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November 2024 by Barbara Aufiero
We had a massive move: 4 bedrooms and 100’s of boxed items. Carlsbad Square Moving company got the job done with nothing broken and your personal items treated with the utmost respect. They wrapped most furniture pieces with care and expertise. Very pleased with the way they handled the move!!
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October 2024 by catherine linamen
Terrible experience.
2.5 hours late.
Sent Russian speaking movers. I
had to point and walk with them the whole time as the didn’t understand “kitchen” even. They had to keep moving things bc of this. They couldn’t understand the labels took double the time to do everything.
Took one box at a time on the dolly-no joke!
Gouged the driveway as they struggled to park the truck.
Took double the amount of time quoted.
Never again!!!
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July 2024 by Damayanti Weese
They were on time, efficient, and carefully moved my belongings. Thank you. I highly recommend them.
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June 2024 by melissa ninegar
I just spent the night sleeping on my floor and will now have to sleep on the floor indefinitely because these movers completely ruined our king mattress. It looks like an elephant stomped all over four huge depressions and a cross where the frame is - making it impossible to sleep in any direction of the bed. Trying to sleep in one of the four huge depressions they left was so painful I was crying at 1 am until I gave up and moved to the floor. I'm devastated! We just moved and I can't afford to replace this mattress! Look at the video. Could you sleep on this thing? I had a perfectly fine bed 2 nights ago. Now what am I supposed to do??
UPDATE: Alan returned my call only to tell me this morning he told his men this morning (after I contacted him) who moved us that they should not have moved the mattress at all because "this has a 100% chance of happing". Then he proceeded to tell me that unless the van drove over our mattress, it's not his fault or responsibility. All he said he cared about was that it was wrapped in plastic. WHAT?! The movers loaded our mattress as one of the very first items, then proceeded to fill the truck with an entire home's full of furniture which likely crushed the mattress. It sat on the truck for 5-6 hours, they drove it to our new home and by the time they unloaded the item it's broken in four areas. His only offer to make things right? One hour $120 reimbursed. For a $3k mattress. DO NOT USE THESE MOVERS. On top of all this, I had to clean up the movers pee on my bathroom floor after he urinated all over the floor. These men are not professionals, they don't care at all about their customers, and they will completely disrespect your home and property.
SECOND UPDATE: One of the movers who was in my home called me to tell me he has been fired, and that it’s my husbands fault for not noticing the bed was broken before they left - are you people for real?? Why would you fire someone if you aren’t responsible and in what world is it okay for your employees to personally contact your customers? DO NOT GIVE THESE PEOPLE YOUR BUSINESS.
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February 2024 by April M.
I was so happy after contacting Square regarding my move, the reservation was very fast and due to my changing the reservation date twice, they are very accommodating and friendly! The whole experience was extremely professional, and the guys who helped me, Nigel, Mas (sorry if I got your name wrong) and Eric were so friendly and helpful. The guys took great care with disassembling and wrapping and being very careful with all the furniture and moving it downstairs and out to their truck. These guys were fast, and efficient, and I would definitely recommend their company to anyone who's moving!!
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November 2023 by Louis Garcia
Good service ?
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May 2023 by Patrick Barton
Time BanditsThis company bill me for 5.75 hrs to move 1 bedroom: 13 boxes ( pre packed/staged) , 1 queen bed/frame, TV (packed) / TV stand, 1 loveseat, 1 dresser and miscellaneous household items. Every item that wasn’t box-able they shrink wrapped chairs, desk etc. It took the 3 hrs (min bill time) shrink wrap and get everything outside. To my surprise none of it was actually on the truck just outside. Once the job was complete they broke down the cost $129 per 5 hrs for move( extra $10 per hr to use my debit card to pay its, 2023 who carries cash in that amount to pay for a move) , $60 for fuel, $28 for tape and shrink wrap (was not briefed there would be a charge for supplies) . and 0.75 hr charge for the double drive time to new unit it was a 40 min drive. All said and done it was over $820. Then they had the audacity to ask if I wanted to tip. I declined, shortly after one of the workers asked to use my restroom in the new place. I go in minutes later and to my surprise there’s liquid splashed all over my sink and mirror, very unprofessional. Then several mins later the same worker returns with the bolts/screws for my bed set in hand, no bag or accountability of them just hands them to me. I have not reassembled my bed yet to know if there’s a shortage at this point in time. I almost left out how they added these moving blankets inside the shrink wrap of several items. Had I not remove the wraps and collected these 10 plus blankets I’m sure they would’ve kept the clock going until they removed them all. Ultimately I think many moving companies operate like this to maximize profit, passing any and all operating cost to the costumer. Just sad that they’ll probably read this genuinely believe there’s nothing wrong with anything I just wrote, but I digress.
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January 2023 by Pam Culley-McCullough
Carlsbad Square Movers moved us recently. Just a two mile move from one residence to another. They notified us of their arrival ahead of time, took great care in protecting our furniture, loaded it efficiently and were easy to work with. The hardest part was getting their truck up a steep driveway with a 270 degree turn. Eventually they were able to make it even though a few sprinklers were broken in the process (which is the only reason for a 4-star rating v 5). We really didn't think they could manage to get the truck as far as they did. We definitely appreciated Diego, Islam and Ibrahim...easy to work with, professional, efficient, and caring. We would choose them again without hesitation.
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December 2022 by Daniel J.
I had some big items I couldn't do myself so I hired Carlsbad Square Moving. Diego and Ibrahim helped me out tremendously today. They were very careful with the items yet we still made excellent time. I would definately reach out to them again for any moving needs.
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December 2022 by Savannah C.
Diego and Camille were QUICK. Thank you both for handling my belongings with care. Give these guys a raise, they truly deserve it. I will be using them again for my next move.
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December 2022 by Michael C.
Diego and Islam were great! They were quick, responsive, and reliable. I've had bad experiences in the past with movers, so they were a breath of fresh air. Don't hesitate to call them for your next move!
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November 2022 by Frank C.
If you need a mover that will get the job done, give Carlsbad Square moving a call! Ive used them several times. Sometimes moving very heavy and bulky items weighing as much as 900lbs. They were professionals and exceded my expectations on handling and time managment. Carlsbad Square moving team Ibrahim, maerbek and diego were great!. We will be using them again!
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November 2022 by Michael James L.
Thank you again Carlsbad Square Moving!! They helped me move into a storage unit a few months ago and then now from that unit into my new apartment. Ibrahim, Diego, and Ibrahim showed up on time, did a great job at loading everything quickly and efficiently and smoothly. They worked fast but also carefully. Strong and patient and skilled at navigating any problems. These are professionals. Give them a call, they will move anything anywhere.
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November 2022 by C W
Our moving plan with another company went awry. Carlsbad Square Moving came to the rescue on the very next day. We had a four-man team with Diego in the lead. We were very impressed with how professional and efficient this team was. No fussing about, if something was to be moved they picked they just did it, if it need to be disassembled, they were right on it . This was a big job, too, nearly ten hours from start to end. The team worked studiously for the entire time. They were careful in wrapping and preparing items for the transit. And everything was unpacked and put together at the destination. Everything arrived in fine condition. We cannot recommend this company more highly. Kudos to Islam, Ibrahim, Kamil, and Diego. Thank you for a job well done.
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November 2022 by Sulaiman Hassan
The crew was on time and on budget. I highly recommend them if you need to move.
