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December 2023 by Hannah Lim
I have horrible experiences with this bank. They have poor communication.I would never do a business with them.
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July 2023 by Parsegh O.
I don't know about turn over (never seen any myself) but Peter and his crew have continually found a way for our small business to receive the various loans we've needed along our growth journey. Big corporate bank capability with an extremely personal feel.
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February 2022 by Daniel K.
Peter and Neyda at Banner Bank are the best! Small town banking is what they offer--real face to face with people who are actually willing to go the extra distance to help because they care. Thanks Banner!!
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January 2021 by Chris Wood
Banner Bank Carlsbad is the only Bank I will do business with from now on! I started by opening a personal checking account to test the waters. I am used to BofA standards. 45 minute wait times and the teller never remembering your name. To my surprise, I found out after several visits that Peter is the Branch Manager. It is rare to get any type of a management to acknowledge you, let alone greet you by name and ask you how your day is going? Mind Blown... To me that shows the customer truly is valued in their eyes. This is just one of many reasons why I switched my merchant accounts over as well. Thank you Peter, Neyda and Staff for making me feel like a valued customer and not just another number in line.
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January 2021 by Elizabeth Kenny
There truly is no better place to bank. It is old school banking. Their customer service is the best, I pay no fees for having a checking account, and the best part is there is never a wait. Oh, and there are no fees for using ANY ATM's. I have been a customer of theirs for almost 15 years.
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December 2020 by Chris Williams
Tonya and other staff here are amazing and made banking there enjoyable. Tonya is an excellent manager and so is her crew! Sweet ladies.Unfortunately I had to move banks bc the Escondido branch needs to learn customer support from the Carlsbad branch plus Jude in Escondido branch has no sense of customer service. Bank with Carlsbad branch even if you live in Escondido and you will be happy.
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August 2020 by San Diego BBQ
We have nothing but good things to say about Peter and Banner Bank. We highly recommend anybody looking for business or personal banking pay a visit to this awesome branch first. They have a real local, hometown feel, unlike many big banks we’ve dealt with through the years. 5 stars!
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January 2020 by Sean Kelling
This is what a bank should be like. Small, Personal, & Professional. We love working with the crew here at Banner Bank!
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July 2018 by Hugh J.
As a business person who opened up a corporate account over a year ago, I have seen a near complete turnover of employees at the Carlsbad branch, from tellers, to account reps to the branch manager. Initially, when I opened the account I dealt with very pleasant professionals. Beginning Fall 2017, people started leaving the branch, and their replacements were non-responsive and very unprofessional. I ordered corporate checks twice, and they never delivered despite repeated requests. They don't return calls, the branch manager who oversees them leaves the office early every day for "outside meetings". The Regional Manager (why do you need a regional manager when you only have one branch in the region?) is a burned out, contemptuous and duplicitous banker. I recommend that anyone, or any business, avoid this bank like the plague.
