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January 2023 by Kelly Nguyen
Like this store , people who work here are very nice and helpful. Special one young man I met couple months ago , he is very friendly, knowledgeable and very helpful , I think his name is Yordano . I always go there when doing things in Carlsbad .
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January 2023 by T CHAN
Very helpful staff , good store experienced.
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December 2022 by Evelia Torres
Very nice clothes for women and men ??
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December 2022 by DANSON CHAN
Very helpful staff , good store experienced.
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December 2022 by Nancy W.
Horrible services . I was the only person there doing returns and some exchange at that time. The lady was telling me I can't do the exchange because is missing a tag. She said I can order online or she can do it. So I told her " can you order it for me" but then she told me I have to wait until everyone who were behind me , purchased their clothes first then she is able to order it for me. I told her " but I was the first person here asking for help, why I have to wait for all the people paid their clothes first and then you are able to help me?" I jsut don't get it. She said she is doing me a favor lol then I just told her I'll go to a different place with better services
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November 2022 by Vane ssa
The manager at the Carlsbad location is rude. She should be reminded that she does not work in high end retail and should set the example of customer service.
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May 2022 by shaden Amin
DONT SHOP AT THIS EXPRESS STORE! I love the brand but the workers at this store is rudeeeee! I tried to return a suit today and I had the receipt and its within the allowed days! Yet the lady working there was extremely rude and did not assist at all!!!! Never going to shop from Express again unless I get my full refund! This was today on Memorial Day around 5 PM when I visited the store! My advice to Express is to hire quality employees for good customer service otherwise, you will loose more loyal customers like me on daily basis!
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January 2022 by Dani S
Terrible service! There’s no one in the store and the staff just stands around and not even trying to help. Terrible attitude
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January 2022 by Petra Valentin
I like their cloths. Good quality clothing
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December 2021 by Lyse Jacob
Your associate in Oceanside was very helpful and courteous. Norma if I recall correctly was her name.
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September 2021 by Phil R.
5 stars for Kiley's customer service. Express sent me the wrong person's order, and she called customer service and took care of everything. She was super helpful and got me out of there as soon as she could. ...Now if only I could get my clothes delivered to the right address!
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January 2021 by M Ryan
A little over priced normal prices but great sales
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October 2020 by George Reynolds
Not crowded easy to get in and out
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October 2019 by LadyB
Shoppers BE AWARE! I had issues using my card so the associate had to call customer service. After I was on the phone with the associate Erik was writing down my personal information from my license. I asked him why. Told him to stop and took the paper. THIS is how identify theft happens. Make sure you pay attention I called him on it but there was absolutely NO reason for him to write down my birth date. Last 4 of my SSN etc. AVOID !! and BE AWARE!!
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June 2019 by Gina Bohorquez
Excellent management service.