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December 2023 by Daniel D.
Why is there a return, exchanges, and order online booth separate from the cash register if they make me wait through the normal line to make returns, exchanges, and online orders? Defeats the purpose right. When I asked about why they weren't taking returns I received the reply "just go over there" and was pointed towards the regular line. I understand it's holiday season and it's busy but there was no explanation besides "go over there."
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November 2023 by Rashad G.
Great selection and the customer service was top notch. The prices were really good here and they offer a lot of discounts. I was helped by Pedro.
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November 2023 by Cam P.
Shorts I bought from them were great, they always have brand new items at an affordable price
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November 2023 by Bryan “Keith” Lupercio
I am so happy they brought this outlet store to Carlsbad! They have such great deals. The staff is amazing and helpful. Here people want to help you. The competitors with 3 stripes. The works just stand there chatting away. Here they are attentive to help! We came across a gal in the aisle. I wish we would have grabbed her name. She was busy and she willingly came over to help. She was so nice too! Then we came across Riley! That kid is going places! Super friendly. Polite and professional. Please send him my kudos!
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November 2023 by Khalid Omar
Nike is a world-famous brand; however, this is a small store, offering a part of its range of products in sports wear, hoodies, and related items. Feel customers' dissatisfaction on price or return.
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September 2023 by BigHomieCed
Not a bad selection, could be bigger but it is just an outlet. Worth checking out again though.
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August 2023 by Ricardo Arriaga
It's a hit or miss in these stores either they have something really good for the low or normal stuff nothing special just have to look.
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August 2023 by 야만남
It's small Nike store, but it has reasonable prices and lots of items.
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August 2023 by Rey B.
Beautiful new store that caters to the ladies. Men's selection is not quite as current or comprehensive.
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July 2023 by Gus Tavo
My experience here at this Nike is amazing, literally out of every Nike store I have ever been to, this is my favorite one. The reason for this is the overall best deals you can find, I always end up finding something I like because it’s always really well priced and I just always like to see what new stuff comes up. They also have the best customer service, I had asked about a certain size in a Tech Fleece Hoodie and I immediately was assisted and it was all very helpful. Overall, id highly recommend this Nike to anyone in South California and I will definitely be coming back here soon.
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June 2023 by Aaron
A lot of people complain about customer service here, but no one knows that I am the perpetuator of this chaos! As soon as I get inside, I grab a shoe, find an employee, and demand they look in back for a size 15. I repeat this process until misery has been sown.
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June 2023 by Aqua Mystic
Fast experience, I ask for different sizes, and they were friendly and helpful
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May 2023 by Dennis Foronda
Just don't go on the weeked. There's no parking. Pretty much a sh*t show of rude people
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April 2023 by Aly P.
This store was better before renovation as it had a-lot more merchandise offerings. Now the store feels smaller , has a-lot of full priced items and a-lot less of a selection. They did put in a fancy return counter / online order pick up counter but I am not sure how they are even allowed to be in a outlet mall seeing as though they don't really offer outlet items/ pricing.They do have some discounted shoes but there actually overpriced and of old styles if you really know your nike products. If your not looking for outlet prices and nothing specific then it may be ok to visit this store it may just work for you.
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April 2023 by Karin Colden
Worst customer service ever. No offer to help find a shoe. My son found a pair listed at 89.99 but rang up at $150. When my son asked about the discrepancy employees argued with him. We went to return the shoes, the sign had been changed and no employee offered to help us find another option, but just stared blankly at us. We looked online and the exact shoe was available for pick up in your store for $120. Ultimately we ordered the same shoe at Amazon for $90.
