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January 2024 by Keith Zinn
Be careful. Kids are constantly moving stuffies around so you might just grab that $19.99 stuffie right out of the $5 bin...
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October 2023 by Daniela Di Lorenzo
Posted hours says they're open until 8 pm and yet at 7:48 pm the gate was already down. ?
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September 2023 by Karla Gomez
Be careful!!! the person who is in charge of doing the piercings at the mall (The Shops of Carlsbad) is very unprofessional, she doesn't respet if you have an appointment, she doesn't care about her job. Just for precaution consider another location for your piercing.
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July 2023 by Roselle B.
Lilly was amazing! She explained the process thoroughly and was very precise on how she was going to pierce my daughter's ears. I recommend Lilly 100% for mamas who wanna get their baby's ears pierced. Thank you, Lilly!!
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July 2023 by SK S.
I went to get my 15 year old daughters first earlobe piercing. The process was smooth and the lady helping us was super nice. I recommend the place. There is no charge for the piercing. The 14k gold studs were $60.
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June 2023 by Coop Coop
I got my daughter's ears pierced. The girl that did it was awesome. She didn't make the back of that earring too tight to my baby girl ears.
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June 2023 by Rosalia Zamora
A little pricey but great selection
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May 2023 by Teresa Sheetz
Helpful employee and cute sensitive ears earrings
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May 2023 by Krystle C
I don’t recommend this location for kids ear piercing. Left with only one ear pierced and no earrings. I would have loved a little more patience with a 4 year old. And I was expecting them to do both ears at once, instead there was a lot of time in between, giving my daughter too much time to think about it and refusing to do the second. After talking with her and her agreeing, the employee said time was up, she couldn’t wait any longer, and started cleaning up the station and left us there. We would have had a different experience I think had someone worked there that has some compassion towards children, and a better process for piercing both ears - either at the same time or quickly in between.
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February 2023 by Michelle J.
i love icing I shop there a lot and buy many things again and again never have I had a problem there. today, the new manager was insane. she asked me if I wanted to pay for the item I took and put I my bag. i then said look for yourself you are wrong I didn't take. she wouldn't look. then the sale items had a sign above it saying $5 select items only. I picked one that wasn't five and she told me at the register it wasnt. nothing was marked and in my opinion that sign is misleading. I thought they were all five underneath it. she continued to say I was wrong and wouldn't even acknowledge me at all when what I said was clear I was right. I wanted her understanding even if she couldn't do anything about it. I want them to change the sign or move it. she was trying to seem nice and shooing me away like have a nice day ma'am and I was crying because I was embarrassed by her in front of other customers and I was on tears. she smirked again and again at me and I left. She owes me an apology soon. She could have been nicer and also maybe even agreeing with me about it and just have said sorry about it. I never want to see her there again. She said she didn't want me back in the store because I was acting like I was and crying. I can't believe how she treated me there and then. please teach her some manners icing owners so she doesn't run away good customers like me or me. Please have a good talk about hoe she could have been a way better manager
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February 2023 by Secret Sister
Says it opened at 10am... Showed up at 1045 and they were still closed
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September 2022 by Emie Gracious
Got my kid an ear piercing and it was worth it. Staff did a good job.
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July 2022 by Matthew Pough
Great customer service and I was well informed about my ear piercings. Reasonable price. The lady that helped me today was awesome.
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May 2022 by Claudia P.
I got a cartilage piercing from Lilly in Carlsbad, and she did an excellent job! I love my piercing! It didn't hurt at all, and she thoroughly explained how I needed to take care of it. Thanks, Lilly!
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March 2022 by Abigail B.
Karolina was the sweetest girl ever! She pierced my best friend and my ears today. She did amazing job and was so nice the whole time. Our cartilage piercings look amazing she did a fabulous job.
