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August 2023 by Steve V.
They deserve negative stars. Brought the car for an oil change. The cover that is underneath the oil pan was not installed properly. Next thing I know, the cover is dragging on the road, and I found out they never secured it with the bolts. I am not sure how many bolts secure the cover, but there were 4 missing. I brought it up to their attention, and they didn't seem to care or didn't show any concerns. I had to use duct tape to make it to my mechanic. Don't go there, if you do good luck!!
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August 2023 by Esteban Valencia
They deserve negative stars. Brought the car for an oil change. The cover that is underneath the oil pan was not installed properly. Next thing I know, the cover is dragging on the road, and I found out they never secured it with the bolts. I am not sure how many bolts secure the cover, but there were 4 missing. I brought it up to their attention, and they didn't seem to care or didn't show any concerns. I had to use duct tape to make it to my mechanic. Don't go there, if you do good luck!!Service: Oil change
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August 2023 by Donna Hosaka
Today I had some very urgent work done. Miguel and his team were so friendly and they helped me where it was so adorable and within my budget. I wouldn’t had found anyone cheaper. They completed the work in a timely manner. I couldn’t have asked for more. I am very satisfied with the work that was completed and I plan on going back. They are now my go-2. Thank you Miguel and the team. You helped me when I was very stressed and now I’m stress free.
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August 2022 by Caitlin R.
Got here at 8 am to get oil changed when they opened. I was told I had to wait for an invoice and I kept getting told the manager was on the way. An hour and a half goes by and the manager finally pulls up and myself and another customer had been waiting together during this time and Our oil had already been changed over an hour ago. I was extremely upset and the manager yelled at me. I will never go back here. Horrible customer service!
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August 2022 by Joceline H.
Guy at the cashier was rude answering my questions . He told me he was gonna transfer me to the oil change guys and just hanged up !
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May 2022 by J MT
Called to make an appointment Saturday afternoon, but Shell said they'd closed and would open Sunday 8-6pm. Stopped by at 1:30 Sunday and they were closed.
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March 2022 by Izzy C.
Came here today for an oil change. They said it would take 15 minutes on the phone and it turned out to be a whole hour. Service was atrocious and condescending. Only two guys working and one straight up laughed in my face when i would ask any question. Then when it was finished they told me my wind shield whipers were broken(they were completely in tact the previous time i drove. I have come to the conclusion that they purposely cut them to get us to pay money on new ones and installation. This place should not even have 3 stars. Especially if you are a woman, the workers here are creepy, misogynistic and rude. Only one who saved the day was a man working in the shell and gave us a free car wash for our experience.
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December 2021 by Leon Sandoval
Van always takes great care of me. Friendly, swift and thorough service!
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August 2021 by Adam Glavinic
Great service oil change. No wait. Free carwash. $50 out the door.
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March 2021 by Matthew M.
I was having some issues with low air pressure and stopped by the shell pump to fill it up. There was an issue pumping and I walked over to Castrol to see if I could get any help or get the valve stem checked out. The man behind the counter told me they didn't have anyone on hand for tire service today but came out and looked at it anyway. He then had me pull up to their garage and used their pump to fill my tire. He didn't need to offer the extra help, but it helped me to get home safely.
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July 2020 by Kai McK
Have come many times to dispose of peanut oil to this place. Came another time and was refused to dispose of oil because the accociate thought it wasn’t oil. I have the case and everything that it came in. Then when I tried to ask about it he just walked away. Extremely unprofessional, and would rate worse than one star if could.
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June 2020 by Matthew Granger
Fast and reasonably priced service. Free wash with oil change. Free vacuums.
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April 2020 by Gustavo Vargas
Professional work.
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October 2019 by Jeanne McNeiece
The staff was very rude and they are over priced. The sign says 29.99 but for a Nissan sentra they wanted to charge me $90. Jiffy lube down the road did the job for less than $50 including tax and I was in and out in 15minutes. Don't waste your time.
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October 2019 by Jazmyn S.
Place will charge way more than they should based on gender they guy working tried to tell me it would cost me $125 dollars for an oil change, just because I am a female doesn't mean I'm d*** lol. Will never bring business here they're honestly a joke.
