliver. Kevin, Vianca, and their team are the only people I trust for my computers and help desk support.
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June 2020 by Richard Wagner
We have been using Kevin and his team at LAb5-8 for the last 4 years and we are extremely pleased with their services and assistance with IT and computer problems of any kind. They are very fast to respond and the pricing is very fair. I would highly recommend them to anyone or business.
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March 2020 by Anne S.
I discovered this company through the Nextdoor website and I cannot say enough great things about them. Kevin and Andre helped me with a horrible email problem and I am so happy that I called them. They are so knowledgeable and very reasonable. It was such a relief to drop off my computer and have them work on it. I am a very happy customer. Anne Shuput
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December 2019 by Jenn Ergene
My daughter spilled water on her MacBook, and we couldn’t even turn it on. I thought it was toast. All reviews I read by apple were to just buy another one, which is what they want you to do. They were able to repair it, good as new, phew!!! We are so happy! Thank you!
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December 2019 by Analilya Calzada
Thank you, thank you, thank you for helping me with all my computer tech needs. I have and will continue to recommend your team of professionals to others. Keep up the great work. I truly appreciate your services.
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December 2019 by Michael Deutch
Lab 5-8 is a 5 star IT company. Their tech, Melinda was outstanding. She knows her Mac and PC platforms well. She brought my Mac back to life, transferred all my data to a solid state drive and assisted with troubles on my virtual PC environment. I would trust my sensitive data with no one else. Thank you for optimizing my technical world.
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July 2019 by Jacob G.
The shop has great service. I recently bought a computer off of eBay (bad idea) and discovered that it didn't work. I decided to bring my computer there for a diagnosis but didn't want them to fix anything (I was planning on returning it if there were any serious issues). Long story short, I dropped it off, and a day later they called, updating me on the problem. The best part was that it was all free of charge. I would highly recommend this repair shop for their fast turn around times, great customer service, and free diagnosis.
