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February 2024 by Rem Henshaw
I really loved the blankets they have in here!! (Forgot to snap pictures). Very unique clothing, and perfumes too.
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July 2023 by gail puente
Pleasant staff. Lovely items to try on.
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October 2022 by Elaine Mutscheller
I'm always treated like they cared that I was happy with my purchase.
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September 2021 by Lorinda P.
Today I visited the Johnny Was store in Fashion Valley to purchase a pack of COVID masks, which I know is not one of their largest sales. I love the prints that they come in and the fact that there is a pouch sewn inside to add a filter. I have bought several of these from this store already. I am fighting breast cancer and I absolutely cherish the nylon bag that I was given on my last purchase of the masks. It's perfect to bring to chemo infusion with me to carry a magazine and water bottle. One of my very close friends was recently diagnosed with breast cancer and she is receiving the same chemo treatment and so I purchased some masks today for her as a gift. I was given a small paper bag with my receipt. I left the store really bummed that I hadn't received the usual store nylon bag. I returned and explained nicely that my friend and I are fighting breast cancer and that I would really like the nylon bag to give to her so that she can use it during infusion trips like I do. I was told that they had a short supply of their bags so they were just giving out the small paper bag. I was super disappointed in their customer service. I only have the one nylon bag myself, as with my other purchases I had them put in my other shopping bags to save on bags. I only returned to ask for the nylon bag because I have experienced its helpfulness in my situation and wanted to share that same experience with my friend. I honestly felt that the lack of empathy for this situation was based on the sales reps preference and it was quite a letdown from previous experiences at Johnny Was.
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August 2021 by Randi F
Staff is very welcoming and helpful. As I was trying on a few things one of the employees handed me a couple of items she thought I would like and she was right.
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April 2021 by Dana D.
I love everything about the Johnny Was masks. They're beautiful, lightweight, very breathable, provide good face coverage, are 2-layer, and they're made from silk, cotton, velvet and other fabrics. And, they're the most affordable item in the store! I especially love that for each package of 5 sold, the company donates a package to essential workers. I've bought quite a few for myself and to give as gifts. I give 5 stars for the masks, but not so much for the store. I think the clothing is way over-priced for what it is--mostly very thin, very sheer, see-through fabrics for tops and what seems to be machine-done embroidery. Also, one of the tops I was looking at had obviously been worn, washed and returned to the rack. Stick with the masks.
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May 2020 by Dana F.
I've been in just a few locations and I can definitely say that my experience working with the most amazing lady, the store Manger, Morgan, couldn't have been better! During this time when trying to get anything accomplished due to the stores not even being open now, this lady responded to me right away when I had a pretty complicated issue that I needed help with and over the course of almost 2 weeks, and endless text messages and phone calls, she was able to accomplish the impossible and even beyond the first initial issue, helped me with finding a few, beautiful pieces in my size when she was already extremely busy with everything else on her plate. I was already a fan of Johnny Was but now I'll exclusively be shopping at this location and I can't wait to meet her in person when the stores are open for business again. If you value not only the most beautiful merchandise but unparalleled customer service, then this is the location you want to go to!! Thank again, Morgan!! WooHoo! I'm looking at what you sent right now and everything is just beautiful!!
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December 2019 by courtland kusmierz
Wonderful Experience ... so nice to share with these lovely ladies!! Large JW selections!!
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December 2019 by Sara Chiappara
Love this store!
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February 2019 by Jen C.
Love that there is a JW in this Forum shopping area yayyy love that this store has a few home pieces not just clothing :))) of course the average sticker is $500, sale rack needs to be bigger than one rack tucked behind a corner ahhhh! We'll be back but it might be a while, did love those shoes!!! See pics!
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January 2019 by Harlan W.
The young sales girls don't even know the wi-fi password on their guest SSID network. Why would you even want to shop here. Low effort Millennials, for sure!
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December 2018 by Polly R.
They are the best! Great clothes, great savvy sales professionals & convenient location! Amazing selection of beautiful clothes
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November 2018 by adriana Pizzia
Live it
